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Black screen with cursor no safe mode?

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#1 Franco7


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Posted 24 November 2015 - 02:16 PM

Am in abit of trouble here what's happening is I can't get back into Windows am getting black screen with cursor I tried many diff things with no avail and also left it into computer repair shop and they tell me I have a damaged partition and that the only way around it is a fresh reinstall which I don't want, am just wondering is their any other way around to retrieving data with some kind of software I could use? Thanks in advance

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#2 usasma


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Posted 25 November 2015 - 08:19 AM

There are several ways to recover the data off the system:

- use System Restore (if enabled) to revert to a point before the Black Screen happened (may/may not work)

- use System Repair to get back into Windows (may/may not work)

- perform an in-place upgrade/refresh/reset with Keep My Files (depending on which OS you have)

- slave the hard drive to another computer and copy the data to it.

- boot to a "live" OS so that you can copy the data to an attached external device (flash drive/usb hard drive).

- pay someone to copy the data off the hard drive for you.

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#3 Franco7

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Posted 25 November 2015 - 07:54 PM

Thanks very much for your suggestions one being slaving to another pc which was the next thing I had in mind will keep you posted 👍.

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