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My your User Account is locked


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#1 ready4go

ready4go

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Posted 03 December 2015 - 03:08 PM

Hello,
 
I am runing Win.10, upgraded from Win.7.
 
My hosting service is iPage.com and they have replied my support request that my site,
http://www.healthstorepro.com
got locked and advised me to consider this:
Hello Hans,

Thank you for getting back to us.
I have scanned your website files and it is clean. Now, the SiteLock warning message has been removed from the control panel. However, the website
http://healthstorepro.com
is reflecting a warning message.
Since you have removed malware contents from the website, you can request to review of your website using Google's Webmaster Tools.
You can get more information about the review process which is available on Google webmaster tool at:
 
http://support.google.com/webmasters/bin/answer.py?hl=en&answer=163633 and http://support.google.com/webmasters/bin/answer.py?hl=en&answer=168328 .
 
Once the warning message is removed from Google Safe Browsing service, you can access the website without any issues.
If you have any further question, please update the Support Console.

Sincerely,
Ratnakar S
Technical Specialist
 
I have tried to follow the two ´support google links/... ´ above but failed to see how to remove the warning message from Google Safe Browsing service and will get still get the red warning message
when trying to access my site, http://healthstorepro.com
 
Can you help me out of this locked position?
 
Sincerely yours,
 
ready4go

Edited by Queen-Evie, 03 December 2015 - 08:12 PM.
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