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Internet extremely slow

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4 replies to this topic

#1 andama


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Posted 23 November 2015 - 07:06 PM

I recently reformatted my pc due to past issues and it seemed to fix everything except when i am using the internet. my computer runs relatively fast but it will take several minutes to load up google.com and sometimes even fail to load it. the internet here is kind of slow to begin with but it works on my phone just fine. i just cant figure this out. if anyone can help me solve this id really appreciate it.

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#2 medab1


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Posted 23 November 2015 - 11:47 PM

Maybe contact your ISP & ask them.

They are usually eager to help customers.

#3 ellbristow


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Posted 25 November 2015 - 03:44 AM

Have you run a proper speed test via speedtest.net or similar? If so, what kind of speeds and ping time are you getting?


Are you connecting to your internet via wireless or via a cable? If you are connecting via WIFI, maybe try connecting a cable to see if it could be signal interference. I inadvertenty kicked my router the other day and moved the antenna and the internet in the next room pretty much died... stupid Spanish concrete walls :(

#4 medab1


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Posted 25 November 2015 - 06:41 PM




#5 dc3


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Posted 27 November 2015 - 08:09 AM

You posted that you reformatted your computer.  Did you use the System Recovery partition to do this?


Windows Repair (All in one)
Please download and install Windows Repair (All in one).
Notice:  This will take a long time to run, please allow for at least an hour for this to complete.  Stopping this can cause damage to the operating system. 
When you open the Windows Repair (All in one) you will see tabs labeled Steps 1. through 5.  Then Repairs and Settings.  2. through 4. are optional.
Step 1.  Do a Proper Power Reset.  This is impotant and not optional.
Step 2.  Clean Your System From Infections (Optional).  This option will run Malwarebytes Antimalware if you choose to.
Step 3.  Check File System (Optional), this will give you the option to see if you need to run chkdsk or the option to run chkdsk.
Step 4.  System File Check (sfc /scannow), (Optional).
Step 5.  Registry Backup & System Restore.  This is not optional.
Click on Backup for the Registry, then click on Create for the System Restore.
Repairs.  Click on Start
You will see an image similar to the one below, click on Start Repairs  
When the Repair has finished you will be asked if you want to restart your computer, click on Yes.
After the computer is restarted you will need to reopen Windows Repair and go to Settings
Settings.  On this page you will see Log Location, in the same section you will find Open Log Folder.  Click on Open Log Folder, this will open the log files, double click on this, then click on _Windows_Repair_Log.  Copy the log and then paste it in your topic.
Tweaks is optional, you can go to these sites and use the tweaks.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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