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Acer Laptop with Vista won't boot


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24 replies to this topic

#1 polaris_dave

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Posted 27 November 2015 - 09:29 PM

Hi there,

I have an Acer Aspire 5520 (model ICW50) with Vista Home which won't boot. Just shows a flashing cursor. I can access the bios no problem. I pulled out the hard drive and inserted into a portable drive enclosure. Using another PC, I'm able to view all of the files in windows explorer, no problem. Is there a corrupt windows file on the drive? or is this a bios/motherboard issue?

Thanks!

Dave

 



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#2 polaris_dave

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Posted 27 November 2015 - 09:32 PM

Should I make a bootable flash drive to make diagnostics easier?



#3 Captain_Chicken

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Posted 27 November 2015 - 10:28 PM

In the other computer run chkdsk d: /r (replace d with the letter of the drive). If that does not work, create a vista repair disk.

Another option could be to take needed documents off the disk and back up to usb, and do a clean install of windows 10 on the laptop.

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#4 polaris_dave

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Posted 28 November 2015 - 06:26 PM

The OS is on this partition. I have 2 other partitions that I'll scan also.

 

The type of the file system is NTFS.
Volume label is ACER.

Stage 1: Examining basic file system structure ...

  235136 file records processed.

File verification completed.

  1661 large file records processed.

  0 bad file records processed.

Stage 2: Examining file name linkage ...

  301298 index entries processed.

Index verification completed.

  0 unindexed files scanned.

  0 unindexed files recovered.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.

  33082 data files processed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...

  235120 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters ...

  3881747 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

 117116927 KB total disk space.
 101152772 KB in 197709 files.
    119944 KB in 33083 indexes.
         0 KB in bad sectors.
    317223 KB in use by the system.
     65536 KB occupied by the log file.
  15526988 KB available on disk.

      4096 bytes in each allocation unit.
  29279231 total allocation units on disk.
   3881747 allocation units available on disk.



#5 JohnC_21

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Posted 28 November 2015 - 06:51 PM

Sounds like the infamous Vista Black Screen of Death. This can be caused by a corrupt event log. See the following post. If you cannot access via sticky key you can do it with the drive attached to another computer.

 

http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-2/



#6 polaris_dave

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Posted 28 November 2015 - 07:13 PM

Sounds like the infamous Vista Black Screen of Death. This can be caused by a corrupt event log. See the following post. If you cannot access via sticky key you can do it with the drive attached to another computer.

 

http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-2/

Maybe, but I don't even get to the login screen.



#7 JohnC_21

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Posted 28 November 2015 - 07:18 PM

Do you have an install disk? Do a Startup Repair. It may take up to three attempts. If that does work then do a System Restore to a date before the problem occured.

 

http://www.bleepingcomputer.com/tutorials/system-restore-from-windows-vista-recovery-environment/



#8 polaris_dave

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Posted 28 November 2015 - 07:21 PM

No install disk. Is there a way I can make one on a USB drive?



#9 polaris_dave

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Posted 28 November 2015 - 07:31 PM

I do have a Window 7 pro disk. Would that work?



#10 JohnC_21

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Posted 28 November 2015 - 07:43 PM

I am not sure if a Windows 7 disk can be used to do a system restore on a Vista OS. I don't think it would be possible.

 

If you look at the dates of the Registry Hives in C:\Windows\System32\config\Regback are they before the date the problem occurred?



#11 polaris_dave

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Posted 28 November 2015 - 07:53 PM

One of my partitions:

 

The type of the file system is NTFS.
Volume label is DATA.

Stage 1: Examining basic file system structure ...

  22016 file records processed.

File verification completed.

  0 large file records processed.

  0 bad file records processed.

Stage 2: Examining file name linkage ...

  24376 index entries processed.

Index verification completed.

  0 unindexed files scanned.

  0 unindexed files recovered.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.

  1181 data files processed.
CHKDSK is verifying Usn Journal...

  35775520 USN bytes processed.

Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...

Windows replaced bad clusters in file 52
of name \GOPROV~1\UTAH20~1\GOPR0046.MP4.

  22000 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters ...

  12142524 free clusters processed.

Free space verification is complete.
Adding 2 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

 111726587 KB total disk space.
  63058676 KB in 15385 files.
      6240 KB in 1182 indexes.
         8 KB in bad sectors.
     91563 KB in use by the system.
     65536 KB occupied by the log file.
  48570100 KB available on disk.

      4096 bytes in each allocation unit.
  27931646 total allocation units on disk.
  12142525 allocation units available on disk.



#12 polaris_dave

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Posted 28 November 2015 - 07:55 PM

I am not sure if a Windows 7 disk can be used to do a system restore on a Vista OS. I don't think it would be possible.

 

If you look at the dates of the Registry Hives in C:\Windows\System32\config\Regback are they before the date the problem occurred?

 

I don't have admin privileges on the machine I'm running the scan, so I can't get past the System32 folder. I'll check tomorrow when my wife is back with her laptop.



#13 JohnC_21

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Posted 28 November 2015 - 07:56 PM

It looks like Chkdsk fixed your errors but what are the dates on the Hive files in the Regback Folder? If they have dates before the problem, you can rename the HIVE files in C:\Windows\System32\config and then copy the Hives from Regback. You would need to do this with the drive connected to another computer via the external enclosure.

 

Edit: I just got your reply. If you have another computer you can download an iso of Hirens and burn it to disk. When it boots select MiniXP from the menu. Using it you could rename the files and copy the Hives from Regback.


Edited by JohnC_21, 28 November 2015 - 07:59 PM.


#14 polaris_dave

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Posted 28 November 2015 - 07:57 PM

Last partition:

 

The type of the file system is NTFS.
Volume label is XP.

Stage 1: Examining basic file system structure ...

  64 file records processed.

File verification completed.

  0 large file records processed.

  0 bad file records processed.

Stage 2: Examining file name linkage ...

  96 index entries processed.

Index verification completed.

  0 unindexed files scanned.

  0 unindexed files recovered.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.

  17 data files processed.
CHKDSK is verifying Usn Journal...

  873504 USN bytes processed.

Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...

  48 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters ...

  1264709 free clusters processed.

Free space verification is complete.

Windows has scanned the file system and found no problems.
No further action is required.

   5118975 KB total disk space.
     30804 KB in 10 files.
        24 KB in 18 indexes.
         0 KB in bad sectors.
     29311 KB in use by the system.
     27648 KB occupied by the log file.
   5058836 KB available on disk.

      4096 bytes in each allocation unit.
   1279743 total allocation units on disk.
   1264709 allocation units available on disk.



#15 polaris_dave

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Posted 28 November 2015 - 07:59 PM

It looks like Chkdsk fixed your errors but what are the dates on the Hive files in the Regback Folder? If they have dates before the problem, you can rename the HIVE files in C:\Windows\System32\config and then copy the Hives from Regback. You would need to do this with the drive connected to another computer via the external enclosure.

Ok I can check this tomorrow. Thanks for your help so far!






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