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Am I Infected? What do I do?


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22 replies to this topic

#1 millie87248p79

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Posted 25 November 2015 - 10:06 AM

I have a rover.ebay.com infection maybe, which keeps opening up a new page which is unwanted. My Kaspersky Interenet security opens it in a new page with the green protective money screen page.

 



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#2 Broni

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Posted 25 November 2015 - 02:16 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 millie87248p79

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Posted 26 November 2015 - 01:07 PM

Hi.

I've done the checkup so far as requested, but i'm unable to attach it here, or copy and paste. Any advice?



#4 Broni

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Posted 26 November 2015 - 07:29 PM

What happens when you try to copy/paste?

Did you try different browser?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 millie87248p79

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Posted 27 November 2015 - 04:01 AM

Hi.

The info was automatically saved on a notepad document, but when i tried to copy it over into this topic box it doesn't show up. I also tried and copied the checkup info over onto an open office document, writing appeared in the open office document but wouldn't appear in the topic box when i tried to paste it over.

 

I haven't tried a different browser. I normally only use Firefox. I'll give I.E a try and see if it makes a difference.

 

On a different note I also get a 'application error warning' saying.

 

"The exception plugin-container-exe breakpoint.

A breakpoint has been reached.

(0x80000003) accoured in the application at location 0x7475ed50.

Click ok to terminate the program.

 

 

My laptop is becoming quite slow to type words and do functions, it seems to take ages and not fluid in performing.



#6 millie87248p79

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Posted 27 November 2015 - 04:12 AM

I've managed to copy and paste the checkup results and they are below.

 

