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BSOD - STOP 0x00000124 - Uncorrectable Hardware Error


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#1 TheLittlestHobo

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Posted 25 November 2015 - 03:09 AM

Hi,

 

I have been having frequent BSOD's. It happens randomly with no clear indication as to why.

 

I built the PC in August, with the parts being bought online that month this year. The first BSOD appeared early September and I have been having them sometimes 3 times a day, other times I wont have any for 2 days straight. The BSOD happens when I am idle at the desktop with minimal to no applications running. As such I have only ever seen it happen once.

 

The bluescreen says STOP 0x00000124 and Uncorrectable Hardware Error. I have attached a picture of this to the post.

 

I have run BlueScreenView and it says the cause of all but two of these BSOD's appears to be caused by the hal.dll driver. 

 

Specs:

 

Windows 7 x64, full retail version. I have not reinstalled the OS since first installing.

CPU - i5-4690k, not overclocked, never have,

Video Card - MSI GTX 970, not overclocked, never have.

Motherboard - Gigabyte Gaming 7 Z97X

Power Supply - EVGA 750 Watt B2

 

It is a desktop PC.

 

What I have done so far to prevent this issue:

Swapped my Hyper 212x cooler with the stock cooler and run a fan straight at the motherboard to see if it is heat related.

Ran a memory diagnostic check.

Checked my hard disks for errors.

Updated the my drivers to the best of my ability and downloaded the latest chipset from gigabyte's website.

 

None of these strategies has worked. 

 

I don't mind having to replace parts as it is all under warranty, I just want to know what is causing the problem.

 

Any help is much appreciated.

 

Attached Files



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#2 usasma

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Posted 25 November 2015 - 08:55 AM

Systeminfo.txt file isn't complete - as such I can't check your Windows Update status:

Only xxx Windows Update hotfixes installed.  Most systems with SP1 have 300 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

 

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html


MSI Afterburner and Riva Tuner (along with EVGA Precision) is known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

At times the Killer Network Manager may cause BSOD problems:

 

NOTE:Link thanks to blueelvis (15Oct2014): 

NOTE:  See this link first:  http://www.eightforums.com/bsod-crashes-debugging/38306-bsod-while-playing-msi-gt70-dragon-edition-2-a-4.html#post358413 (thanks to kaelaan)  It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).

 

The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's.  Please follow the workaround instructions here:

 

First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it.  Select "Stop"
Right click on it again and this time select "Properties"
In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

Next, open Task Manager (right click on TaskBar and select "Task Manager")
Click on the "More details" dropdown (if present)
Click on the "Startup" tab
Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
Finally, restart the system in order for the changes to take affect.


At times the Killer Network Manager will continue to load.  If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section.  If it is, please try this:

 

It may be that the instructions aren't stopping everything.
In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
"c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE:  killer~1.exe is most likely killernetmanager.exe)
In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

Here's some things to try
1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find)  Be careful as the wrong selection can disable the network card.
2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe)  There will be an error in event viewer, but it'll stop the bugger from loading.
4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

Just FYI - here are the MSI workaround instructions:  http://service.msicomputer.com/msi_user/TechFAQdetail.aspx?formid=3054

Beyond this  I have these 4 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
4.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

 

 

Analysis:
The following is for informational purposes only.
**************************Tue Nov 24 22:41:53.528 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112515-7394-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime:0 days 1:34:44.730
Probably caused by :GenuineIntel
BugCheck 124, {0, fffffa8011f15028, bf800000, 200401}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8011f15028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000200401, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  ubssrv_oc_only
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3491
  BIOS Version                  F8
  BIOS Release Date             09/18/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 

