Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Corruption, Windows Update, Misc Problems - Ref by polskamachina


  • Please log in to reply
15 replies to this topic

#1 fjrules

fjrules

  • Members
  • 130 posts
  • OFFLINE
  •  
  • Local time:01:09 AM

Posted 24 November 2015 - 08:38 PM

Hello,

 

polskamachina was able to help me with some of my problems and concerns relating to policies left by past malware.  I still have other problems I'm hoping you can assist me with.  For your reference here is the link to my previous topic http://www.bleepingcomputer.com/forums/t/594336/possible-hack-corruption-permissions-policies/page-3#entry3871809

 

 

Windows Update

 

This is probably my biggest problem.  WU is unreliable, saying there are no updates available when I know there are.  I have to continually run troubleshooters to reset the data store and service registration.  It never stays fixed for long, though.  I've run every troubleshooter I could find but this time, I used the Microsoft Fixit 50202 that allows for an aggressive repair.  I followed that up with the Windows Update Diagnostic.  As of the time I type this, Windows Update appears to be working correctly but if the past is any indicator, soon it will not.  The WU troubleshooter said corruption was not an issue but something is amiss.

 

 

Windows Media Player

 

My WMP is corrupt.  I could run the troubleshooter a million times in a row but it, too, never stays fixed.  The errors I get are scripting registration corrupt, streaming settings corrupt, library needs reset, and WMP setup needs rerun and setup.  WMP operates without any visible problems but for piece of mind if nothing else, I want to see a "no problems found" when running the troubleshooter.

 

 

Corruption

 

SFC /scannow finds corruption that cannot be repaired.

 

 

Permissions

 

I'd like to have you look at the Tweaking.com Windows Repair log for permissions to see if polskamachina's fix actually worked.  That may entail running the repair again with your direction.

 

 

Event Viewer Errors

 

Event ID 7001 I have hundreds (thousands?) of these involving "server service depends on the server SMB driver which failed..." and "computer browser depends on the workstation service..."

Event ID 3036 (mapi content store)

Event ID 1530 (registry file still in use)

 

Network Drivers

 

I cannot update any of the hidden Microsoft network adapters (RAS Async Adapter and the following WAN Miniports: PPTP, PPPOE, Network Monitor, L2TP, IKEv6, and IP).  All of them give me the error "Windows found driver software for your device but encountered an error trying to install it...The system cannot find the file specified") 

 

Hijack This

 

BING and MSN show as defaults in my registry for Internet Explorer despite my changing both to Google.

 

Firefox Startup

 

Reports starting up slower than normal. I only have 6 addons and one extension.

 

 

QUESTION: I am the sole user of my desktop computer.  Does it still make sense to use a password to log in when my computer starts?  Currently I don't have one.

I think I've covered everything.  Let me know what reports you'd like to see given what Thank you in advance for your assistance.  I look forward to hearing from you soon!

 

fjrules



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:09 AM

Posted 25 November 2015 - 10:19 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 fjrules

fjrules
  • Topic Starter

  • Members
  • 130 posts
  • OFFLINE
  •  
  • Local time:01:09 AM

Posted 25 November 2015 - 11:39 AM

Hello and thank you for your fast reply.  Re: last 10 events, it didn't pick up the MAPI and registry file still in use events I mentioned.

 

Speccy says I have file & printing sharing and administrative shares enabled.  That should not be.  I'm going to investigate how to disable those.

 

http://speccy.piriform.com/results/Rfgb2tj27XO8OCMfLmtAFT2

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Joe (administrator) on 25-11-2015 at 11:34:13
Running from "C:\Users\Joe\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: Inspiron 531 Manufacturer: Dell Inc.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/25/2015 11:31:26 AM) (Source: PerfNet) (User: )
Description:

 

Error: (11/25/2015 11:25:26 AM) (Source: PerfNet) (User: )
Description:

 

Error: (11/25/2015 11:23:04 AM) (Source: PerfNet) (User: )
Description:

 

System errors:
=============
Error: (11/25/2015 11:33:25 AM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:33:25 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:33:25 AM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:33:25 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:33:25 AM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:33:25 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:28:25 AM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:28:25 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:28:25 AM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error: %%1058

 

Error: (11/25/2015 11:28:25 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058

 

Microsoft Office Sessions:
=========================
Error: (11/25/2015 11:31:26 AM) (Source: PerfNet)(User: )
Description:

 

Error: (11/25/2015 11:25:26 AM) (Source: PerfNet)(User: )
Description:

 

Error: (11/25/2015 11:23:04 AM) (Source: PerfNet)(User: )
Description:

 