Results of screen317's Security Check version 1.009 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Kaspersky Internet Security  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File 
 Adobe Flash Player 19.0.0.226 
 Mozilla Firefox (42.0)
````````Process Check: objlist.exe by Laurent```````` 
 Kaspersky Lab Kaspersky Internet Security 15.0.1 avp.exe 
 Kaspersky Lab Kaspersky Internet Security 15.0.1 avpui.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
 


Edited by millie87248p79, 27 November 2015 - 04:13 AM.


#7 millie87248p79

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Posted 27 November 2015 - 04:27 AM

Here is the FSS scan results you asked for below.
 

Doing a copy and paste using I.E it did it first time with no problems, and not like when trying to do the same while using Firefox browser.

 

 

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****



#8 millie87248p79

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Posted 27 November 2015 - 04:32 AM

Below are the Mini Tool Box results.

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Becky (administrator) on 27-11-2015 at 09:29:16
Running from "C:\Users\Becky\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5742Z Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
127.0.0.1 localhost127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
127.0.0.1 10sek.com
127.0.0.1 www.10sek.com
127.0.0.1 www.1-2005-search.com
127.0.0.1 1-2005-search.com
127.0.0.1 123fporn.info
127.0.0.1 www.123fporn.info
127.0.0.1 123haustiereundmehr.com
127.0.0.1 www.123haustiereundmehr.com
127.0.0.1 123moviedownload.com
127.0.0.1 www.123moviedownload.com

There are 15463 entries.

========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Disconnected)
Broadcom 802.11n Network Adapter = Wireless Network Connection 2 (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Becky-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection 2:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 88-9F-FA-37-91-91
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : fde2:171e:5e82:0:34d5:c530:bf80:c39e(Preferred)
   Temporary IPv6 Address. . . . . . : fde2:171e:5e82:0:8979:a53e:36dc:12f5(Preferred)
   Link-local IPv6 Address . . . . . : fe80::34d5:c530:bf80:c39e%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 26 November 2015 22:07:04
   Lease Expires . . . . . . . . . . : 28 November 2015 07:52:20
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 461938682
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-DD-1C-2F-CC-AF-78-30-11-DC
   DNS Servers . . . . . . . . . . . : fde2:171e:5e82:0:7e4c:a5ff:feaa:5c48
                                       192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 1C-75-08-CD-D2-F0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0682DF83-19DF-49C7-B99C-E8F1A8EF7DC4}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  fde2:171e:5e82:0:7e4c:a5ff:feaa:5c48

Name:    google.com
Addresses:  2a00:1450:4009:80a::200e
   216.58.210.78

Pinging google.com [216.58.210.78] with 32 bytes of data:
Reply from 216.58.210.78: bytes=32 time=12ms TTL=58
Reply from 216.58.210.78: bytes=32 time=13ms TTL=58

Ping statistics for 216.58.210.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 13ms, Average = 12ms
Server:  UnKnown
Address:  fde2:171e:5e82:0:7e4c:a5ff:feaa:5c48

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
   2001:4998:58:c02::a9
   2001:4998:44:204::a7
   206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=128ms TTL=46
Reply from 98.138.253.109: bytes=32 time=127ms TTL=46

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 127ms, Maximum = 128ms, Average = 127ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...88 9f fa 37 91 91 ......Broadcom 802.11n Network Adapter
 14...1c 75 08 cd d2 f0 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    281
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 15     33 fde2:171e:5e82::/64      On-link
 15    281 fde2:171e:5e82:0:34d5:c530:bf80:c39e/128
                                    On-link
 15    281 fde2:171e:5e82:0:8979:a53e:36dc:12f5/128
                                    On-link
 15    281 fe80::/64                On-link
 15    281 fe80::34d5:c530:bf80:c39e/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/26/2015 05:52:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (11/26/2015 11:58:48 AM) (Source: MsiInstaller) (User: BECKY-PC)
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F094E6F00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error: (11/25/2015 09:57:42 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4
Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58
Exception code: 0x80000003
Fault offset: 0x0000ed50
Faulting process id: 0xedc
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/25/2015 09:57:39 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4
Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58
Exception code: 0x80000003
Fault offset: 0x0000ed50
