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Running security scan...


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#1 kbcouch

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Posted 03 December 2015 - 08:31 AM

I cannot seem to open documents from my email...it hangs up in the Running security scan! How can I eliminate this step in order to open documents?

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#2 dc3

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Posted 03 December 2015 - 10:39 AM

What e-mail client are you using?

 

What antivirus program are you running?


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#3 kbcouch

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Posted 03 December 2015 - 11:48 AM

I use att.net through yahoo mail and my anti-virus is Vipre

#4 dc3

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Posted 04 December 2015 - 09:02 AM

Vipre has a known problem with it creating problems with email clients.  Try what they have suggested at their website.

 

http://support.vipreantivirus.com/support/solutions/articles/1000124960-trouble-with-email-client-after-installing-vipre-2015


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