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Trying to make sure i don't really have a virus.


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14 replies to this topic

#1 Clutch450

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Posted 26 November 2015 - 05:51 AM

Well to make this story simple i let my brother use my  personal commputer and he told me something popped up on the screen that told him to call a number. He tolb me when he called that number, he spoke to a computer technician that told him my computer was infected and damaged and wanted some money to fix it. So i'm here to make sure that it really isn't infected. Although i did run a few scans and found something with Dr web. I also checked my processes running and it said that there were 139 processes running, but i didn't notice any major performance problems. I know that isn't normal, so i just want to make sure that my pc isn't going to crash because of my brother doing something stupid. My personal computer is a hp laptop running Windows 10 64 bit. I tried to post this in the virus section of the forum, but it wouldn't go through for some reason.



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#2 buddy215

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Posted 26 November 2015 - 06:15 AM

That ad was scam-ware/ crime ware.

 

Did he allow the scammers to remotely access the computer?

 

Run the programs below to find and remove adware and malware. Those ads could be from a compromised website, adware or a 'legit' ad server...

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

Download Emsisoft Emergency Kit and save it to your desktop. Double click on EmsisoftEmergencyKit.exe to extract its contents and create a shortcut on the desktop. Leave all settings as they are and click  Accept & Extract. A folder named EEK will be created in the root of the drive (usually c:\). .

  • After extraction an Emsisoft Emergency Kit window will open. Under "Run Directly:" click Emergency Kit Scanner.
  • When asked to run an online update, click Yes.
  • When the update is finished, click the Back to Security Status link in the left corner. On the main screen click the Scan Now button.
  • Select the Full Scan option and click the SCAN button.
  • When the scan is finished click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
  • Click the View Report button and in the Reports window double-click on the most recent log. Note, logs are named as follows: a2scan_<date>-<time>.txt.
  • Copy/paste the report contents in your next reply.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Zahid Iqbal1

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Posted 26 November 2015 - 06:49 AM

Download KasperSky Antivirus latest version and scan your system with it. KasperSky will clean everything. It is damn true



#4 Clutch450

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Posted 26 November 2015 - 05:27 PM

Okay here are the logs for the scans:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/26/2015
Scan Time: 6:34 AM
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.11.26.03
Rootkit Database: v2015.11.23.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Julian

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 390521
Time Elapsed: 35 min, 48 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Proinstall, C:\Users\Julian\Downloads\TheMatrix-46280332.exe, Quarantined, [108bfe843754fd398a2b14dfa35d9967],

Physical Sectors: 0
(No malicious items detected)


(end)


# AdwCleaner v5.022 - Logfile created 26/11/2015 at 09:04:35
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Julian - DEADMOUSE
# Running from : C:\Users\Julian\Desktop\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Device
[-] Folder Deleted : C:\Program Files (x86)\myfree codec
[-] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\myfree codec

***** [ Files ] *****

[-] File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\CodecPackTrayMenu.lnk
[-] File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [Codec Settings UAC Manager]
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
[-] Key Deleted : HKCU\Software\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C9C42510-9B41-42C1-9DCD-7282A2D07C61}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C9C42510-9B41-42C1-9DCD-7282A2D07C61}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C9C42510-9B41-42C1-9DCD-7282A2D07C61}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C9C42510-9B41-42C1-9DCD-7282A2D07C61}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{C9C42510-9B41-42C1-9DCD-7282A2D07C61}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C9C42510-9B41-42C1-9DCD-7282A2D07C61}
[-] Key Deleted : HKCU\Software\Myfree Codec
[-] Key Deleted : HKLM\SOFTWARE\Myfree Codec
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\MyFreeCodec
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\plarium.com

***** [ Web browsers ] *****

[-] [C:\Users\Julian\AppData\Roaming\Mozilla\Firefox\Profiles\3g5xh2dp.default\prefs.js] [Preference] Deleted : user_pref("extensions.aniweather.timeShifted", 1525546);

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2748 bytes] ##########
 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.1 (11.24.2015)
Operating System: Windows 10 Home x64
Ran by Julian (Administrator) on Thu 11/26/2015 at  9:34:07.46
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 2

Successfully deleted: C:\Users\Julian\AppData\Local\crashrpt (Folder)
Successfully deleted: C:\WINDOWS\wininit.ini (File)

Deleted the following from C:\Users\Julian\AppData\Roaming\Mozilla\Firefox\Profiles\3g5xh2dp.default\prefs.js
user_pref(extensions.aniweather.timeShifted, 1672712);



Registry: 3

Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_F1BA3CFD996AAE420970E29746AC5B8F (Registry Value)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{81E5C83F-2CAC-4F8B-B7AC-137EDB54D70F} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{81E5C83F-2CAC-4F8B-B7AC-137EDB54D70F} (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 11/26/2015 at  9:46:35.11
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


Emsisoft Emergency Kit - Version 10.0
Last update: 11/26/2015 4:37:12 PM
User account: DEADMOUSE\Julian

Scan settings:

