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RDC Connection Issues


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#1 ThomasDG

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Posted 25 November 2015 - 10:27 AM

Server: Windows Server 2012 R2

Workstations: Windows 7 Ultimate

 

I am having issues with an RDC connection. Our office uses a firewall and has some ports set up to guide the RDC to each individual computer. So when we remote in, we enter our [ip address]:[port]. There are about 10 of us, and all the connections work except for one. The error that I receive regarding the computer is as follows:

 

The Mac cannon connect to the Windows-based computer. 

 

This problem can occur if: 

  • The Windows-based computer is not set up to accept remote connections.
  • The Windows-based computer i snot turned on.
  • The Mac, or the Windows-based computer is experiencing network problems.

Try connecting to the Windows-based computer again, or contact your administrator.

 

The individual computer that we are trying to connect to has the boxes checked to "Allow remote assistance connections to this computer" and we have chosen "Allow connections from computers running any version of Remote Desktop (less secure)" 

 

What am I missing?

 

Thanks!

Thomas


Edited by ThomasDG, 25 November 2015 - 10:54 AM.


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#2 JohnnyJammer

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Posted 29 November 2015 - 09:29 PM

Are you using the fully qualified domain name of the target system?I believe mac's dont utilise netbios names over networks so it has to be the full name like

 

rdpPChere.yourcompanyname.com.au

windows would allow just rdpPChere



#3 TheJokerz

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Posted 03 December 2015 - 11:15 AM

Have you tried adding your user rights to that workstation?


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#4 ThomasDG

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Posted 10 December 2015 - 02:30 PM

I finally figured this out, and the solution was rather basic. Somehow the IP on the computer had changed and so the port that I was entering was not sending it to a valid computer. 






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