CodeIntegrity Errors:
===================================
  Date: 2015-08-04 10:19:53.248
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-08-04 10:19:53.170
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-08-04 10:19:53.123
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-08-04 10:19:53.061
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-08-04 10:19:47.694
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-08-04 10:19:47.679
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-08-04 10:19:47.679
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-08-04 10:19:47.663
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-07-30 14:30:14.594
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

  Date: 2015-07-30 14:30:14.579
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume1\$Windows.~BT\Updates\Critical\37529801-035b-4080-80e8-446c4887e8be\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

 

=========================== Installed Programs ============================

32 bit Windows Card Reader Driver (HKLM\...\{CE6DEE87-1C87-42ED-A108-7369BFE9076F}) (Version: 1.1.0.0 - TEAC)
7-Zip 15.09 beta (HKLM\...\7-Zip) (Version: 15.09 - Igor Pavlov)
7-Zip 15.12 (HKLM\...\{23170F69-40C1-2701-1512-000001000000}) (Version: 15.12.00.0 - Igor Pavlov)
Adblock Plus for IE (32-bit) (HKLM\...\{E93152F1-E3AE-4B2A-9BAC-F770203F67E5}) (Version: 1.5 - Eyeo GmbH)
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20069 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824161310}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
AMDAway INF (HKLM\...\AMDAway INF) (Version:  - )
Apple Application Support (32-bit) (HKLM\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{9A629DCB-415D-4A50-85B9-5C2E4F8F74A8}) (Version: 9.1.0.6 - Apple Inc.)
Avast Free Antivirus (HKLM\...\Avast) (Version: 11.1.2241 - AVAST Software)
Belkin Desktop PCI Card Driver (HKLM\...\{50D47CE8-9C16-42D1-A8D8-B143B22E232A}) (Version: 1.12.0005 - Belkin)
CCleaner (HKLM\...\CCleaner) (Version: 5.12 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Defraggler (HKLM\...\Defraggler) (Version: 2.19 - Piriform)
Device Remover (HKLM\...\{EFA597E4-73D3-4142-90DB-BE28E5589F99}_is1) (Version: 0.9 - Kerem Gümrükcü)
Firefox Preloader (HKLM\...\Firefox Preloader_is1) (Version: 1.0.366.0 - 6XGate Incorporated)
Free Video Cutter 1.2 (HKLM\...\FreeVideoCutter) (Version:  - Tomatosoft)
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{AB2228C5-EA86-44E1-AFF6-58B9CC260CE3}) (Version: 23.0.504.0 - Hewlett-Packard Co.)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
iTunes (HKLM\...\{8862F11A-A9A0-4899-9F50-B5A79F12F3C2}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 66 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.17 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.66.17 - Oracle Corporation) Hidden
Malwarebytes Anti-Exploit version 1.8.1.1045 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.1045 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Media Cope 4.0 (HKLM\...\Media Cope_is1) (Version:  - Media Cope)
Microsoft Office 2000 SR-1 Premium (HKLM\...\{00000409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation)
Microsoft Office 2003 Primary Interop Assemblies (HKLM\...\{91490409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.6553.0 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Standard Edition 2003 (HKLM\...\{91120409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 RC Redistributable (x86) - 14.0.22816 (HKLM\...\{714692fa-709b-4925-8170-821d51135f42}) (Version: 14.0.22816.0 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-US) (HKLM\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
QuickBooks (HKLM\...\{3167CC62-C775-4E47-92C1-73EBB845751A}) (Version: 23.0.4012.2305 - Intuit Inc.) Hidden
QuickBooks Pro 2013 (HKLM\...\{3C631966-387E-4054-85D9-BBFFABE32BD8}) (Version: 23.0.4012.2305 - Intuit Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7541 - )
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1186 - SUPERAntiSpyware.com)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tweaking.com - Registry Compressor (HKLM\...\Tweaking.com - Registry Compressor) (Version: 1.1.0 - Tweaking.com)
Tweaking.com - Simple System Tweaker (HKLM\...\Tweaking.com - Simple System Tweaker) (Version: 2.2.0 - Tweaking.com)
Tweaking.com - Windows Repair (HKLM\...\Tweaking.com - Windows Repair) (Version: 3.6.1 - Tweaking.com)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Wise Disk Cleaner 8.85 (HKLM\...\Wise Disk Cleaner_is1) (Version: 8.85 - WiseCleaner.com, Inc.)
Wise Registry Cleaner 8.81 (HKLM\...\Wise Registry Cleaner_is1) (Version: 8.81 - WiseCleaner.com, Inc.)

 

========================= Memory info: ===================================

Percentage of memory in use: 61%
Total physical RAM: 3518.49 MB
Available physical RAM: 1339.24 MB
Total Virtual: 4028.8 MB
Available Virtual: 1615.82 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.51 GB) (Free:807.43 GB) NTFS

 

========================= Users: ========================================

User accounts for \\

Administrator            Guest                    Joe                     
UpdatusUser             

 

**** End of log ****


Edited by hamluis, 25 November 2015 - 12:05 PM.