Scan type: Malware Scan
Objects: Rootkits, Memory, Traces, Files

Detect PUPs: On
Scan archives: Off
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start:    11/26/2015 4:37:59 PM
C:\Program Files (x86)\GameSpy Arcade\     detected: Adware.Win32.Gaspacade (A)
C:\Users\Julian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GameSpy Arcade\     detected: Adware.Win32.Gaspacade (A)
C:\Users\Julian\Desktop\GameSpy Arcade.lnk     detected: Adware.Win32.Gaspacade (A)
Key: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\GAMESPY\GAMESPY ARCADE     detected: Adware.Win32.Gaspacade (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\GAMESPY ARCADE     detected: Adware.Win32.Gaspacade (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR     detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR     detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR     detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR     detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR     detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR     detected: Setting.DisableTaskMgr (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD     detected: Setting.DisableCMD (A)
Value: HKEY_USERS\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD     detected: Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD     detected: Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD     detected: Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD     detected: Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD     detected: Setting.DisableCMD (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS     detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS     detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS     detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS     detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS     detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS     detected: Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN     detected: Setting.NoRun (A)
Value: HKEY_USERS\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN     detected: Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN     detected: Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN     detected: Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN     detected: Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN     detected: Setting.NoRun (A)
Value: HKEY_USERS\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS     detected: Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS     detected: Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS     detected: Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS     detected: Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS     detected: Setting.NoFolderOptions (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS     detected: Setting.NoFolderOptions (A)
C:\Users\Julian\Desktop\Rocksmith 2014\Rocksmith 2014 [MULTI][][PCDVD][3DM]\uplay_r1.dll     detected: Application.Crack.PDR (B)
C:\Users\Julian\Desktop\Rocksmith 2014\Rocksmith 2014 Updates, DLCs, etc\5 Crack\uplay_r1.dll     detected: Application.Crack.PDR (B)

Scanned    101508
Found    37

Scan end:    11/26/2015 4:53:32 PM
Scan time:    0:15:33

Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS    Quarantined Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS    Quarantined Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS    Quarantined Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS    Quarantined Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS    Quarantined Setting.NoFolderOptions (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN    Quarantined Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN    Quarantined Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN    Quarantined Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN    Quarantined Setting.NoRun (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN    Quarantined Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS    Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS    Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS    Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS    Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS    Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD    Quarantined Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD    Quarantined Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD    Quarantined Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD    Quarantined Setting.DisableCMD (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLECMD    Quarantined Setting.DisableCMD (A)
Value: HKEY_USERS\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR    Quarantined Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR    Quarantined Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR    Quarantined Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR    Quarantined Setting.DisableTaskMgr (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR    Quarantined Setting.DisableTaskMgr (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\GAMESPY ARCADE    Quarantined Adware.Win32.Gaspacade (A)
Key: HKEY_USERS\S-1-5-21-4154454403-3183559505-2057269626-1001\SOFTWARE\GAMESPY\GAMESPY ARCADE    Quarantined Adware.Win32.Gaspacade (A)
C:\Users\Julian\Desktop\GameSpy Arcade.lnk    Quarantined Adware.Win32.Gaspacade (A)
C:\Users\Julian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GameSpy Arcade\    Quarantined Adware.Win32.Gaspacade (A)
C:\Program Files (x86)\GameSpy Arcade\    Quarantined Adware.Win32.Gaspacade (A)

Quarantined    30
 



#5 buddy215

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Posted 26 November 2015 - 05:49 PM

Post the three lists mentioned below using CCleaner.

 

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 Clutch450

Clutch450
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Posted 26 November 2015 - 06:17 PM

Alright, here are the 3 ccleaner logs:

 

