There's a benefit to having the wife get fired - then she'll be home to get you a beer when you need one! (Just kidding - and my wife is gonna thump me for this!)
Different folks react differently to different things. In hanging out on the web for many years we each develop a style that works for us. But, it may not be the style that works for dealing with another individual.
Here at Bleeping Computer our disagreements are civilized - and we respect the opinions of othere. This is much nicer place than many that I've been to - and I'm free to tell anyone to stuff their head up their a** as long as I do it nicely.
My point is - let's just agree to disagree and then let it drop. If you're offended by another member, just click on their name and a window will open where you can select to ignore that member - I use it quite frequently!
Bleeping Computer is the first forum that I chose to come to - and I chose it because of it's friendly (but not overly so) nature. All the others I just happened to show up at and was able to deal with the folks there. With this one we have a genuinely caring group who really wants to do good for others - the reason that I spend time on the web.
ThorXP has some valid points - and you have some valid points. The biggest issue here was that we didn't know about IT's consent to let you work on the system - and that was straightened out quickly.
OK, enough with the moralizing and interpersonal relationships - onto the meat of the issues - the Safe Mode problem.
First off, there's a significant difference in the scope of knowledge between IT folks and home computer users. And then, there's great differences in the scope of knowledge between IT folks in small, medium and large businesses. We all possess some common basic knowledge - but our experiences cause us to retain different pieces of the knowledge because of our areas of specialization.
Typically and IT person doesn't deal with issues at the level of system initializaton - and won't know anything about Safe Mode unless the job requires it. But asking the question about it revealed that they didn't do it - so it must've been another problem.
But, they recovered the data and are doing the reformat (they're experienced at that - so it will be a good job). So, problem fixed - right?
NO! All too often folks who work with consumer level issues will use the reformat as a fix for all problems. This is because it works - most of the time. But it doesn't consider problems with hardware that may cause it.
But, in it's favor it's usually quick to do (since IT usually has a disk image rather than having to install it step-by-step) and it eliminates software problems by returning the system to it's orignial state (where it presumably worked without problems).
If it continues to have problems - the some hardware troubleshooting is indicated.
But, overall it's probably been taken care of - and so ends the saga of the little laptop that couldn't (get into Safe Mode)
Edited by usasma, 26 July 2006 - 01:44 PM.