I recently received a message from AVG that
my computer was infected with the trojan backdoor Generic3. I think that my wife accidently downloaded it when downloading a game on the internet. I just spent $300 getting my computer totally fixed last month due to all kinds of issues it was having so I am trying to be very cautious on the internet. I thought my wife was too, but I guess not
AVG did not seem to be able to remove (Heal) this or even move this to quarantine. I searched this site for help and found a forum that discusses what might help. Because of this I downloaded gmer and ran the scan under the rootkit tab. I am not sure how to post what it told me (I am not very computer savvy). I did state that some of these files have been manipulated and some are in red type. I guess that I am stuck at this point. How can I get this off my computer?? If anyone could help me out I would greatly appreciate it.