Yes    HKCU:Run    AirDroid 3    Sand Studio    C:\Program Files (x86)\AirDroid\AirDroid.exe /start
Yes    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes    HKCU:Run    Codec Pack Update Checker        "C:\WINDOWS\system32\Codecs\UpdateChecker.exe"
No    HKCU:Run    DAEMON Tools Lite    Disc Soft Ltd    "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
Yes    HKCU:Run    Google Update    Google Inc.    "C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe" /c
No    HKCU:Run    KiesPDLR    Samsung    C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
Yes    HKCU:Run    OneDrive    Microsoft Corporation    "C:\Users\Julian\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
Yes    HKCU:Run    Polais Office Sync    Polaris Office, Inc.    C:\Users\Julian\AppData\Roaming\PolarisOfficeLink\POLinkLauncher.exe
Yes    HKCU:RunOnce    Uninstall C:\Users\Julian\AppData\Local\Microsoft\OneDrive\17.3.5930.0814_1\amd64    Microsoft Corporation    C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Julian\AppData\Local\Microsoft\OneDrive\17.3.5930.0814_1\amd64"
Yes    HKLM:Run    AccelerometerSysTrayApplet    Hewlett-Packard Company    C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe
No    HKLM:Run    APSDaemon    Apple Inc.    "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes    HKLM:Run    AvastUI.exe    AVAST Software    "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
Yes    HKLM:Run    BambooCore    Wacom Europe GmbH    C:\Program Files (x86)\Bamboo Dock\BambooCore.exe
Yes    HKLM:Run    CanonQuickMenu    CANON INC.    C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon
Yes    HKLM:Run    DivXMediaServer    DivX, LLC    C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
Yes    HKLM:Run    DivXUpdate    DivX, LLC    "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
Yes    HKLM:Run    EaseUS EPM tray    CHENGDU YIWO Tech Development Co., Ltd    C:\Program Files (x86)\EaseUS\EaseUS Partition Master 10.5\bin\EpmNews.exe
Yes    HKLM:Run    EaseUS EPM Tray Agent    CHENGDU YIWO Tech Development Co., Ltd.    "C:\Program Files (x86)\EaseUS\EaseUS Partition Master 10.5\bin\TrayPopupE\TrayTipAgentE.exe"
Yes    HKLM:Run    HPMessageService    Hewlett-Packard Development Company, L.P.    C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
No    HKLM:Run    KiesTrayAgent    Samsung Electronics Co., Ltd.    C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
Yes    HKLM:Run    LiveUpdate    AceGain Inc.    C:\Program Files (x86)\Byteswarm\LiveUpdate\LiveUpdate.exe
Yes    HKLM:Run    OPBHOBroker    Hewlett-Packard    C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe
Yes    HKLM:Run    OPBHOBrokerDesktop    Hewlett-Packard    C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
Yes    HKLM:Run    QuickTime Task    Apple Inc.    "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
Yes    HKLM:Run    RealDownloader    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe
Yes    HKLM:Run    RtHDVBg    Realtek Semiconductor    "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /ANDREA_BF_BYPASS
Yes    HKLM:Run    RTHDVCPL    Realtek Semiconductor    "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
Yes    HKLM:Run    SimplePass    Hewlett-Packard    C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe /hideui
Yes    HKLM:Run    Start WingMan Profiler    Logitech Inc.    C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
Yes    HKLM:Run    SunJavaUpdateSched    Oracle Corporation    "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes    HKLM:Run    SynTPEnh    Synaptics Incorporated    %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
Yes    HKLM:Run    TkBellExe    RealNetworks, Inc.    "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
Yes    HKLM:Run    WRSVC        "C:\Program Files\Webroot\WRSA.exe" -ul
Yes    HKLM:Run    YouCam Service    CyberLink Corp.    "C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe" /s
Yes    Startup Common    RealTimes.lnk    RealNetworks, Inc.    C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpsystray.exe
Yes    Startup User    EvernoteClipper.lnk    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
 


Yes    Task    Adobe Acrobat Update Task    Adobe Systems Incorporated    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Yes    Task    Adobe Flash Player Updater    Adobe Systems Incorporated    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes    Task    CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes    Task    GoogleUpdateTaskMachineCore    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskMachineUA    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    GoogleUpdateTaskUserS-1-5-21-4154454403-3183559505-2057269626-1001Core    Google Inc.    C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskUserS-1-5-21-4154454403-3183559505-2057269626-1001UA    Google Inc.    C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    HPCeeScheduleForJulian    Hewlett-Packard    C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe HPCeeScheduleForJulian (null)
No    Task    Optimize Start Menu Cache Files-S-1-5-21-4154454403-3183559505-2057269626-1001        
Yes    Task    Optimize Start Menu Cache Files-S-1-5-21-4154454403-3183559505-2057269626-500        
Yes    Task    RealDownloader Update Check    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe /scheduler
Yes    Task    RealDownloaderRealUpgradeLogonTaskS-1-5-21-4154454403-3183559505-2057269626-1001    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe /logoncheck
Yes    Task    RealDownloaderRealUpgradeScheduledTaskS-1-5-21-4154454403-3183559505-2057269626-1001    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe /scheduledcheck
Yes    Task    Synaptics TouchPad Enhancements    Synaptics Incorporated    "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
Yes    Task    {24532DF2-8D62-4065-A8D2-DFED13F30A08}    Microsoft Corporation    C:\Windows\system32\pcalua.exe -a E:\autoplay.exe -d E:\
 


