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Posted 25 November 2015 - 03:30 AM
Posted 25 November 2015 - 03:39 AM
Can I ask what antivirus software you are using? User profile corruption COULD be caused by AV scanning the profile during login. Maybe try disabling any antivirus temporarily, particularly if you're using Avast, Avira etc... perhaps stick to Windows Defender while you have the issue.
With AV disabled, apply the registry fix etc, and see if it sticks.
Posted 25 November 2015 - 03:41 AM
Avast, but I cannot login at all now in either normal nor safe mode
Posted 25 November 2015 - 03:57 AM
I wonder if a "Refresh" might help... hold shift and click restart to access the support options. There is usually an option there to refresh the machine but keep all files etc.
Might be worth waiting to see if anyone else has another alternative though. I wouldn't want to advise a refresh and find you've lost something important, since this method doesn't preserve apps and settings etc.
Edited by ellbristow, 25 November 2015 - 03:57 AM.
Posted 25 November 2015 - 04:03 AM
I'll wait then & try that maybe tomorrow. I need to crash for an early start anyway.
Thanks ellbristow. I'll try it no other suggestions turn up.
I'll post back either way with what I do & how it goes.
Posted 07 December 2015 - 12:20 AM
So here's where I'm at now.
I tried running "Refresh"as suggested by ellbristow, using the retain documents option. That returned an error because I have moved all the user data to a separate drive. So I went to back the data up on W10 PC 2 (HTPC) by moving the HHD over & found that W10 wouldn't recognise the drive.
So now I've found the real problem. Death of my data drive.
So I installed Recuva (Thank you Piriform https://www.piriform.com/recuva) and was able to Recuva all the files I would have cried over if I lost (A lesson to all you kids out there - backup, backup backup!!), as well a whole bunch of others that made me happy they had survived (& even some I had no idea about but thought what the hell, they must have been on there for a reason) onto my HTPC. I went shopping, bought a 3TB WD green to replace the dead 1TB generic.
So new 3TB to replace dead 1TB, copy the Recuva'd files to 3TB. Let's try all previous steps.
Tried normal start. No go (well duh, but if you don't try...). Same "User profile cannot be loaded" stuff as described in OP.
Tried steps to fix, still no go.
Tried Auto Fix Startup - Still no go.
Ditto all Advanced Options to try to fix, including "Refresh", wiping all drives.
Now, it wont boot at all. I get the BIOS screen, blank for a bit, then reboot.
I even created a recovery USB from the HTPC to boot from that, but it can't see anything.
So this is where I'm at now. The only option I can see is a complete rebuild - W7 USB iso (Recuva'd), upgrade to W10, reinstall everything.
I'm hoping that someone has a suggestion that is a step or 2 back from that.
I wouldn't mind being able to get this done before Christmas.
Posted 07 December 2015 - 07:31 AM
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Posted 07 December 2015 - 10:41 AM
If it's Windows 10 you actually want to have, GameGuru is correct.
Given the complicated history you've offered, with hardware and software failures along the way, your best bet is to start with a brand spanking new Windows 10 installation and simply copying your data files back once you've got it installed and your user(s) established.
Trying to "reverse thread" the needle at this juncture is almost certain to be no easier, and probably far more complicated, than just biting the bullet and starting over with a "from scratch" installation of Windows 10. You should be able to go this route and be up and running in a matter of hours and have your system back together in a couple of days work, and not full days, either.
Brian AKA Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299
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