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Windows 7 can not start, even safe mode


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#1 Mk6uh

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Posted 28 November 2015 - 05:39 AM

Hello, my acer with windows 7 sudenlly stopped botting and i can not even go into safe mode, i read a lot of before post and tried all but didnt work for me.

The error details are:

Problem Event Name: StartupRepairOffline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: Unknown
Problem Signature 4: -1
Problem Signature 5: AutoFailover
Problem Signature 6: 20
Problem Signature 7: CorruptRegistry
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


I'm stuck at the startup repair and can not do anything else, it does not show other repair option such as Command Prompt, System Restore, Etc. The only one it shows is Startup Repair.

I dont have any windows disk but i do have it on a hard driver anyone know what can i do ??

Thanks.


Edited by hamluis, 28 November 2015 - 10:20 AM.


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#2 dc3

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Posted 28 November 2015 - 12:02 PM

What is the model of this Acer?

 

Is it still under warranty?

 

Do you have all of your important data backed up on removable media?


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#3 Mk6uh

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Posted 28 November 2015 - 12:11 PM

Acer aspire 4820TG, its a computer from 2010 and my warranty is over. And yes i have all my data backed up

#4 dc3

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Posted 28 November 2015 - 12:35 PM

See if you can access the system recovery partition and reinstall the operating system from there.  The link below will take you to a video which has instructions for doing this.

 

https://youtu.be/pmVT0Z9r6_Q?t=15


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#5 Mk6uh

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Posted 28 November 2015 - 01:26 PM

Tried it just now and it keeps sending me to the Startup Repair windows :(

#6 dc3

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Posted 28 November 2015 - 01:45 PM

Yeah... I was afraid that would be the case.

 

It's time to call Acer and see what you have to do to get them to send you a installation disc.


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#7 Mk6uh

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Posted 28 November 2015 - 02:10 PM

Thank you for your help. Guess im doing that by the way.

#8 dc3

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Posted 28 November 2015 - 02:16 PM

With some manufacturers you can start and run he recovery partition when you can't boot into Windows.  I don't understand why this isn't a industry standard.  OEM manufacturers decided that they would add a second partition with the recovery tools in it.  This was to save them money.  But that partition isn't worth beans if you have to be able to boot at least to the startup page.  This especially bothers me when you have to purchase the installation disc from them in order to make certain repairs.


Edited by dc3, 28 November 2015 - 02:17 PM.

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