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bsod when closing a game


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#1 motaka

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Posted 01 December 2015 - 07:11 PM

hi i keep getting a bsod everytime i close my online game......caused by xdva513.sys i have tried to google this file but couldntget a result if u could tel me what i need to provide to help resolve this ty



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#2 usasma

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Posted 02 December 2015 - 09:07 AM

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Should you have problems with the perfmon report, please disregard it (I don't use it very much anyway).

Should the app lock up for more than 15 minutes while searching for Network information (it does this in my copy of W10), go ahead and kill the app. 
Then navigate to the Documents folder and zip up the 18 reports in the SysnativeFileCollectionApp folder - then upload that with your next post.

If that doesn't work, then you can try this new app (from a friend of mine):  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
***********************************************************************************************************

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 motaka

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Posted 02 December 2015 - 10:11 AM

i should have mentioned i am running win xp home edition sp3....do this matter



#4 usasma

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Posted 02 December 2015 - 07:29 PM

Yes, that would have helped.  The reports generally don't work on XP.

 

Try this:

 

Upload Dump Files:
NOTE:  If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder.  Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there.  If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP.  If you find it, zip it up and upload it to a free file hosting service.  Then post the link to it in your topic so that we can download it. 

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp.  Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):  http://www.carrona.org/setmini.html
More info on dump file options here: http://support.microsoft.com/kb/254649

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the TEST.NFO file.  If you have difficulties with making this work, please post back.  Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the syteminfo.txt file.  If you have difficulties with making this work, please post back.  Then zip up the .txt file and upload/attach the .zip file with your next post.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 motaka

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Posted 02 December 2015 - 08:45 PM

i will up load the rest tomorrow as im busy at home at the moment t

Attached Files


Edited by motaka, 03 December 2015 - 12:44 AM.


#6 usasma

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Posted 03 December 2015 - 05:52 AM

The shortcut to nfo file.nfo.zip is just a shortcut, not the actual file itself.

Please try again.

 

Meanwhile, here's the analysis of the dump files:

 

First off is that XDva513 is listed as a cause.

Searching the internet for this gives very few results.

Also, the properties for this file (in the text copy of the MSINFO32 file) are blank

What this means is that it's either an unused driver (unlikely), or malware (most likely)

I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

nwlnkflt.sys      Fri Aug 17 16:54:05 2001 (3B7D846D)
 These are likely Windows networking drivers - if so, the only place to update them is through Windows Update
nwlnkflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
nwlnkfwd.sys      Fri Aug 17 16:54:08 2001 (3B7D8470)
 These are likely Windows networking drivers - if so, the only place to update them is through Windows Update
nwlnkfwd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
nwlnkspx.sys      Fri Aug 17 16:54:16 2001 (3B7D8478)
 These are likely Windows networking drivers - if so, the only place to update them is through Windows Update
nwlnkspx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
nwlnknb.sys       Fri Aug 17 16:54:16 2001 (3B7D8478)
 These are likely Windows networking drivers - if so, the only place to update them is through Windows Update
nwlnknb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 


Analysis:
The following is for informational purposes only.
**************************Wed Dec  2 17:31:31.343 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\Mini120215-01.dmp]
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 0 days 9:44:54.906
*** WARNING: Unable to verify timestamp for XDva513.sys
*** ERROR: Module load completed but symbols could not be loaded for XDva513.sys
Probably caused by : XDva513.sys ( XDva513+12301 )
BugCheck D1, {e1b8c874, ff, 0, a8061301}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: e1b8c874, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: a8061301, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
FAILURE_BUCKET_ID:  0xD1_XDva513+12301
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec  1 13:54:11.562 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\Mini120115-03.dmp]
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 0 days 3:03:12.252
*** WARNING: Unable to verify timestamp for XDva513.sys
*** ERROR: Module load completed but symbols could not be loaded for XDva513.sys
Probably caused by : XDva513.sys ( XDva513+12301 )
BugCheck D1, {e2702234, ff, 0, a80d7301}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: e2702234, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: a80d7301, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
FAILURE_BUCKET_ID:  0xD1_XDva513+12301
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec  1 01:12:30.968 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\Mini120115-02.dmp]
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 0 days 0:03:55.664
*** WARNING: Unable to verify timestamp for XDva513.sys
*** ERROR: Module load completed but symbols could not be loaded for XDva513.sys
Probably caused by : XDva513.sys ( XDva513+12301 )
BugCheck D1, {e1023854, ff, 0, a81c1301}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: e1023854, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: a81c1301, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
FAILURE_BUCKET_ID:  0xD1_XDva513+12301
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec  1 01:07:50.593 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\Mini120115-01.dmp]
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 0 days 13:11:27.161
*** WARNING: Unable to verify timestamp for XDva513.sys
*** ERROR: Module load completed but symbols could not be loaded for XDva513.sys
Probably caused by : XDva513.sys ( XDva513+12301 )
BugCheck D1, {e272cbcc, ff, 0, a78c0301}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: e272cbcc, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: a78c0301, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
FAILURE_BUCKET_ID:  0xD1_XDva513+12301
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 27 19:30:23.500 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\Mini112815-01.dmp]
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 0 days 11:24:19.049
*** WARNING: Unable to verify timestamp for XDva513.sys
*** ERROR: Module load completed but symbols could not be loaded for XDva513.sys
Probably caused by : XDva513.sys ( XDva513+12301 )
BugCheck D1, {e18ba43c, ff, 0, a7570301}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: e18ba43c, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: a7570301, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
FAILURE_BUCKET_ID:  0xD1_XDva513+12301
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 26 20:47:19.671 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\Mini112715-01.dmp]
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Built by: 2600.xpsp_sp3_qfe.130704-0421
System Uptime: 0 days 3:26:40.223
*** WARNING: Unable to verify timestamp for XDva513.sys
*** ERROR: Module load completed but symbols could not be loaded for XDva513.sys
Probably caused by : XDva513.sys ( XDva513+12301 )
BugCheck D1, {e1b59c04, ff, 0, a76fe301}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: e1b59c04, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: a76fe301, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
FAILURE_BUCKET_ID:  0xD1_XDva513+12301
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Wed Dec  2 17:31:31.343 2015 (UTC - 5:00)**************************
nwlnkflt.sys      Fri Aug 17 16:54:05 2001 (3B7D846D)
nwlnkfwd.sys      Fri Aug 17 16:54:08 2001 (3B7D8470)
nwlnkspx.sys      Fri Aug 17 16:54:16 2001 (3B7D8478)
nwlnknb.sys       Fri Aug 17 16:54:16 2001 (3B7D8478)

