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Degradation of Internet Connection Speed


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#1 m.hoyer

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Posted 25 November 2015 - 12:36 PM

Beginning this past Friday, I have had enormous problems with Internet connection speed.  I had Bitdefender Plus installed; I have scanned the computer with that, Malwarbytes and even run ComboFix, but found no infection on the computer.  The seems to be with something either downloading or uploading from my computer - none of the other computers on the network seem to be affected.  In a three hour period on Monday, our network downloaded more than 10GB of data - though none of us were downloading anything at all.  While I'm writing this, I'm running MalwareBytes again, just it in case some new profile gets picked up. 

 

Any suggestions on how I should proceed?

 

Thanks for your help!



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#2 hamluis

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Posted 25 November 2015 - 04:16 PM

Please...initiate a new topic, following Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and paste your ComboFix log data into the new topic, along with the requested FRST data.  That topic is to be opened in the forum which reflects the Prep Guide, do not post any other data in this topic (AII Forum).

 

Once that is done, this topic will be closed and all comments should be directed to your new topic in the Malware Removal Logs forum.

 

Thanks :).

 

Louis






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