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Lots of problems including crashes and hangs

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#1 guiyak1


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Posted 25 November 2015 - 05:09 PM

What should I work on first?  I have Vista Home Premium 32 bit SP 1, and  I don't want to have to reinstall windows.  I had SP2 but I uninstalled it and some of the updates hoping that would help to fix some of the problems...now it reverts the changes when I try to reinstall it.  Lots of event viewer errors, task scheduler either corrupt or has been tampered with, not responding errors with some programs and documents, nothing shows up in the services window, computer is a 1.0 for graphics and gaming, can no longer print.  My kids really need this computer for school and college.  Thanks.

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#2 usasma


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Posted 26 November 2015 - 06:54 AM

I'd suggest posting over in the Am I Infected forum to see if you're infected first:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

If free of infection, please post back here.  But I must say that:

- fixing a system that's this messed up may take a while (or it may not even be able to be fixed).  So a reinstall may be in the cards here.  Please be sure that you have a current backup of all the data files.

- I'd strongly suggest saving up for a new system.  Vista is no longer actively supported by many manufacturers, and Microsoft has already stopped supporting it.



If you do post back here, let's try looking at these reports:

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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