igxprd32.dll      Fri Feb 15 16:12:04 2008 (47B60024)
igxpgd32.dll      Fri Feb 15 16:12:04 2008 (47B60024)
igxpmp32.sys      Fri Feb 15 16:12:05 2008 (47B60025)
igxpdx32.DLL      Fri Feb 15 16:12:09 2008 (47B60029)
igxpdv32.DLL      Fri Feb 15 16:12:13 2008 (47B6002D)
intelppm.sys      Sun Apr 13 14:31:31 2008 (48025183)
intelide.sys      Sun Apr 13 14:40:29 2008 (4802539D)
JAC97.sys         Wed Feb  2 10:15:41 2011 (4D49751D)
b57xp32.sys       Thu May 24 01:43:05 2012 (4FBDCA69)
ehdrv.sys         Mon Jul 13 09:54:04 2015 (55A3C2FC)
epfwtdir.sys      Mon Jul 13 09:54:32 2015 (55A3C318)
eamonm.sys        Thu Jul 23 05:44:56 2015 (55B0B798)
mbam.sys          Tue Aug 11 13:35:14 2015 (55CA3252)
nwlnkflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
nwlnkfwd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
nwlnkspx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
nwlnknb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
igxprd32.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
igxpgd32.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igxpmp32.sys
igxpdx32.DLL - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igxpdv32.DLL
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
JAC97.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=b57xp32.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=epfwtdir.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 motaka

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Posted 03 December 2015 - 08:59 AM

hwews the nfo file sorry about the short cut

Attached Files



#8 usasma

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Posted 03 December 2015 - 06:17 PM

You have 3 instances of a Belkin Wireless G USB Network Adapter (none of which have a driver listed for them):

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


Many errors in the WER section of MSINFO32 due to Nksp.exe (LastChaos Runner or ItemAll Editor 3).  Please uninstall it and see if that helps.
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 motaka

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Posted 04 December 2015 - 05:38 AM

i have used the belkrin in the past i will uninstall this....that nksp.exe is part of the game last chaos that is causing a blue screen each time i close the game will uninstall this to....all other programs on my comp dont cause any blue screen do u think its last chaos that is causing the issue ty

 



#10 usasma

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Posted 04 December 2015 - 05:59 AM

It's possible that the Last Chaos game is causing these things.

The way to tell is to uninstall Last Chaos and see if that stops the BSOD's.

The actual cause (in the memory dumps) is still going to be the XDva513.sys driver.

If it remains after uninstalling Last Chaos (and continues to cause problems), then we'll have to look at it in more detail.

 

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 motaka

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Posted 04 December 2015 - 10:47 AM

by any chance do u know what the xdva513.sys driver belongs to.......it seems when i google this it dont exist


Edited by motaka, 04 December 2015 - 10:50 AM.


#12 usasma

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Posted 05 December 2015 - 06:15 AM

I don't know what it is.  I also googled it - and found nothing.

In those cases we view that as suspicious - and those are most often a virus - that's why I suggested posting in the Am I Infected forums.

If the system isn't infected, then post back here and we'll see about manually removing it.

 

Also, let's see what happens after removing the Last Chaos game.

It could be that removing the game will remove that driver.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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