#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:09 AM

Posted 25 November 2015 - 12:36 PM

I would uninstall those two Wise programs...and keep them off the system.

 

I would also run the chkdsk /r command, following that with the sfc /scannow command.

 

Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189

 

Run sfc scannow command prompt, Aura - http://www.bleepingcomputer.com/forums/t/579699/missing-uxthemedll-file/?p=3736491

 

Then...I would manually go to Windows/Microsoft Update and install all critical updates, ignoring all optional updates.

 

Then I would see how the system performs.

 

Louis



#5 fjrules

fjrules
  • Topic Starter

  • Members
  • 130 posts
  • OFFLINE
  •  
  • Local time:01:09 AM

Posted 25 November 2015 - 01:13 PM

From what I've seen about Wise products, they have a good reputation.  If you can provide me links to articles/research that say otherwise, please do so as I don't want to jeopardize my registry or computer operation, in general.

 

I've already run sfc /scannow on multiple occasions, the last time was yesterday.  If you'd like me to post the log, I'll be happy to.  Also, I checked and I do have the uxtheme.dll. 

 

Regarding Windows Update, as I mentioned, as of now it seems to work correctly.  I ran it again this morning and the only update I get is an optional one for Silverlight.  The Speccy you had me run says, however, that I'm not configured for automatic updates yet when I access WU through my control panel, the box for automatic updates is ticked. 

 

I'm not having slow browsing or anything experiencing anything weird.

 

Thanks



#6 dudeage

dudeage

  • Members
  • 175 posts
  • OFFLINE
  •  
  • Local time:12:09 AM

Posted 25 November 2015 - 04:20 PM

It sounds like Windows is corrupted with nagging little problems likely related to your previous malware.  

 

If I were you I'd perform a data backup and reinstall Windows.  That will likely fix all of these problems in one fell swoop.  Especially if it's related to past malware - malware is a tricky thing - sometimes to get rid of it it's as simple as running an anti-malware program scan, sometimes it's more complicated than that.  Sometimes it looks like the issue has been solved but as in your case it could still be causing issues.  

 

Other guys will probably tell you to run a bunch of utilities to do this and that, but IMO rather than tackling 8 problems one at a time your time is better spent blowing things up and starting fresh.  



#7 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:09 AM

Posted 25 November 2015 - 05:00 PM

"Reputations" are often built upon the unwillingness of many persons...to seriously think and research situations that are presented daily...be they good or bad.  Every trip on the Internet is proof of that :).

 

In any case, you should be aware of the following:  Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494 AND Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner .

 

Louis



#8 fjrules

fjrules
  • Topic Starter

  • Members
  • 130 posts
  • OFFLINE
  •  
  • Local time:01:09 AM

Posted 25 November 2015 - 07:17 PM

Louis,

 

Having read BC's position statement and some other stuff online, I'm going to uninstall Wise Registry Cleaner.  I'm going to keep Wise Disk Cleaner.

 

Can I count on your assistance to clean up some of if not all the problems I described? 

 

Thank you.



#9 fjrules

fjrules
  • Topic Starter

  • Members
  • 130 posts
  • OFFLINE
  •  
  • Local time:01:09 AM

Posted 25 November 2015 - 07:23 PM

dudeage, on 25 Nov 2015 - 4:20 PM, said:

It sounds like Windows is corrupted with nagging little problems likely related to your previous malware.  

 

If I were you I'd perform a data backup and reinstall Windows.  That will likely fix all of these problems in one fell swoop.  Especially if it's related to past malware - malware is a tricky thing - sometimes to get rid of it it's as simple as running an anti-malware program scan, sometimes it's more complicated than that.  Sometimes it looks like the issue has been solved but as in your case it could still be causing issues.  

 

Other guys will probably tell you to run a bunch of utilities to do this and that, but IMO rather than tackling 8 problems one at a time your time is better spent blowing things up and starting fresh.  

I think your assessment is accurate, dudeage.

 

Although I don't disagree with your logic, I'm just not willing to do a(nother) Windows reinstall having just done one earlier this year. 



#10 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:09 AM

Posted 26 November 2015 - 11:01 AM

I have already provided...any advice/suggestions that I may have had.  But...others here may have suggestions that you may wish to evaluate/employ.

 

Is this a legal install of Win 7 Ultimate?

 

Louis



#11 fjrules

fjrules
  • Topic Starter

  • Members
  • 130 posts
  • OFFLINE
  •  
  • Local time:01:09 AM

Posted 26 November 2015 - 06:10 PM

I purchased my Windows 7 Ultimate at Staples. I am away from home right now but when I return in a day or so, I'll be happy to give you the license number if you want proof.