Faulting process id: 0xaa4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/25/2015 09:57:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4
Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58
Exception code: 0x80000003
Fault offset: 0x0000ed50
Faulting process id: 0xe50
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/25/2015 09:57:27 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4
Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58
Exception code: 0x80000003
Fault offset: 0x0000ed50
Faulting process id: 0xee0
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/25/2015 09:57:27 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 42.0.0.5780 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: a9c

Start Time: 01d126faafadfa27

Termination Time: 107

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: e8abf896-935a-11e5-b01e-1c7508cdd2f0

Error: (11/25/2015 02:18:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: fullplayer.exe, version: 6.2.0.1025, time stamp: 0x4e59246d
Faulting module name: ntdll.dll, version: 6.1.7601.19045, time stamp: 0x56258e62
Exception code: 0xc0000005
Fault offset: 0x000a407e
Faulting process id: 0x11a0
Faulting application start time: 0xfullplayer.exe0
Faulting application path: fullplayer.exe1
Faulting module path: fullplayer.exe2
Report Id: fullplayer.exe3

Error: (11/24/2015 07:01:08 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (11/24/2015 07:01:04 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

System errors:
=============
Error: (11/27/2015 03:01:57 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Silverlight (KB3080333).

Error: (11/26/2015 10:57:33 PM) (Source: Service Control Manager) (User: )
Description: The Adobe Acrobat Update Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/26/2015 10:07:27 PM) (Source: Service Control Manager) (User: )
Description: The Unchecky service failed to start due to the following error:
%%3

Error: (11/26/2015 10:07:20 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends the following service: was. This service might not be installed.

Error: (11/26/2015 10:07:20 PM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.

Error: (11/26/2015 10:07:20 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.

Error: (11/26/2015 04:48:06 PM) (Source: Service Control Manager) (User: )
Description: The Unchecky service failed to start due to the following error:
%%3

Error: (11/26/2015 04:47:52 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends the following service: was. This service might not be installed.

Error: (11/26/2015 04:47:52 PM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.

Error: (11/26/2015 04:47:52 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.

Microsoft Office Sessions:
=========================
Error: (11/26/2015 05:52:02 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Becky\Downloads\esetsmartinstaller_enu.exe

Error: (11/26/2015 11:58:48 AM) (Source: MsiInstaller)(User: BECKY-PC)
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F094E6F00}1625(NULL)(NULL)(NULL)

Error: (11/25/2015 09:57:42 AM) (Source: Application Error)(User: )
Description: plugin-container.exe42.0.0.57805632d0a4mozglue.dll42.0.0.57805632ba58800000030000ed50edc01d127231a3c835aC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllf797a70a-935a-11e5-b01e-1c7508cdd2f0

Error: (11/25/2015 09:57:39 AM) (Source: Application Error)(User: )
Description: plugin-container.exe42.0.0.57805632d0a4mozglue.dll42.0.0.57805632ba58800000030000ed50aa401d126fade2e62f1C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllf5def8dd-935a-11e5-b01e-1c7508cdd2f0

Error: (11/25/2015 09:57:33 AM) (Source: Application Error)(User: )
Description: plugin-container.exe42.0.0.57805632d0a4mozglue.dll42.0.0.57805632ba58800000030000ed50e5001d126fadf3b5e70C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllf249c320-935a-11e5-b01e-1c7508cdd2f0

Error: (11/25/2015 09:57:27 AM) (Source: Application Error)(User: )
Description: plugin-container.exe42.0.0.57805632d0a4mozglue.dll42.0.0.57805632ba58800000030000ed50ee001d126fadd36d3d5C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dlleeb502e3-935a-11e5-b01e-1c7508cdd2f0

Error: (11/25/2015 09:57:27 AM) (Source: Application Hang)(User: )
Description: firefox.exe42.0.0.5780a9c01d126faafadfa27107C:\Program Files (x86)\Mozilla Firefox\firefox.exee8abf896-935a-11e5-b01e-1c7508cdd2f0

Error: (11/25/2015 02:18:11 AM) (Source: Application Error)(User: )
Description: fullplayer.exe6.2.0.10254e59246dntdll.dll6.1.7601.1904556258e62c0000005000a407e11a001d127278487bf52C:\Program Files (x86)\Full Player\fullplayer.exeC:\Windows\SysWOW64\ntdll.dllc5c6679e-931a-11e5-b01e-1c7508cdd2f0

Error: (11/24/2015 07:01:08 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Becky\Downloads\esetsmartinstaller_enu.exe

Error: (11/24/2015 07:01:04 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Becky\Downloads\esetsmartinstaller_enu.exe

CodeIntegrity Errors:
===================================
  Date: 2015-10-15 12:22:26.294
