Began experiencing general system slow downs almost 2 weeks ago, noting Panda A-V was
using a lot of system resources. First tried to stop it, but was unable; returned to a
restore point, but no change. In safe mode ran Malwarebytes: nothing found. Ran Panda
Cloud: nothing found. In real-time A-V programs didn't work, lost network connection. Very
slow to load profile, black screen then very slow to load desktop icons, gadgets, etc. A
'Personalized settings' dialogue box appears against the black field until desktop finally
appears. Received a 'Windows Copy not valid' message, though this was validly purchased
and accepted at previous validation upon install. After multiple attempts and re-burns,
was able to run Kaspersky Rescue Disk and received the warning about the
'Packed.Win32.Krap.hc' trojan and removed it...maybe...
Ran Rkill64: found nothing; ran Combofix: prompted that Win Essentials was running, so
disabled it; showed Panda was running but task manager showed that it wasn't? so ran
Combofix, showed 2 infections and removed them... Ran Panda agian and only found some
Over a week of running scans - Malwawrebytes, Rkill, Trend HouseCalls: nothing found.
Upon startup, a long time before the blue circle at Network Connection on Task bar
disappears, can get to the internet, but that, like all other apps very slow to load, with
Unable to get to 'ADD/REMOVE PROGRAMS' out of Control Panel; unable to get to Network and
Sharing, Network List Service disable and can't turn it on; unable to delete
folders/applications on the external hard drives, unable to install a restore point. Have
found 'password protected' files that I can not delete from what looks like third party
apps [at c: /applets/Youku/ikucmc.exe ]. Also noted "Terendo Tunneling Pseudo-Interface'
listed in Device Manager with a yellow ! and tried to update the driver, but unable to do
so, so disabled it; rebooted and it disappeared. Ran sfc /scannow and shows corrupted
system files that can't be restored.
System is generally responding faster than before, but certain critical functions
(file/folder removal - 1 2TB EHD is full and needs to be emptied, but can't do so) and Add/Remove Programs does not respond etc.
Logs from previous scans are avialable if required...
Home made system almost 4 years running: Windows 7 SP1 on AMD Athlon II x64 640 (3 GHz)
in ASUS M4A87TD mobo, 16 GB ram, with ATI Radeon HD 5770 series graphic card; 1 internal
2TB Samsung HD and 2 2TB EHD: Seagate and WD and 2 optical -DVD - drives, 6 TB total
scanning space with every A-V scan...
And just about exhausted my resources with this effort and ready to reinstall the OS etc.
but uncertain of what has been backed up after many previous attempts, whether the backup
EHD folders are infected or the integrity of the MBR etc, even if I ran Kill Disk or WipeDisk or another such utility...