My neighbor has just called round in tears, saying she and her new Dell Windows 10 notebook have been scammed.
To keep the story short, she dialed a number, gave the scammer control of her computer, but refused to pay the money they asked for. She said her computer looks normal now, and asked me to install her AV software for her.
My bet is the scammers have planted something nasty, and I'm not even game to turn the machine on without consulting you guys on the best approach.
Is there a live CD or USB stick OS out there that I can use to scan the computer for malware without booting to the main OS?