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:26.278
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:26.263
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:26.232
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:25.951
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:25.951
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:25.935
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:25.920
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:25.030
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-10-15 12:22:25.015
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20079 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.180 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.9.159 - Adobe Systems, Inc.)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Any Video Converter 5.8.6 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 7.0 - Atheros)
Avanquest update (HKLM-x32\...\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}) (Version: 1.34 - Avanquest Software)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 5.100.82.95 - Broadcom Corporation)
Broadcom Gigabit NetLink Controller (HKLM\...\{A84DB02B-9C2B-4272-9D2D-A80E00A56513}) (Version: 14.0.2.3 - Broadcom Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.11 - Piriform)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.5.5571 - CDBurnerXP)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) Hidden
ConvertHelper 2.2 (HKLM-x32\...\{27CC6AB1-E72B-4179-AF1A-EAE507EBAF51}_is1) (Version:  - DownloadHelper)
Core Temp 1.0 RC6 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
Duplicate Music Files Finder 1.5.5 (HKLM-x32\...\Duplicate Music Files Finder_is1) (Version:  - LC IBros Solutions S.R.L.)
EPSON Attach To Email (HKLM-x32\...\{20C45B32-5AB6-46A4-94EF-58950CAF05E5}) (Version: 1.01.0000 - SEIKO EPSON) Hidden
EPSON Attach To Email (HKLM-x32\...\InstallShield_{20C45B32-5AB6-46A4-94EF-58950CAF05E5}) (Version: 1.01.0000 - SEIKO EPSON)
Epson Easy Photo Print 2 (HKLM-x32\...\{87C2248A-C7DD-49ED-9BCD-B312A9D0819E}) (Version: 2.1.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)
EPSON File Manager (HKLM-x32\...\{D02F30FB-0BC4-419A-9B9C-ADC610029B50}) (Version: 1.3.2.0 - )
Epson Printer Software Downloader (HKLM-x32\...\Epson Printer Software Downloader) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
EPSON Scan Assistant (HKLM-x32\...\{2A88F1BF-7041-4E42-84B1-6B4ACB83AC64}) (Version: 1.10.00 - )
EPSON SX510W Series Printer Uninstall (HKLM\...\EPSON SX510W Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
FreeRIP MP3 Converter 4.5.2 (HKLM-x32\...\{501451DE-5808-4599-B544-8BD0915B6B24}_is1) (Version: 4.5.2 - GreenTree Applications SRL)
Full Player 6.3 (HKLM-x32\...\{82A51915-32C3-4D86-8015-9C8D64EB5383}_is1) (Version:  - Full Software Studio)
Hattrick Organizer (remove only) (HKLM-x32\...\Hattrick Organizer) (Version:  - )
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2993 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Intel® Turbo Boost Technology Driver (HKLM-x32\...\{D6C630BF-8DBB-4042-8562-DC9A52CB6E7E}) (Version: 01.02.00.1002 - Intel Corporation)
Kaspersky Internet Security (HKLM-x32\...\{8ED07EBD-22AD-415A-B71E-C1AD86862C2E}) (Version: 15.0.1.415 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{8ED07EBD-22AD-415A-B71E-C1AD86862C2E}) (Version: 15.0.1.415 - Kaspersky Lab)
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
MyDriveConnect 4.0.3.2180 (HKLM-x32\...\MyDriveConnect) (Version: 4.0.3.2180 - TomTom)
Neuro-Programmer 3 Visualizations Pack 1.0 (HKLM-x32\...\Neuro-Programmer 3 Visualizations Pack_is1) (Version:  - Transparent Corporation)
Neuro-Programmer 3.3.1 (HKLM-x32\...\Neuro-Programmer 3_is1) (Version:  - Transparent Corporation)
NVIDIA PhysX (HKLM-x32\...\{7B5AA67E-FEA0-40BB-BAB5-CA56645A589C}) (Version: 9.13.0725 - NVIDIA Corporation)
OpenOffice 4.1.2 (HKLM-x32\...\{E6AD67BB-1C33-4AB3-A387-E0D48137AB70}) (Version: 4.12.9782 - Apache Software Foundation)
PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.308.2 - Tracker Software Products Ltd)
Photo Pos Pro (HKLM-x32\...\Photo Pos Pro) (Version: 1.90.6 - PowerOfSoftware Ltd.)
Qualcomm Atheros Fast Reconnect (HKLM-x32\...\{0CA2063D-D43F-41F2-A8AC-A3C4A4C722D2}) (Version: 1.0 - QualComm Atheros)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7373 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
Skype™ 7.14 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.14.106 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 0.9.17.6.ge7d46329 - Spotify AB)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1200 - SUPERAntiSpyware.com)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
System Requirements Lab for Intel (HKLM-x32\...\{1EBDF6D2-CEA0-484C-A23E-2DDAD7FD0DD0}) (Version: 4.5.22.0 - Husdawg, LLC)
TM Recorder (HKCU\...\7bf73423f52f51e0) (Version: 2.10.1.1 - INSYDE)
Visual Studio C++ 10.0 Runtime (HKLM-x32\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VSDC Free Video Editor version 3.1.0.354 (HKLM-x32\...\VSDC Free Video Editor_is1) (Version: 3.1.0.354 - Flash-Integro LLC)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 5814.71 MB
