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CPU Temps Getting really hot? help please


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#1 flanelman

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Posted 26 November 2015 - 07:57 PM

Hey guys, so my cpu is a i7 4720HQ laptop cpu. over the last 2-3 days i haven't been able to play even games like Age of Empires 3, and bully because my cpu gets up to about 95 degrees very quickly (about 5 mins).

the current frequency is at 3.6 GHz, while just on facebook etc is that normal? As the stock frequency is 2.6 GHz. I haven't seen much thermal throttling in terms of fps, i'm playing bf4 at 80-100fps which is usual, and fallout 4 at 60.

I cleaned my fans out yesterday to try and fix the issue, but to no avail. so I was hoping someone here could help me? possibly the thermal paste needs replacing? but would the effects of that happen over night almost? My drivers are all up to date, don;t think that would make much difference but hey.

when i bought the laptop i got extra copper heatsinks etc installed so that it would be even cooler and was able to run bf4 etc at about 75 degrees on ultra so i'm unsure why the sudden increase, my gpu temps are still fine.

TL;DR : cpu temps all of a sudden rising to 95 degrees after 5 mins of low end gaming, not sure why, fans cleaned etc GPU temps still good.


Thanks in advance smile.gif 



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#2 richcbro

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Posted 26 November 2015 - 10:41 PM

The thermal paste might dried up and need replacing. Publish a snapshot of Speccy, I would want to see the temp.


Edited by batman1234, 26 November 2015 - 11:36 PM.

CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#3 flanelman

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Posted 27 November 2015 - 12:43 AM

Is this good enough? :)

I find it weird that the max temps where achieved after about 3 minutes of Bully Scholarship Edition, I wouldn't expect it to get that hot at all, so do you think it's the thermal paste?

Attached Files


Edited by flanelman, 27 November 2015 - 12:43 AM.


#4 richcbro

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Posted 27 November 2015 - 05:44 AM

Please follow the instruction and publish a snapshot of Speccy so I can know more about your system.

 

Thermal paste might be the reason your CPU temp go to high, try to reapplying the thermal paste and check if the heatsink has problems.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#5 flanelman

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Posted 27 November 2015 - 05:47 AM

Please follow the instruction and publish a snapshot of Speccy so I can know more about your system.

 

Thermal paste might be the reason your CPU temp go to high, try to reapplying the thermal paste and check if the heatsink has problems.

 

Okay I'm doing that now :)

Also - My game seems to be runnign some games (Age Of Empires 3, Fallout 4) fine, but games like Bully schlarship edition and CoD BO2 are running at really hot temps - Idle temps are between 35-50 too :)



#6 richcbro

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Posted 27 November 2015 - 06:01 AM

Next,

Go to Control Panel > Power Options and check to see if it is in High Performance plan. If it is, change to balanced and check the temp, sometimes high performance plan might cause some laptops to run hotter.

 

If it is already in balanced plan, change to Power Saver to see if the temp decreases.

 

95 degrees is too high for laptop, even for a desktop. Once reached 100 degrees, most CPU will automatically shutdown the computer.


Edited by batman1234, 27 November 2015 - 06:07 AM.

CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#7 flanelman

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Posted 27 November 2015 - 06:07 AM

Before gaming:

http://speccy.piriform.com/results/fb6o2jcE07tVXhbpCj0yCtD

After 4-5 mins of Bully:

http://speccy.piriform.com/results/qceL5Fz5DW3b1pnMlbDAock

like I'm just so confused why i can play Fallout 4 fine, but a 2006 game can't play well at all?

on a Core Temp it says my cpu got to around 88-90 (different from speccy) :(



#8 flanelman

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Posted 27 November 2015 - 06:11 AM

this is bully after a few mins in balanced, so that did really help!

http://speccy.piriform.com/results/Fjuf3nKoiRzolWfKAbaTgrb
 

edit: after i backed out motherboard went up to 84

also, in power saver the cpu was around 50-60 degrees, however, i lost 10fps eac time i went down, high power = 30, balanced = 20, power saver = 10


Edited by flanelman, 27 November 2015 - 06:16 AM.


#9 richcbro

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Posted 27 November 2015 - 06:12 AM

I don't see any problems with the fan/heatsink. It might be the problems of thermal paste, you should quickly reapply it because the motherboard temp is also high, which can cause serious problems to your laptop.

 

Next follow the instruction from my previous post.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#10 richcbro

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Posted 27 November 2015 - 06:13 AM

Very good! Change it to Power Saver then check again. This time just posts screenshot of CPU only, no need to publish snapshot.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#11 richcbro

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Posted 27 November 2015 - 06:16 AM

Next, go to control panel > power options > (your current plan) > Advanced settings > processor management > Maximum processor state, change it to 50%, this lower CPU speed, but also reduce temp.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#12 flanelman

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Posted 27 November 2015 - 06:28 AM

cpu in power saver img below.

system after changing high performance cpu to 50%:

http://speccy.piriform.com/results/oha23OZiq0gNqClKzXWQUSQ
 

Attached Files



#13 richcbro

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Posted 27 November 2015 - 09:38 AM

It is the problem of thermal paste I think, you need to reapply it as quick as possible. At this time, I would recommend you to run the CPU at 50%, the performance will be limited (it will run at maximum clock speed / 2), but can prevent any damage to the CPU.

 

Laptop CPU should not run hotter than 30 degrees, for desktop 40 is fine.

 

After you reapply the paste, monitor the temperature for a few hours, if it is ok, go to Power Options and restore default settings. Please don't choose high performance power plan, doing so will cause your laptop to generate more heat and doesn't provide better performance in most case, balanced power plan is recommended.


Edited by batman1234, 27 November 2015 - 09:46 AM.

CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#14 flanelman

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Posted 27 November 2015 - 07:19 PM

It is the problem of thermal paste I think, you need to reapply it as quick as possible. At this time, I would recommend you to run the CPU at 50%, the performance will be limited (it will run at maximum clock speed / 2), but can prevent any damage to the CPU.

 

Laptop CPU should not run hotter than 30 degrees, for desktop 40 is fine.

 

After you reapply the paste, monitor the temperature for a few hours, if it is ok, go to Power Options and restore default settings. Please don't choose high performance power plan, doing so will cause your laptop to generate more heat and doesn't provide better performance in most case, balanced power plan is recommended.


Okay, thanks a lot for your help man, really appreciate it! :) any idea why some games run fines (fallout 4, bioshock infinite) but then games like bully, from 2006 don't? that's the strangest part for me.



#15 richcbro

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Posted 27 November 2015 - 09:40 PM

Maybe because bully uses up more CPU power than other games, causes it to generate more heat.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4





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