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BSOD on Desktop - Any help greatly appreciated

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#1 zb123


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  • Local time:07:35 PM

Posted 26 November 2015 - 07:47 PM

*To clarify, I meant I am having a BSOD on my desktop computer, NOT a BSOD when on the desktop in Windows*


Hi there, I just had a BSOD on my computer, and I would appreciate any help in getting it fixed.


Firstly, I ran the Sysnative program on my pc but it's output stated the following:


 There is a problem with the Environement variables on this system.
 Unable to determine the location of the Documents or Desktop folders.

   Copy and paste the following information to the
   forum where you are receiving assistance:

Microsoft Windows [Version 10.0.10240]

  HomeDrive    C:
  HomePath    \Users\zackb
  Userprofile    C:\Users\zackb

This may be because I am running my OS on an ssd, with my documents and desktop folders deferred to my HDD which is used for programs and most files.


Although I copied my BSOD dump file manually and attached it, it is labeled "BSOD Dump.zip"


My PerfMon Zip is attached as well.


I have the following specs:

OS - Windows 10 Pro 64bit. Clean install running for approximately 3 months

CPU - i7 2600k

GPU - GTX 980ti

MOBO - Asus Maximus V Extreme

Wireless Card - Asus PCE-AC66

Coolermaster V1000


Once again, thank you.

Attached Files

Edited by zb123, 26 November 2015 - 07:50 PM.

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#2 jhayz


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  • 6,922 posts
  • Gender:Male
  • Local time:08:35 AM

Posted 27 November 2015 - 01:08 AM

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.


Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.


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