Available physical RAM: 3846.09 MB
Total Virtual: 11627.63 MB
Available Virtual: 9496.32 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.79 GB) (Free:93.94 GB) NTFS

========================= Users: ========================================

User accounts for \\BECKY-PC

Administrator            Becky                    Guest                   

========================= Restore Points ==================================

21-11-2015 03:00:10 Windows Update
23-11-2015 08:15:51 Windows Update
24-11-2015 03:00:11 Windows Update
24-11-2015 18:54:33 JRT Pre-Junkware Removal
25-11-2015 03:00:13 Windows Update
25-11-2015 23:00:50 Installed OpenOffice 4.1.2
26-11-2015 08:28:03 Windows Update
27-11-2015 03:00:14 Windows Update

**** End of log ****



#9 millie87248p79

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Posted 27 November 2015 - 12:17 PM

Malwarebytes scan result.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 27/11/2015
Scan Time: 09:34
Logfile: malwarebytes scan result.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.11.27.01
Rootkit Database: v2015.11.26.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Becky

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 350676
Time Elapsed: 19 min, 19 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#10 millie87248p79

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Posted 27 November 2015 - 01:16 PM

Rkill scan report.

 

Rkill 2.8.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/27/2015 06:05:15 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1    localhost
  127.0.0.1    www.007guard.com
  127.0.0.1    007guard.com
  127.0.0.1    008i.com
  127.0.0.1    www.008k.com
  127.0.0.1    008k.com
  127.0.0.1    www.00hq.com
  127.0.0.1    00hq.com
  127.0.0.1    010402.com
  127.0.0.1    www.032439.com
  127.0.0.1    032439.com
  127.0.0.1    www.0scan.com
  127.0.0.1    0scan.com
  127.0.0.1    1000gratisproben.com
  127.0.0.1    www.1000gratisproben.com
  127.0.0.1    1001namen.com
  127.0.0.1    www.1001namen.com
  127.0.0.1    100888290cs.com
  127.0.0.1    www.100888290cs.com
  127.0.0.1    www.100sexlinks.com

  20 out of 15495 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 11/27/2015 06:07:16 PM
Execution time: 0 hours(s), 2 minute(s), and 1 seconds(s)



#11 Broni

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Posted 27 November 2015 - 04:46 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 millie87248p79

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Posted 29 November 2015 - 08:39 AM

# AdwCleaner v5.022 - Logfile created 29/11/2015 at 13:34:00
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Becky - BECKY-PC
# Running from : C:\Users\Becky\Downloads\adwcleaner_5.022.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C15].txt - [682 bytes] ##########



#13 millie87248p79

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Posted 29 November 2015 - 08:53 AM

Junkware Removal Tool (JRT) by Malwarebytes Version: 8.0.1 (11.24.2015) Operating System: Windows 7 Home Premium x64 Ran by Becky (Administrator) on 29/11/2015 at 13:44:44.34 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File System: 0 Registry: 0 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 29/11/2015 at 13:49:13.73 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

#14 millie87248p79

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Posted 29 November 2015 - 01:27 PM

2015-11-29 13:56:11.791    Sophos Virus Removal Tool version 2.5.5
2015-11-29 13:56:11.791    Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-11-29 13:56:11.791    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-11-29 13:56:11.791    Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2015-11-29 13:56:11.791    Checking for updates...
2015-11-29 13:56:16.128    Update progress: proxy server not available
2015-11-29 13:56:26.689    Option all = no
2015-11-29 13:56:26.689    Option recurse = yes
2015-11-29 13:56:26.689    Option archive = no
2015-11-29 13:56:26.689    Option service = yes
2015-11-29 13:56:26.689    Option confirm = yes
2015-11-29 13:56:26.689    Option sxl = yes
2015-11-29 13:56:26.705    Option max-data-age = 35
2015-11-29 13:56:26.705    Option EnableSafeClean = yes
2015-11-29 13:56:30.698    Option vdl-logging = yes
2015-11-29 13:56:30.698    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-11-29 13:56:30.698    Machine ID:    3102e69062884627926f79304a874875
2015-11-29 13:56:30.698    Component SVRTcli.exe version 2.5.5
2015-11-29 13:56:30.698    Component control.dll version 2.5.5
2015-11-29 13:56:30.698    Component SVRTservice.exe version 2.5.5
2015-11-29 13:56:30.698    Component engine\osdp.dll version 1.44.1.2230
2015-11-29 13:56:30.698    Component engine\veex.dll version 3.63.0.2230
2015-11-29 13:56:30.698    Component engine\savi.dll version 9.0.0.2230
2015-11-29 13:56:30.698    Component rkdisk.dll version 1.5.30.0