- Games App -    WildTangent Games    7/31/2015        1.0.3.28
3D Builder    Microsoft Corporation    9/16/2015        10.9.6.0
7-Zip 9.22 (x64 edition)    Igor Pavlov    8/27/2015    4.75 MB    9.22.00.0
AccuWeather - Weather for Life    AccuWeather    8/11/2015        4.1.0.24
Adobe Acrobat Reader DC    Adobe Systems Incorporated    10/31/2015    188 MB    15.009.20077
Adobe AIR    Adobe Systems Incorporated    8/27/2015        18.0.0.199
Adobe Flash Player 19 NPAPI    Adobe Systems Incorporated            19.0.0.245
Adobe Shockwave Player 12.1    Adobe Systems, Inc.            12.1.9.160
AGEIA PhysX v7.11.13    AGEIA Technologies, Inc.    12/12/2014    98.9 MB    7.11.13
AirDroid 3.1.4.1    Sand Studio            3.1.4.1
Anime Tube Unlimited        11/13/2015        
Anniversary Edition of Oni version 1.1        4/26/2014        1.1
App connector    Microsoft Corporation    7/31/2015        1.3.3.0
Apple Application Support    Apple Inc.    5/1/2014    64.0 MB    2.3.6
Apple Software Update    Apple Inc.    4/28/2014    2.38 MB    2.1.3.127
ArtRage Studio    Ambient Design    2/1/2015    91.3 MB    3.5.12
ASIO4ALL    Michael Tippach            2.12
ASUS Bluetooth Software    ASUS    5/28/2014    232 MB    12.0.0.5000
Audacity 2.0.6    Audacity Team    1/18/2015        2.0.6
Autodesk SketchBook    Autodesk    8/29/2014    46.6 MB    7.01.0000
Autodesk SketchBookExpress 2010 R1    Autodesk    2/1/2015    33.3 MB    4.12.0001
Autodesk® SketchBook® for Windows Tablet    Autodesk Inc.    7/31/2015        3.1.0.0
Avast Free Antivirus    AVAST Software            10.4.2233
Bamboo Dock    Wacom Co., Ltd.    5/2/2014        4.1
Battlecraft Vietnam                
Battlefield 1942                
Battlefield Mod Development Toolkit 2.5                
Battlefield Vietnam™                
Battlefield Vietnam: WW2 Mod                
BFV Command and Control Server Manager - BFVCC                
Box for Windows 8    Box, Inc.    11/11/2015        2.1.4.4
Byteswarm LiveUpdate 2.1.0.3                
Calculator    Microsoft Corporation    11/25/2015        10.1511.24020.0
Camera    Microsoft Corporation    10/30/2015        2015.1078.40.0
Candy Crush Saga    king.com    10/21/2015        1.620.1.0
Canon Easy-PhotoPrint EX    Canon Inc.            4.1.6
Canon Easy-WebPrint EX    Canon Inc.            1.4.1.0
Canon IJ Network Tool    Canon Inc.            3.1.1
Canon Inkjet Print Utility    Canon Inc.    7/31/2015        2.4.0.6
Canon MP Navigator EX 4.0                
Canon MP495 series MP Drivers    Canon Inc.            
Canon My Image Garden    Canon Inc.            2.1.0
Canon My Image Garden Design Files    Canon Inc.            2.1.0
Canon My Printer    Canon Inc.            3.2.0
Canon Quick Menu    Canon Inc.            2.3.0
CCleaner    Piriform    11/26/2015        5.12
Celtx (2.9.7)    Greyfirst            2.9.7 (en-US)
ComicRack v0.9.176    cYo Soft    7/30/2015        v0.9.176
Compatibility Pack for the 2007 Office system    Microsoft Corporation    11/14/2015    349 MB    12.0.6612.1000
Corel Painter Essentials 4    Corel Corporation    5/2/2014        
Crackle    Crackle Inc    7/31/2015        1.1.0.92
CyberLink LabelPrint    CyberLink Corp.    11/20/2013        2.5.4.6515
CyberLink Media Suite 10    CyberLink Corp.    5/16/2014        10.0.6.3728
Cyberlink PhotoDirector    CyberLink Corp.    5/16/2014        3.0.4.4824
CyberLink Power2Go 8    CyberLink Corp.    11/20/2013        8.0.4.3202
CyberLink PowerDirector 10    CyberLink Corp.    11/20/2013        10.0.4.3122
CyberLink PowerDVD 12    CyberLink Corp.    5/10/2014        12.0.3.3709
CyberLink YouCam    CyberLink Corp.    11/20/2013        5.0.1.3201
DAEMON Tools Lite    Disc Soft Ltd            4.49.1.0356
DivX Setup    DivX, LLC            2.7.0.93
EaseUS Partition Master 10.5    EaseUS    8/7/2015        
eBay    eBay, Inc    7/31/2015        1.6.0.34
Energy Star    Hewlett-Packard Company    11/20/2013    5.56 MB    1.0.9
Enter The Matrix                1.00.000
Evernote v. 5.8.13    Evernote Corp.    7/27/2015    233 MB    5.8.13.8152
Flipboard    Flipboard    10/16/2015        2.1.0.0
Free Books- 23,469 classics to go.    App Force One LLC    11/14/2015        3.0.0.0
Frontlines: Fuel of War    THQ    12/12/2014        1.0.1
Get Skype    Skype    7/31/2015        3.2.1.0
Get Started    Microsoft Corporation    11/11/2015        2.5.6.0
Getting Started with Windows 8    Hewlett-Packard Company    7/31/2015        1.6.0.0
Google Chrome    Google Inc.    4/25/2014        46.0.2490.86
Google Talk Plugin    Google    4/21/2015    15.0 MB    5.41.2.0
Groove Music    Microsoft Corporation    11/11/2015        3.6.15131.0
Guitar Lessons Solo Shred    Webrox    7/31/2015        2.0.0.0
HP 3D DriveGuard    Hewlett-Packard Company    8/8/2015    1.99 MB    6.0.28.1
