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Startup Repair cannot repair this computer automatically

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#1 deadmuse


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Posted 28 November 2015 - 10:36 AM

I got this blue screen:  "PROCESS1_INITIALIZATION_FAILED"


From System Recovery, the Startup Repair failed (I can post the log if it helps), failed at System Restore due to no restore points being available, did 8 passes of Memory Diagnostic with no errors, and ran "chkdsk D: /r" 3 times and everything was fine. (Windows installation shows up on D: from the command prompt.) I checked the C: partition for good measure and it was also fine. I also reset the CMOS with battery removal and that had no impact.


I looked up this the bsod code and found a BleepingComputer thread that linked a Microsoft solution kb981833 and followed this to the end, but it did not work whereas others with the same problem did get this method to work. I used my Win 7 DVD to boot and managed to get into the drive using the "Load Drivers" option. I deleted the suggested file called bootcat.cache. That did not work, so I copied the file from a working PC of the same OS as was suggested and that did not work either.


So I searched the web and found two instances of the System32/catroot folder being compromised. Both said that files were missing and could not rebuild the bootcat.cache file. Their solution that worked was to copy the files from another working system (same OS) which I also tried. My catroot folder System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE} was actually empty. But copying files did not make any difference when I restarted--same BSOD message followed by the same failed Startup Repair. I thought for sure this solution would work because my system has the same USB port issue (they fail to work half the time) that the second linked page describes.


One odd thing I noticed was added hyphens next to some of the folders including the CodeIntegrity and two catroot folders. Is this normal/ could it be a virus? Here is the image.



Any suggestions as to what I might try next? I managed to rescue My Documents from the "Load Drivers" window and all the files are fine, so the disk does not appear to be damaged.



My system is:

Windows 7 Pro 64 bit
ASUS mobo (P8Z77-V, BIOS version 1908)
i5-3570K @ 3.4ghz (never been overclocked)
RAM: 8192mb DDR3 1600mhz 

Intel SSD 128gb

only a keyboard and mouse are plugged in

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#2 dc3


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Posted 28 November 2015 - 11:37 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
When Speccy opens you will see a screen similar to the one below.
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Please download MiniToolBox to your desktop.
Right-click on MiniToolBox.exe and select Run as Administrator.
You will see an image like the one below.
Click on the following checkboxes only:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#3 deadmuse

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Posted 28 November 2015 - 10:14 PM

Thanks for the reply, dc3.


I cannot boot my computer to run those programs. The blue screen leads to a constant Startup Repair loop that fails. Trying to enter Safe Mode causes the same issue.


I was able to get a command prompt from System Recovery and run utilities via the Win 7 DVD repair functions, but nothing more.

#4 dc3


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Posted 29 November 2015 - 09:59 AM

Instructions for a Windows 7 Repair installation.
A Windows 7 Repair Installation will require a installation disc for the specific version you have installed.  If you have the installation disc needed to do the repair installation scroll down to Part B and follow the Repair Installation Instructions from there.
If you don't have the installation disc you can download a ISO image which you can use to create a bootable installation disc at the Microsoft Software Download
You will need your twentyfive alphnumerical product code to make this download.  If this is a OEM computer you will have to contact the manufacturer of your computer to get the product code. 
Once you have the download you will need to burn the ISO image to a disc.
Part A
How to burn ISO image using Windows Burn Disk Image.
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
1.  Place a blank DVD in the tray of your optical drive and close the tray.
2.  Right click on the ISO file on your desktop
3.  Click on Burn disc image.
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
6.  After the image has been created click on Close
Please note:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the DVD drive is the first device and the HDD/SSD is the second device.
Repair Installation Instructions
Part B
1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
2.  You will be prompted to press any key to start the installation, I find the space bar handy.
At this point the setup process will load files, this will take several minutes.
3.  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
After this is done click on Next.
4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.
This link will begin the Windows 7 System Recovery Options.
5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
No participation is required on your part at this time, wait till it has finished and the next window opens.
6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
8.  The Startup Repair tool will now search for problems in the system files.
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
9.  Startup Repair will now attempt to repair whatever problems it found with system files.  
Note:  If Startup Repair did not find any problems with system files you won't see this step.
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
10.  Click on Finish, this will restart your computer.
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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