The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only.
**************************Tue Nov 24 22:41:53.528 2015 (UTC - 5:00)**************************
hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
bflwfx64.sys                Wed Feb 13 12:04:08 2013 (511BC788)
e22w7x64.sys                Wed Mar 20 17:35:41 2013 (514A2BAD)
etocdrv.sys                 Tue Apr 16 04:20:56 2013 (516D09E8)
gdrv.sys                    Thu Jul  4 00:27:55 2013 (51D4F9CB)
mvxxmm.sys                  Tue Jul 30 02:51:32 2013 (51F76274)
mvs91xx.sys                 Tue Jul 30 02:52:22 2013 (51F762A6)
AppleCharger.sys            Sun Oct 27 21:59:21 2013 (526DC4F9)
ghflt.sys                   Sun Mar 30 12:39:09 2014 (533848AD)
RTKVHD64.sys                Wed May 28 08:17:12 2014 (5385D3C8)
ccSetx64.sys                Mon Aug 18 15:33:11 2014 (53F254F7)
SRTSPX64.SYS                Tue Aug 26 02:36:42 2014 (53FC2AFA)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
iaStorA.sys                 Fri Dec  5 07:49:22 2014 (5481A9D2)
iaStorF.sys                 Fri Dec  5 07:49:30 2014 (5481A9DA)
SYMEVENT64x86.SYS           Mon Jan 19 17:43:56 2015 (54BD88AC)
iusb3hub.sys                Tue Jan 27 11:27:36 2015 (54C7BC78)
iusb3xhc.sys                Tue Jan 27 11:27:38 2015 (54C7BC7A)
iusb3hcs.sys                Tue Jan 27 11:28:42 2015 (54C7BCBA)
dtlitescsibus.sys           Thu Mar 26 22:05:54 2015 (5514BB02)
IntcDAud.sys                Tue Mar 31 06:56:32 2015 (551A7D60)
Ironx64.SYS                 Mon May  4 19:51:42 2015 (5548060E)
SYMEFASI64.SYS              Thu May  7 05:44:15 2015 (554B33EF)
igdkmd64.sys                Wed Aug  5 00:53:18 2015 (55C196BE)
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
SYMNETS.SYS                 Mon Aug 24 16:15:17 2015 (55DB7B55)
SRTSP64.SYS                 Wed Aug 26 20:27:39 2015 (55DE597B)
NvStreamKms.sys             Fri Sep 18 01:02:39 2015 (55FB9AEF)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
BHDrvx64.sys                Fri Sep 25 21:17:16 2015 (5605F21C)
IDSvia64.sys                Mon Oct 12 22:00:26 2015 (561C65BA)
EX64.SYS                    Tue Oct 13 22:01:49 2015 (561DB78D)
ENG64.SYS                   Tue Oct 13 22:06:35 2015 (561DB8AB)
EraserUtilRebootDrv.sys     Fri Nov  6 21:29:47 2015 (563D621B)
eeCtrl64.sys                Fri Nov  6 21:29:47 2015 (563D621B)
nvlddmkm.sys                Sat Nov 14 00:38:16 2015 (5646C8C8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 24 15:25:32.367 2015 (UTC - 5:00)**************************
ssudbus.sys                 Thu Jan  2 04:51:22 2014 (52C5369A)
ssudmdm.sys                 Thu Jan  2 04:51:26 2014 (52C5369E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 22 15:36:59.046 2015 (UTC - 5:00)**************************
EraserUtilDrv11520.sys      Fri Nov  6 21:29:47 2015 (563D621B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 20 17:13:16.056 2015 (UTC - 5:00)**************************
nvhda64v.sys                Thu Apr 16 15:03:16 2015 (55300774)
NvStreamKms.sys             Fri Sep 18 01:02:24 2015 (55FB9AE0)
nvlddmkm.sys                Thu Nov  5 10:11:59 2015 (563B71BF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 18 02:48:10.892 2015 (UTC - 5:00)**************************
EraserUtilRebootDrv.sys     Wed Jul 15 21:17:05 2015 (55A70611)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 16 21:49:14.592 2015 (UTC - 5:00)**************************
eeCtrl64.sys                Wed Jul 15 21:17:05 2015 (55A70611)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 16 15:23:46.008 2015 (UTC - 5:00)**************************
NvStreamKms.sys             Sat Jul 25 05:22:15 2015 (55B35547)
nvlddmkm.sys                Tue Aug 25 09:34:37 2015 (55DC6EED)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 26 15:24:10.695 2015 (UTC - 5:00)**************************
EX64.SYS                    Sat Nov 15 04:14:03 2014 (5467195B)
ENG64.SYS                   Sat Nov 15 04:15:33 2014 (546719B5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 17 00:26:17.379 2015 (UTC - 5:00)**************************
IDSvia64.sys                Mon Sep  7 21:54:06 2015 (55EE3FBE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 14 03:13:25.555 2015 (UTC - 5:00)**************************
BHDrvx64.sys                Sat Jul 11 00:11:26 2015 (55A0976E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 28 22:10:59.828 2015 (UTC - 5:00)**************************
SYMNETS.SYS                 Fri May  8 18:20:49 2015 (554D36C1)
SRTSP64.SYS                 Sun Jun 14 03:19:20 2015 (557D2AF8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 22 00:24:53.416 2015 (UTC - 5:00)**************************
IDSvia64.sys                Tue Aug 18 22:25:26 2015 (55D3E916)
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=bflwfx64.sys
http://www.carrona.org/drivers/driver.php?id=e22w7x64.sys
http://www.carrona.org/drivers/driver.php?id=etocdrv.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
ghflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=dtlitescsibus.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
SYMEFASI64.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
EraserUtilDrv11520.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys

 


Edited by usasma, 25 November 2015 - 08:56 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 TheLittlestHobo

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Posted 25 November 2015 - 03:46 PM

ok, I did all that, will wait and see if I still get a BSOD. Thanks.



#4 TheLittlestHobo

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Posted 25 November 2015 - 09:20 PM

I forgot to mention, one of the 2 updates i did this morning came out the day after my first crash.



#5 TheLittlestHobo

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Posted 26 November 2015 - 12:13 AM

I just had another crash so the updates/removal of programs didn't work.



#6 usasma

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    Still visually handicapped (avatar is memory developed by my Dad


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Posted 26 November 2015 - 06:48 AM

Please let us know exactly which tests you ran, how long you ran them for, and what the results were.
In general it's not easy to run all the tests that I asked for in just 6 or 7 hours from the time that I posted it.

 

But regardless of that, since you state all tests have passed:

- zip up and upload the contents of C:\Windows\Minidump.  If unable to zip it up, copy it to the desktop and zip it up there.  Then upload it with your next post.

- then start on this procedure:  http://www.carrona.org/strpdown.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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