HP Connected Drive    Hewlett-Packard Company    10/28/2015        4.3.31.167
HP Connected Music    Hewlett-Packard Company    10/30/2015        1.5.0.253
HP Connected Music (Meridian - installer)    Meridian Audio Ltd            1.0
HP Connected Music (Meridian - player)    Meridian Audio Ltd            1.1 (build 126) hp
HP CoolSense    Hewlett-Packard Company    5/12/2014    102 MB    2.20.31
HP Documentation    Hewlett-Packard    11/20/2013    215 MB    1.1.0.0
HP Registration    Hewlett-Packard Company    7/31/2015        1.2.1.166
HP Registration Service    Hewlett-Packard    11/20/2013    30.1 MB    1.2.7045.4591
HP SimplePass    Hewlett-Packard    8/30/2014        8.00.57
HP SimplePass    Softex Inc.        45.8 MB    8.00.57
HP Support Assistant    Hewlett-Packard Company    8/24/2015    23.7 MB    8.1.40.3
HP Support Solutions Framework    Hewlett-Packard Company    8/24/2015    5.48 MB    12.0.30.219
HP System Event Utility    Hewlett-Packard Company    6/21/2014    6.79 MB    1.1.4
HP Utility Center    Hewlett-Packard Company    11/20/2013    4.85 MB    2.2.5
HP Wireless Button Driver    Hewlett-Packard Company    11/20/2013    765 KB    1.1.2.1
Hulu Plus    Hulu.    10/16/2015        1.5.0.115
iHeartRadio    Clear Channel Management Services, Inc.    9/15/2015        5.0.1.0
IK Multimedia Authorization Manager version 1.0.9    IK Multimedia    4/28/2014        1.0.9
Intel® Management Engine Components    Intel Corporation            9.5.13.1706
Intel® Processor Graphics    Intel Corporation            10.18.10.4276
Intel® Rapid Storage Technology    Intel Corporation    11/20/2013        12.8.1.1000
Java 8 Update 65    Oracle Corporation    10/24/2015    21.0 MB    8.0.650.17
Kindle    AMZN Mobile LLC    7/31/2015        2.1.0.2
LG United Mobile Drivers    LG Electronics    5/9/2014    6.70 MB    3.8.1
LibreOffice 4.2 Help Pack (English (United States))    The Document Foundation    4/28/2014    24.0 MB    4.2.3.3
LibreOffice 4.2.4.2    The Document Foundation    6/27/2014    441 MB    4.2.4.2
Line 6 Uninstaller    Line 6            
Logitech Gaming Software 5.10    Logitech    4/26/2014    15.3 MB    5.10.127
Malwarebytes Anti-Malware version 2.2.0.1024    Malwarebytes    11/26/2015        2.2.0.1024
Manga Studio    Smith Micro    5/6/2014        5.0.2
Manga Studio EX 4.0                
Marc Ecko's Getting Up - Contents Under Pressure    Atari    4/28/2014        1.00.0000
McAfee® Central for HP    .-McAfee Inc-.    8/6/2015        4.5.153.1
Media Player Codec Pack 4.3.8    Media Player Codec Pack            4.3.8
MediaMonkey    Ventis Media, Inc.    7/31/2015        1.0.4.62
MediaMonkey 4.1    Ventis Media Inc.    9/23/2014        4.1
Microsoft Mahjong    Microsoft Studios    10/10/2015        2.5.1508.1801
Microsoft Office    Microsoft Corporation    9/5/2013    296 MB    15.0.4454.1510
Microsoft Office PowerPoint Viewer 2007 (English)    Microsoft Corporation    11/14/2015    82.4 MB    12.0.6612.1000
Microsoft Silverlight    Microsoft Corporation    8/14/2015    150 MB    5.1.40728.0
Microsoft Solitaire Collection    Microsoft Studios    11/9/2015        3.5.11021.0
Microsoft SQL Server 2005 Compact Edition [ENU]    Microsoft Corporation    9/5/2013    1.92 MB    3.1.0000
Microsoft Visual C++ 2005 Redistributable    Microsoft Corporation    11/20/2013    4.28 MB    8.0.59193
Microsoft Visual C++ 2005 Redistributable (x64)    Microsoft Corporation    5/4/2014    6.83 MB    8.0.61000
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    Microsoft Corporation    11/20/2013    8.85 MB    9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148    Microsoft Corporation    11/20/2013    8.69 MB    9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161    Microsoft Corporation    5/4/2014    10.1 MB    9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219    Microsoft Corporation    8/24/2015    13.8 MB    10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219    Microsoft Corporation    8/24/2015    11.1 MB    10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106    Microsoft Corporation            11.0.51106.1
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610    Microsoft Corporation            11.0.60610.1
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106    Microsoft Corporation            11.0.51106.1
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005    Microsoft Corporation            12.0.21005.1
Microsoft Works    Microsoft Corporation    5/4/2014    567 MB    9.7.0621
MoodTuner    GUGA EOOD    5/6/2014        1.1
Mozilla Firefox 42.0 (x86 en-US)    Mozilla            42.0
Mozilla Maintenance Service    Mozilla            42.0.0.5780
Mp3tag v2.64    Florian Heidenreich            v2.64
MPC-HC 1.7.6 (64-bit)    MPC-HC Team    8/2/2014        1.7.6