As I predicted it would, my WIndows Update failed this morning and I need it fixed. I hope you can provide me directions on how to manually correct it without having to do another sfc /scannow or a reinstall. I'm willing to do an inplace repair but would prefer trying something else first. Tweaking.com repair did not work, either.

#12 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:09 AM

Posted 27 November 2015 - 12:17 PM

My question required a "yes" or "no"...I'm just trying to help you with your problems.  It seems like a reasonable question, based on the number/type of problems reflected in Event Viewer and all the bogus Win 7 Ultimate installs which I have seen here at BC.

 

If I had wanted you to post a license, I would have asked for such...which would be pretty stupid, since that would ensure possible compromise of your license by others via the Internet.

 

Louis



#13 fjrules

fjrules
  • Topic Starter

  • Members
  • 130 posts
  • OFFLINE
  •  
  • Local time:01:09 AM

Posted 01 December 2015 - 02:09 PM

Louis,

 

We don't seem to be vibing.  Whatever I've done to contribute to it, I apologize.

 

I'm still experiencing everything I expressed in my first post.  As I mentioned, I've run sfc /scannow many times and it cannot correct the corruption but I'll run it again for you if you like so you can examine the extent of corruption.  I'm not willing to do a complete reinstall.  An in-place repair is an option although I tried that in the past and the corruption remains.  I've read about a tool called sfcfix.exe which must be customized to the user.  Do you have experience in creating those? 

 

Windows Update

The error messages I get when running the troubleshooter are "service registration missing or corrupt," WU error 90070057, and "problems installing recent updates."  When I re-run WU updates do show up but it never stays fixed for long.  I'm looking for a permanent fix.

 

Speccy

I also have concerns about some of the things I saw in Speccy.  It says "Windows Update: autoupdate not configured" yet I have that option ticked in the WU program.  Perhaps that relates to the problems I've had with WU staying fixed.  I was wondering if you could look at the Security Options section and let me know if there are any potential security gaps I should address.

 

Tweaking.com - Permissions

I noticed there was just a program update so I reran the program.  In the Permissions section, there are still several registry entries that came up "access is denied" and "failed."

 

My computer runs fine but ideally I'd still like as many of these problems corrected as possible.  Any of my issues you have the expertise in and time to handle I'd be appreciative.  If you want to involve other BC experts, please feel free.

 

Thanks.



#14 dudeage

dudeage

  • Members
  • 175 posts
  • OFFLINE
  •  
  • Local time:12:09 AM

Posted 01 December 2015 - 02:22 PM

"Reputations" are often built upon the unwillingness of many persons...to seriously think and research situations that are presented daily...be they good or bad.  Every trip on the Internet is proof of that :).

 

In any case, you should be aware of the following:  Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494 AND Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner .

 

Louis

 

Yeah, better to just throw stuff against the wall and see what sticks by running 50 billion variations on commands or download some menial 3rd party utility which chances are will do nothing and thus accomplish only the wasting of time.  But hey, to each their own.   :flame:


Edited by dudeage, 01 December 2015 - 02:23 PM.


#15 dudeage

dudeage

  • Members
  • 175 posts
  • OFFLINE
  •  
  • Local time:12:09 AM

Posted 01 December 2015 - 02:30 PM

 

dudeage, on 25 Nov 2015 - 4:20 PM, said:

It sounds like Windows is corrupted with nagging little problems likely related to your previous malware.  

 

If I were you I'd perform a data backup and reinstall Windows.  That will likely fix all of these problems in one fell swoop.  Especially if it's related to past malware - malware is a tricky thing - sometimes to get rid of it it's as simple as running an anti-malware program scan, sometimes it's more complicated than that.  Sometimes it looks like the issue has been solved but as in your case it could still be causing issues.  

 

Other guys will probably tell you to run a bunch of utilities to do this and that, but IMO rather than tackling 8 problems one at a time your time is better spent blowing things up and starting fresh.  

I think your assessment is accurate, dudeage.

 

Although I don't disagree with your logic, I'm just not willing to do a(nother) Windows reinstall having just done one earlier this year. 

 

 

Fair enough, however, at this point you may have no choice.  The sfc /scannow command, by definition, searches out bad system files in Windows.  If it finds system files it can't repair, that in itself is a pretty good indication of where the issue lies.  

 

The only other thing I can recommend is to get a new hard drive and swap out with your current, however as I'm sure you're aware you'd have to install Windows fresh on that anyway, but you could use your old HDD as a 2nd hard drive temporarily and easily transfer all the data across.  

 

Is that a better option?  That's up to you.   :grinner:  


Edited by dudeage, 01 December 2015 - 02:30 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users