2015-11-29 13:56:30.698    Version info:    Product version    2.5.5
2015-11-29 13:56:30.698    Version info:    Detection engine    3.63.0
2015-11-29 13:56:30.698    Version info:    Detection data    5.21
2015-11-29 13:56:30.698    Version info:    Build date    10/11/2015
2015-11-29 13:56:30.698    Version info:    Data files added    219
2015-11-29 13:56:30.698    Version info:    Last successful update    (not yet updated)
2015-11-29 13:56:54.426    Downloading updates...
2015-11-29 13:56:54.442    Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-11-29 13:56:54.442    Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-11-29 13:56:54.442    Update progress: [I49502] Found supplement IDE522 LATEST
2015-11-29 13:56:54.442    Update progress: [I49502] Found supplement IDE523 LATEST
2015-11-29 13:56:54.442    Update progress: [I49502] Found supplement IDE524 LATEST
2015-11-29 13:56:54.442    Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-11-29 13:56:54.442    Update progress: [I19463] Syncing product SAVIW32 62
2015-11-29 13:56:54.707    Update progress: [I19463] Syncing product IDE522 134
2015-11-29 13:56:55.409    Installing updates...
2015-11-29 13:56:56.220    Error level 1
2015-11-29 13:56:56.251    Update progress: [I19463] Syncing product IDE523 87
2015-11-29 13:56:56.251    Update progress: [I19463] Syncing product IDE524 1
2015-11-29 13:57:45.859    Update successful
2015-11-29 13:58:32.769    Option all = no
2015-11-29 13:58:32.769    Option recurse = yes
2015-11-29 13:58:32.769    Option archive = no
2015-11-29 13:58:32.769    Option service = yes
2015-11-29 13:58:32.769    Option confirm = yes
2015-11-29 13:58:32.769    Option sxl = yes
2015-11-29 13:58:32.769    Option max-data-age = 35
2015-11-29 13:58:32.769    Option EnableSafeClean = yes
2015-11-29 13:58:32.909    Option vdl-logging = yes
2015-11-29 13:58:32.909    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-11-29 13:58:32.925    Machine ID:    3102e69062884627926f79304a874875
2015-11-29 13:58:32.925    Component SVRTcli.exe version 2.5.5
2015-11-29 13:58:32.925    Component control.dll version 2.5.5
2015-11-29 13:58:32.925    Component SVRTservice.exe version 2.5.5
2015-11-29 13:58:32.925    Component engine\osdp.dll version 1.44.1.2230
2015-11-29 13:58:32.925    Component engine\veex.dll version 3.63.0.2230
2015-11-29 13:58:32.925    Component engine\savi.dll version 9.0.0.2230
2015-11-29 13:58:32.925    Component rkdisk.dll version 1.5.30.0
2015-11-29 13:58:32.925    Version info:    Product version    2.5.5
2015-11-29 13:58:32.925    Version info:    Detection engine    3.63.0
2015-11-29 13:58:32.925    Version info:    Detection data    5.21
2015-11-29 13:58:32.925    Version info:    Build date    10/11/2015
2015-11-29 13:58:32.925    Version info:    Data files added    219
2015-11-29 13:58:32.925    Version info:    Last successful update    29/11/2015 13:57:45

2015-11-29 15:20:21.550    Could not open C:\hiberfil.sys
2015-11-29 15:20:21.590    Could not open C:\pagefile.sys
2015-11-29 15:29:22.895    Could not open C:\ProgramData\Kaspersky Lab\AVP15.0.1\SysWHist\file_cache\meta
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{449e7e76-9561-11e5-b05f-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{449e7f0c-9561-11e5-b05f-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{c67ed74a-92d9-11e5-ad6a-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{cbe3bb73-92ed-11e5-b01e-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{cbe3bbe8-92ed-11e5-b01e-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{cbe3bc48-92ed-11e5-b01e-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{f21b6eab-969d-11e5-a4ea-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.242    Could not open C:\System Volume Information\{f21b6eb4-969d-11e5-a4ea-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 15:37:58.257    Could not open C:\System Volume Information\{f24320eb-9489-11e5-868b-1c7508cdd2f0}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-11-29 16:05:20.127    Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2015-11-29 16:05:20.128    Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2015-11-29 16:05:30.388    Could not open C:\Windows\System32\config\RegBack\DEFAULT
2015-11-29 16:05:30.428    Could not open C:\Windows\System32\config\RegBack\SAM
2015-11-29 16:05:30.448    Could not open C:\Windows\System32\config\RegBack\SECURITY
2015-11-29 16:05:30.448    Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2015-11-29 16:05:30.448    Could not open C:\Windows\System32\config\RegBack\SYSTEM
2015-11-29 16:45:28.449    SafeClean bin directory is empty.
2015-11-29 16:45:29.262    Error level 0



#15 Broni

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Posted 29 November 2015 - 05:51 PM

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

========================================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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