MSN Food & Drink    Microsoft Corporation    7/31/2015        3.0.4.336
MSN Health & Fitness    Microsoft Corporation    7/31/2015        3.0.4.336
MSN Travel    Microsoft Corporation    7/31/2015        3.0.4.336
Need for Speed™ Carbon                
Netflix    Netflix, Inc.    10/2/2015        5.1.4.0
OBDwiz    OCTech, LLC    5/28/2014    23.4 MB    2.16.3
OneNote        11/11/2015        
Oni                
Opera Stable 31.0.1889.99    Opera Software            31.0.1889.99
Otaku Meter    Franz_Buenaventura    11/1/2015        1.0.0.3
People    Microsoft Corporation    11/3/2015        10.0.3030.0
Phone Companion    Microsoft Corporation    11/24/2015        10.1511.18010.0
Picasa 3    Google, Inc.            3.9.140.248
Pinger    Pinger Inc.    9/5/2013        1.1.1.2
Polaris Office Sync    Polaris Office, Inc.    10/18/2015        2.006.002
Portal                
PunkBuster for Battlefield Vietnam                
Python 3.5.0 (32-bit)    Python Software Foundation            3.5.150.0
QuickTime 7    Apple Inc.    7/2/2015    70.3 MB    7.77.80.95
RAPTOR    USAFA    8/31/2015    7.64 MB    4.0.6004
Reader    Microsoft Corporation    7/31/2015        6.4.9926.17994
Realtek Card Reader    Realtek Semiconductor Corp.    8/24/2015        1.1.9200.20
Realtek Ethernet Controller Driver    Realtek    8/24/2015        8.20.815.2013
Realtek High Definition Audio Driver    Realtek Semiconductor Corp.    8/25/2015        6.0.1.7010
REALTEK Wireless LAN Driver    REALTEK Semiconductor Corp.    11/20/2013        1.00.12.0906
RealTimes (RealPlayer)    RealNetworks            18.0.2
REAPER (x64)        7/30/2015        
Riffstation Trial version 1.5    Sonic Ladder Ltd    8/2/2014        1.5
Sam & Max - Beyond Time and Space    R.G. Mechanics, markfiter    9/13/2015        
Sam & Max - Save the World    R.G. Mechanics, markfiter    11/2/2015        
Sam & Max - The Devils Playhouse    R.G. Mechanics, markfiter    9/13/2015        
Sam & Max Season 1    Telltale    8/31/2015    1.40 GB    1.00
Samsung Kies    Samsung Electronics Co., Ltd.    4/26/2014        2.3.2.12054_20
Savings Center Featured Offers    Hewlett-Packard Company    7/31/2015        1.5.0.9
ScanXL Professional    Palmer Performance Engineering    5/29/2014    28.2 MB    3.5.1
SDFormatter    SD Association    10/11/2015    3.59 MB    4.0.0
Shadow Watch                
Skype™ 7.12    Skype Technologies S.A.    10/7/2015    75.2 MB    7.12.101
Smart Switch    Samsung Electronics Co., Ltd.    10/11/2015        4.0.15093.11
Snapfish    HP Inc.    11/10/2015        5.4.2.2
Synaptics Pointing Device Driver    Synaptics Incorporated    7/30/2015    46.4 MB    19.0.12.95
TagScanner 5.1.668    Sergey Serkov    10/7/2015        
The Chronicles of Riddick: Escape From Butcher Bay    
The Matrix - Path of Neo    Atari, Inc.    4/28/2014        1.00.0000
The Matrix Trilogy Screensaver    Jan Ringoš            0.58
The Onion    The Onion    7/31/2015        2.1.0.8
The Punisher    THQ    4/25/2014        1.00.0000
The Weather Channel        10/9/2015        
TheMatrix Screen Saver version 1.14    Meticulous Software    6/28/2015        1.14
TuneIn Radio    TuneIn    8/1/2015        1.1.0.0
TuxGuitar    Herac    5/27/2015    10.6 MB    1.2
Twitter    Twitter Inc.    11/3/2015        4.2.5.0
Uplay    Ubisoft            3.2
VLC media player    VideoLAN            2.2.1
Wacom    Wacom Technology Corp.    7/30/2015        5.3.3-3
Wacom Tablet    Wacom Technology Corp.            6.3.11w3
Webroot SecureAnywhere    Webroot            9.0.6.14
WebTablet FB Plugin 32 bit    Wacom Technology Corp.            2.1.0.7
WebTablet FB Plugin 64 bit    Wacom Technology Corp.            2.1.0.7
WildTangent Games    WildTangent            1.0.4.0
Windows Driver Package - FTDI CDM Driver Package (10/22/2009 2.06.00)    FTDI            10/22/2009 2.06.00
Windows Driver Package - FTDI CDM Driver Package (10/22/2009 2.06.00)    FTDI    7/30/2015        10/22/2009 2.06.00
Windows Driver Package - FTDI CDM Driver Package - Bus/D2XX Driver (01/27/2014 2.10.00)    FTDI    7/30/2015        01/27/2014 2.10.00
Windows Driver Package - FTDI CDM Driver Package - VCP Driver (01/27/2014 2.10.00)    FTDI    7/30/2015        01/27/2014 2.10.00
Windows Live Essentials    Microsoft Corporation    8/4/2015        16.4.3528.0331
Windows Reading List    Microsoft Corporation    8/15/2015        6.3.9654.20947
Windows Scan    Microsoft Corporation    7/31/2015        6.3.9654.17133
Woodshed for Guitar    Sundaze Studios Inc.    7/31/2015        2.0.0.5
WWE Network    World Wrestling Entertainment Inc.    11/14/2015        1.1.1.0
Xbox        11/13/2015        
Yahoo Mail    Yahoo Inc    11/14/2015        1.1.7.0
YouCam for HP    CYBERLINKCOM CORP    7/31/2015        1.0.2.29632
 



