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Win 7 factory restore ASUS X401A not working


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#1 Wado

Wado

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Posted 01 December 2015 - 06:47 PM

I am attempting to restore an ASUS X401A to Windows 7 factory settings with an external Samsung DVD. I purchased the recovery media from ASUS, but it is not booting to the recovery screen.

 

Power on > Bios splash > Reads Optical Drive and status bar displays under "Windows is loading files..." > Starting Windows > Grey Screen with curser and revolving circle > reboot and repeat...

 

Any tips, hopes or prods?

 

I tried using the on board tools, but the restore partition is not there.

 

Thanks



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