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#1 cidlockie


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Posted 29 November 2015 - 10:08 AM

Hoping to find a fix for a problem I've had since I got this new laptop a few months ago. Regardless of what I'm doing, at random I'll get a BSOD with DRIVER_IRQL_NOT_LESS_OR_EQUAL reported as the culprit by Windows 10 and BlueScreenView. The driver causing the trouble is ETD.SYS.
I believe it's related to the ELAN touchpad. Another forum (here: http://www.eightforums.com/bsod-crashes-debugging/66642-seemingly-random-bsod-driver-irql-etd-sys.html) suggests a solution for this exact problem, but I have no idea what model to choose in the site that solution links to. My touchpad driver is - I think previously it was 15 point something but I rolled back to 11 on advice I read somewhere, but it's made no difference.
I've attached the files it says to, and the other details are below. I hope that's anything. Hope someone can help!
· OS - Windows 10
· x64
· What was original installed OS on system? Windows 7
· Windows 7 was CD version, 10 is the online upgrade
· Age of system (hardware) - 6 months
· Age of OS installation - have you re-installed the OS? Moved to Windows 10 a couple of months ago

· CPU - Intel i7-4710MQ
· Video Card - NVIDIA GeForce 940M
· MotherBoard - says 'not available' in the system information

· System Manufacturer - just says 'Notebook'
· Exact model number - W650SB or W65_67SB

· Laptop

Attached Files

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#2 softwaremaniac


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Posted 29 November 2015 - 04:19 PM

Problem device: Insyde Airplane Mode HID Mini-Driver    ACPI\PNPC000\1    This device cannot start.

I suggest you to go to the computer manufacturer website and download the latest updated mouse device driver and install it in compatibility and check.

 Note: Make sure you download the updated mouse driver. 

  1. Right-click on the setup file of the driver and select Properties.

  2. Select Compatibility tab.

  3. Check Run this program in Compatibility mode.

  4. Let the driver install and then check the functionality.   

Try one of these: http://www.asus.com/support/Download/3/589/0/21/41/

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