#7 buddy215

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Posted 26 November 2015 - 07:23 PM

Uninstall these programs: Use CCleaner by clicking on each item and then choose Uninstall on the right.

DAEMON Tools Lite    Disc Soft Ltd            4.49.1.0356

Uplay    Ubisoft            3.2

WildTangent Games    WildTangent            1.0.4.0

 

Disable these Startups:

Yes    HKCU:Run    AirDroid 3    Sand Studio    C:\Program Files (x86)\AirDroid\AirDroid.exe /start

Yes    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes    HKCU:Run    Codec Pack Update Checker        "C:\WINDOWS\system32\Codecs\UpdateChecker.exe"
No    HKCU:Run    DAEMON Tools Lite    Disc Soft Ltd    "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun (Delete...Not just disable)
Yes    HKCU:Run    Google Update    Google Inc.    "C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe" /c

Yes    HKCU:RunOnce    Uninstall C:\Users\Julian\AppData\Local\Microsoft\OneDrive\17.3.5930.0814_1\amd64    Microsoft Corporation    C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Julian\AppData\Local\Microsoft\OneDrive\17.3.5930.0814_1\amd64"

Yes    HKLM:Run    CanonQuickMenu    CANON INC.    C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon

Yes    HKLM:Run    DivXMediaServer    DivX, LLC    C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
Yes    HKLM:Run    DivXUpdate    DivX, LLC    "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
Yes    HKLM:Run    EaseUS EPM tray    CHENGDU YIWO Tech Development Co., Ltd    C:\Program Files (x86)\EaseUS\EaseUS Partition Master 10.5\bin\EpmNews.exe
Yes    HKLM:Run    EaseUS EPM Tray Agent    CHENGDU YIWO Tech Development Co., Ltd.    "C:\Program Files (x86)\EaseUS\EaseUS Partition Master 10.5\bin\TrayPopupE\TrayTipAgentE.exe"
Yes    HKLM:Run    HPMessageService    Hewlett-Packard Development Company, L.P.    C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe

Yes    HKLM:Run    LiveUpdate    AceGain Inc.    C:\Program Files (x86)\Byteswarm\LiveUpdate\LiveUpdate.exe

Yes    HKLM:Run    QuickTime Task    Apple Inc.    "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
Yes    HKLM:Run    RealDownloader    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe

Yes    HKLM:Run    SunJavaUpdateSched    Oracle Corporation    "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

Yes    HKLM:Run    TkBellExe    RealNetworks, Inc.    "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot

Yes    Startup Common    RealTimes.lnk    RealNetworks, Inc.    C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpsystray.exe
Yes    Startup User    EvernoteClipper.lnk    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe

 

Disable these Tasks: Click on each item and then choose Disable on the right.

Yes    Task    Adobe Acrobat Update Task    Adobe Systems Incorporated    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Yes    Task    Adobe Flash Player Updater    Adobe Systems Incorporated    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes    Task    CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes    Task    GoogleUpdateTaskMachineCore    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskMachineUA    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    GoogleUpdateTaskUserS-1-5-21-4154454403-3183559505-2057269626-1001Core    Google Inc.    C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskUserS-1-5-21-4154454403-3183559505-2057269626-1001UA    Google Inc.    C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    HPCeeScheduleForJulian    Hewlett-Packard    C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe HPCeeScheduleForJulian (null)
No    Task    Optimize Start Menu Cache Files-S-1-5-21-4154454403-3183559505-2057269626-1001        
Yes    Task    Optimize Start Menu Cache Files-S-1-5-21-4154454403-3183559505-2057269626-500        
Yes    Task    RealDownloader Update Check    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe /scheduler
Yes    Task    RealDownloaderRealUpgradeLogonTaskS-1-5-21-4154454403-3183559505-2057269626-1001    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe /logoncheck
Yes    Task    RealDownloaderRealUpgradeScheduledTaskS-1-5-21-4154454403-3183559505-2057269626-1001    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe /scheduledcheck

Yes    Task    {24532DF2-8D62-4065-A8D2-DFED13F30A08}    Microsoft Corporation    C:\Windows\system32\pcalua.exe -a E:\autoplay.exe -d E:\


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 Clutch450

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Posted 26 November 2015 - 09:17 PM

Uninstall these programs: Use CCleaner by clicking on each item and then choose Uninstall on the right.

DAEMON Tools Lite    Disc Soft Ltd            4.49.1.0356

Uplay    Ubisoft            3.2

WildTangent Games    WildTangent            1.0.4.0

 

Disable these Startups:

Yes    HKCU:Run    AirDroid 3    Sand Studio    C:\Program Files (x86)\AirDroid\AirDroid.exe /start

Yes    HKCU:Run    CCleaner Monitoring    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes    HKCU:Run    Codec Pack Update Checker        "C:\WINDOWS\system32\Codecs\UpdateChecker.exe"
No    HKCU:Run    DAEMON Tools Lite    Disc Soft Ltd    "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun (Delete...Not just disable)
Yes    HKCU:Run    Google Update    Google Inc.    "C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe" /c

Yes    HKCU:RunOnce    Uninstall C:\Users\Julian\AppData\Local\Microsoft\OneDrive\17.3.5930.0814_1\amd64    Microsoft Corporation    C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Julian\AppData\Local\Microsoft\OneDrive\17.3.5930.0814_1\amd64"

Yes    HKLM:Run    CanonQuickMenu    CANON INC.    C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon

