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Hp Not Working


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#1 used_and_under_oath24

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Posted 23 July 2006 - 06:04 PM

I have an HP laptop, and every once in a while it will shut itself down. But just today, it decided to shut down on its own 3 times in 10 minutes, then I couldn't even turn on my computer, when it went to load the windows screen, it said some program failed (i didn't get to write it down i didn't have time). I'm doing a virus scan now, but does anyone else have any ideas for what it is or how i can fix it? Thanks!

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#2 Herk

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Posted 23 July 2006 - 08:32 PM

Sound like a heat problem. Make sure your intake and exhaust ports are not blocked - so you can't set the laptop on a quilt or something. (Especially if intake ports are on the bottom!) And also, use canned air to blow through the ports to clear them of dust. Make sure your fan is working - you should feel hot air coming out of the exhaust port. If the computer feels hot on top, but no hot air coming out, chances are you have a problem with the fan.

#3 acklan

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Posted 24 July 2006 - 12:18 AM

Your battery (main not BIOS) may be bad. I have had a similar problem in the past. Does it shut down sooner if it is on battery power?

Edited by acklan, 24 July 2006 - 12:19 AM.

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#4 ThorXP

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Posted 24 July 2006 - 08:25 AM

If the person is doing a virus scan right now I would think the battery might be ok because if it was not there would be resetting of the CMOS and that would have been posted.

What is really going to help this is to place a sheet of paper with an ink pen next to the computer and when the error comes back write it down or use a digital camera to take a picture of it and send it up to us.

To fix any computer with out an error message is just who makes the best guess and that takes more time to accomplish the task.

#5 usasma

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Posted 24 July 2006 - 10:35 AM

Try this link to figger out what the error message was: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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