Yes    HKLM:Run    DivXMediaServer    DivX, LLC    C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
Yes    HKLM:Run    DivXUpdate    DivX, LLC    "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
Yes    HKLM:Run    EaseUS EPM tray    CHENGDU YIWO Tech Development Co., Ltd    C:\Program Files (x86)\EaseUS\EaseUS Partition Master 10.5\bin\EpmNews.exe
Yes    HKLM:Run    EaseUS EPM Tray Agent    CHENGDU YIWO Tech Development Co., Ltd.    "C:\Program Files (x86)\EaseUS\EaseUS Partition Master 10.5\bin\TrayPopupE\TrayTipAgentE.exe"
Yes    HKLM:Run    HPMessageService    Hewlett-Packard Development Company, L.P.    C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe

Yes    HKLM:Run    LiveUpdate    AceGain Inc.    C:\Program Files (x86)\Byteswarm\LiveUpdate\LiveUpdate.exe

Yes    HKLM:Run    QuickTime Task    Apple Inc.    "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
Yes    HKLM:Run    RealDownloader    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe

Yes    HKLM:Run    SunJavaUpdateSched    Oracle Corporation    "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

Yes    HKLM:Run    TkBellExe    RealNetworks, Inc.    "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot

Yes    Startup Common    RealTimes.lnk    RealNetworks, Inc.    C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpsystray.exe
Yes    Startup User    EvernoteClipper.lnk    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe

 

Disable these Tasks: Click on each item and then choose Disable on the right.

Yes    Task    Adobe Acrobat Update Task    Adobe Systems Incorporated    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Yes    Task    Adobe Flash Player Updater    Adobe Systems Incorporated    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes    Task    CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes    Task    GoogleUpdateTaskMachineCore    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskMachineUA    Google Inc.    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    GoogleUpdateTaskUserS-1-5-21-4154454403-3183559505-2057269626-1001Core    Google Inc.    C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe /c
Yes    Task    GoogleUpdateTaskUserS-1-5-21-4154454403-3183559505-2057269626-1001UA    Google Inc.    C:\Users\Julian\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes    Task    HPCeeScheduleForJulian    Hewlett-Packard    C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe HPCeeScheduleForJulian (null)
No    Task    Optimize Start Menu Cache Files-S-1-5-21-4154454403-3183559505-2057269626-1001        
Yes    Task    Optimize Start Menu Cache Files-S-1-5-21-4154454403-3183559505-2057269626-500        
Yes    Task    RealDownloader Update Check    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe /scheduler
Yes    Task    RealDownloaderRealUpgradeLogonTaskS-1-5-21-4154454403-3183559505-2057269626-1001    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe /logoncheck
Yes    Task    RealDownloaderRealUpgradeScheduledTaskS-1-5-21-4154454403-3183559505-2057269626-1001    RealNetworks, Inc.    C:\Program Files (x86)\RealNetworks\RealDownloader\RealUpgrade.exe /scheduledcheck

Yes    Task    {24532DF2-8D62-4065-A8D2-DFED13F30A08}    Microsoft Corporation    C:\Windows\system32\pcalua.exe -a E:\autoplay.exe -d E:\

Alrigh i disabled and cleaned out the programs you listed, Also i wanted to include the scans that i ran a scan on monday when my brother handed my laptop back to me.I couldn't include them as a log, but i screen capped them. I'm not sure if it would be helpful to you or not.

 

rvzs68.png

52nf2a.png



#9 buddy215

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Posted 27 November 2015 - 07:15 AM

Yes, that was helpful. The last screenshot mentions the host file...don't know if it was cleaned up or not. So, use the Windows Fixit Tool

to reset the Windows 10 host file. How can I reset the Hosts file back to the default?

 

Has the scam ad reappeared or is there some other problem? If not, then after doing the above you should be good to go.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#10 Clutch450

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Posted 28 November 2015 - 05:24 PM

Yes, that was helpful. The last screenshot mentions the host file...don't know if it was cleaned up or not. So, use the Windows Fixit Tool

to reset the Windows 10 host file. How can I reset the Hosts file back to the default?

 

Has the scam ad reappeared or is there some other problem? If not, then after doing the above you should be good to go.

I haven't noticed the ad come back yet, not have i noticed anything else. Thank you for your help!



#11 buddy215

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Posted 28 November 2015 - 06:49 PM

Good...you're welcome...happy surfin'


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#12 Clutch450

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Posted 29 November 2015 - 07:10 AM

Okay now i noticed something that isn't working right on my computer. Windows update isn't running properly.



#13 buddy215

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Posted 29 November 2015 - 07:51 AM

What happens when you attempt to manually check for updates? You can use the instructions for doing that in Windows 10 in the link below.

Windows Update - Check for and Install in Windows 10 - Windows 10 Forums


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#14 Clutch450

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Posted 29 November 2015 - 08:54 AM

What happens when you attempt to manually check for updates? You can use the instructions for doing that in Windows 10 in the link below.

Windows Update - Check for and Install in Windows 10 - Windows 10 Forums

When i run windows update, I keep getting this message even after i click retry:

 

"There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:"



#15 buddy215

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Posted 29 November 2015 - 09:08 AM

Start a new topic in the Windows 10 forum. Several members that participate there are much more competent in Windows 10 than I am.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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