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Win10 BAD_POOL_HEADER iastor.sys?


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4 replies to this topic

#1 Woozle

Woozle

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Posted 21 November 2015 - 12:43 PM

PC was stable under Win 10 until last major upgrade week ago.

 

Now get above BSOD every few minutes - even when idle.

PC stable in Safe Mode.

Get various different crashes if I try to get into safe mode with networking???

 

Windbg references iastor.sys

 

Disabled indexing.  No change.

 

Update:

Tried to run Verifier but got BSOD IRQL_NOT_LESS_OR_EQUAL.  Used Restore to go back.

Attached Files


Edited by Woozle, 21 November 2015 - 02:17 PM.


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#2 softwaremaniac

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Posted 21 November 2015 - 03:52 PM

Please follow these instructions:

 

You can install the Intel RST Driver on Windows 10 using the following procedure until Intel releases a new RST Driver compatible with the latest Net Framework.

1) Download the latest Windows 8.1 Compatible Intel RST Driver From Here:

Intel Download Center

2) Download the SetupRST.EXE file from the list

3) Using either WinRAR or 7Zip extract the file contents of the EXE. You should now see both x86 and x64 versions removed from the setup file.

4) Right click the appropriate file based on the version of Win10 OS you are running and click "Properties"

5) Navigate to the Compatibility Tab > Compatibility Mode > Run This Program in Compatibility Mode For > Windows 8

6) Finish installing then Restart

7) Type services.msc in the search box and find "Intel Rapid Storage Technology"

8) Change from "Automatic (Delayed)" to Automatic so it loads on Startup

9) Restart the system.

 

 

MarvinBus64.sys Fri Sep 23 23:17:03 2005 (433470CF)
likely a part of Pinnacle Studio's Marvin Bus}http://www.pinnaclesys.com/PublicSite/us/Support/Consumer+Support/?viewDownload=1
http://www.carrona.org/drivers/driver.php?id=MarvinBus64.sys

iaStor.sys Fri Jul 13 01:14:09 2007 (4696B5C1)
Intel Storage drivers}http://downloadcenter.intel.com/Default.aspx XP, Vista and 7: http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22Intel+Rapid+Storage+Technology+%28Intel+RST%29%22
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

wdcsam64.sys Wed Apr 16 10:39:08 2008 (4805BB2C)
Western Digital SCSI Arcitecture Model (SAM) WDM driver [br] 2008 driver version has known BSOD issues in Windows}http://support.wdc.com/product/download.asp or[br]SES driver update: http://wdc.custhelp.com/app/answers/detail/search/1/a_id/5419#
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys

ActiveHealth.sys Sat Jul 26 15:29:37 2008 (488B26C1)

ActiveHealth.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

LVUSBS64.sys Sat Jul 26 17:06:36 2008 (488B3D7C)
Logitech Camera driver}http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys

e1e6232e.sys Fri Jun 5 21:08:41 2009 (4A296D39)
Intel® PRO/1000 PCI Express Network Connection Driver}http://downloadcenter.intel.com/Default.aspx
http://www.carrona.org/drivers/driver.php?id=e1e6232e.sys

ctxusbm.sys Mon Sep 7 20:09:28 2009 (4AA54C58)
Citrix ICA Client USB Monitor Driver}http://www.citrix.com/site/SS/downloads/index.asp
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys

LVPr2M64.sys Wed Oct 7 10:26:50 2009 (4ACC50CA)
Logitech QuickCam Express/Go driver}http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=LVPr2M64.sys

lvpopf64.sys Wed Oct 7 10:27:20 2009 (4ACC50E8)
Logitech POP Suppression Filter}http://www.logitech.com/en-us/support-downloads
http://www.carrona.org/drivers/driver.php?id=lvpopf64.sys

lvrs64.sys Wed Oct 7 10:27:59 2009 (4ACC510F)
Logitech Camera driver}http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

lvuvc64.sys Wed Oct 7 10:28:44 2009 (4ACC513C)
Logitech USB Video Class Driver (WebCam)}http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys

GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes}http://www.gearsoftware.com
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys

hcw89.sys Tue Jul 10 16:53:40 2012 (4FFC41F4)
Hauppauge WinTV-HVR-2200 models 89xxx (Wiltshire)}http://www.hauppauge.com/site/support/support.html
http://www.carrona.org/drivers/driver.php?id=hcw89.sys

npf.sys Fri Mar 1 02:31:24 2013 (513004EC)
NetGroup Packet Filter Driver, part of the WinPcap packet capture library (list of programs that use it: http://www.winpcap.org/misc/links.htm ) [br] [br] Also believed to be associated with Netgear's "NETGEARGenie", related to Netgear's router firmware [br] [br] If Netgear, you will likely find wpcap.dll and packet.dll in \system32}WinPcap - http://www.winpcap.org/contact.htm [br][br] Netgear "tftp2.exe" firmware upgrade instructions - [br] http://kb.netgear.com/app/answers/detail/a_id/19841/~/reinstall-the-firmware-on-a-router-without-the-setup-cd-recovery-tool [br] [br] Netgear firmware related BSOD thread - http://www.techsupportforum.com/forums/f299/bsod-win7-laptop-when-entering-sleep-mode-939698.html
http://www.carrona.org/drivers/driver.php?id=npf.sys

LUsbFilt.Sys Thu May 23 08:09:55 2013 (519DB2B3)
Logitech SetPoint USB Filter}http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys

LMouFilt.Sys Thu May 23 08:09:56 2013 (519DB2B4)
Logitech SetPoint HID Filter Driver}http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys

LHidFilt.Sys Thu May 23 08:10:00 2013 (519DB2B8)
Logitech SetPoint HID Filter Driver}http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys

L8042mou.Sys Thu May 23 08:10:26 2013 (519DB2D2)
Logitech SetPoint PS/2 Mouse Filter driver}http://www.logitech.com/en-gb/support-downloads/downloads?geo=US
http://www.carrona.org/drivers/driver.php?id=L8042mou.Sys

LMouKE.Sys Thu May 23 08:10:29 2013 (519DB2D5)
Logitech SetPoint Mouse Filter driver}http://www.logitech.com/en-gb/support-downloads/downloads?geo=US
http://www.carrona.org/drivers/driver.php?id=LMouKE.Sys

ccSetx64.sys Mon Aug 18 21:33:11 2014 (53F254F7)
Symantec/ Norton Common Client Settings Driver}http://www.norton.com
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys

SRTSPX64.SYS Tue Aug 26 08:36:42 2014 (53FC2AFA)
Symantec Real Time Storage Protection (PEL) x64}http://us.norton.com/index.jsp?s_tnt=18676:1:0
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS

file_tracker.sys Thu Sep 4 14:49:39 2014 (54085FE3)
Acronis File Tracker Minifilter driver}Download - http://www.acronis.com/en-us/ [br] [br] Support - http://www.acronis.com/en-us/support/index.html
http://www.carrona.org/drivers/driver.php?id=file_tracker.sys

fltsrv.sys Tue Nov 11 13:01:53 2014 (5461FAB1)
Acronis Storage Filter Management Driver}Support: http://www.acronis.com/support/[br]Download: http://www.acronis.com/support/?TS=4-0
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys

snapman.sys Wed Nov 12 11:54:05 2014 (54633C4D)
Acronis True Image Snapshot Manager driver also included in Seagate DiscWizard}Support: http://www.acronis.com/support/[br]Download: http://www.acronis.com/support/?TS=4-0
http://www.carrona.org/drivers/driver.php?id=snapman.sys

nvvad64v.sys Thu Nov 20 16:33:54 2014 (546E09E2)
NVIDIA Virtual Audio Driver }http://www.nvidia.com/Download/index.aspx?lang=en-us
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys

HWiNFO64A.SYS Sun Nov 23 17:24:07 2014 (54720A27)
HWiNFO32 Kernel Driver}http://www.hwinfo.com/download32.html
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS

SYMEVENT64x86.SYS Mon Jan 19 23:43:56 2015 (54BD88AC)
Norton Internet Security}http://us.norton.com/index.jsp?s_tnt=18676:1:0
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS

nvhda64v.sys Thu Apr 16 21:03:16 2015 (55300774)
nVidia HDMI Audio Device (nForce chipset driver)}http://www.nvidia.com/Download/index.aspx
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys

Ironx64.SYS Tue May 5 01:51:42 2015 (5548060E)
Symantec/ Norton NIS/ N360 driver}http://us.norton.com/
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS

SYMEFASI64.SYS Thu May 7 11:44:15 2015 (554B33EF)

SYMEFASI64.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

RtsUer.sys Wed May 27 08:11:14 2015 (55656002)

RtsUer.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Smb_driver_Intel.sys Mon Jul 6 13:13:16 2015 (559A62CC)
Synaptics SMBus Driver}OEM or http://www.synaptics.com/resources/drivers/
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys

tib.sys Fri Jul 17 10:27:03 2015 (55A8BC57)
Acronis TIB manager}http://www.acronis.com/support/
http://www.carrona.org/drivers/driver.php?id=tib.sys

SYMNETS.SYS Mon Aug 24 22:15:17 2015 (55DB7B55)
Symantec/ Norton NIS/ N360 Network Security driver}http://us.norton.com/
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS

SRTSP64.SYS Thu Aug 27 02:27:39 2015 (55DE597B)
Symantec Real Time Storage Protection}http://us.norton.com/index.jsp?s_tnt=18676:1:0
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS

BHDrvx64.sys Sat Sep 26 03:17:16 2015 (5605F21C)
Symantec Heuristics Driver}http://www.symantec.com/support/index.jsp
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys

nvlddmkm.sys Sat Oct 3 04:08:52 2015 (560F38B4)
nVidia Video drivers}http://www.nvidia.com/Download/index.aspx[br]Get from OEM for laptops
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

RTKVHD64.sys Mon Oct 5 14:51:25 2015 (5612724D)
Realtek High Definition Audio Function Driver}http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

IDSvia64.sys Tue Oct 13 04:00:26 2015 (561C65BA)
Norton Internet Security}http://us.norton.com/index.jsp?s_tnt=18676:1:0
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys

EX64.SYS Wed Oct 14 04:01:49 2015 (561DB78D)
Norton Anti-Virus}http://us.norton.com/index.jsp?s_tnt=18676:1:0
http://www.carrona.org/drivers/driver.php?id=EX64.SYS

ENG64.SYS Wed Oct 14 04:06:35 2015 (561DB8AB)
Norton Anti-Virus}http://us.norton.com/index.jsp?s_tnt=18676:1:0
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS

intelppm.sys Fri Oct 30 03:09:51 2015 (5632D16F)
Intel Processor driver}http://downloadcenter.intel.com/Default.aspx also at
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

eeCtrl64.sys Sat Nov 7 03:29:47 2015 (563D621B)
Symantec Eraser Control driver}http://us.norton.com/index.jsp?s_tnt=18676:1:0
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys

EraserUtilRebootDrv.sys Sat Nov 7 03:29:47 2015 (563D621B)
Symantec /Norton}http://www.symantec.com/support/index.jsp
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys

 

Code:

Debug session time: Sat Nov 21 16:04:48.907 2015 (UTC + 1:00)

Loading Dump File [D:\SysnativeBSODApps\112115-66515-01.dmp]

Built by: 10586.11.amd64fre.th2_release.151112-1900

System Uptime: 0 days 0:09:19.720

*** WARNING: Unable to verify timestamp for iaStor.sys

*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys

Probably caused by : iaStor.sys ( iaStor+47b65 )

BugCheck 19, {20, ffffe0003d74e170, ffffe0003d74e270, c100017}

BugCheck Info: BAD_POOL_HEADER (19)

Bugcheck code 00000019

Arguments:

Arg1: 0000000000000020, a pool block header size is corrupt.

Arg2: ffffe0003d74e170, The pool entry we were looking for within the page.

Arg3: ffffe0003d74e270, The next pool entry.

Arg4: 000000000c100017, (reserved)

BUGCHECK_STR: 0x19_20

PROCESS_NAME: ETD_SMARTCmd.e

FAILURE_BUCKET_ID: 0x19_20_iaStor!Unknown_Function

MaxSpeed: 2500

CurrentSpeed: 2500

BiosVersion = 5.21

BiosReleaseDate = 12/17/2008

SystemManufacturer = HP-Pavilion

BaseBoardManufacturer = PEGATRON CORPORATION

SystemProductName = KT608AV-ABA d5000t

BaseBoardProduct = Burbank

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Sat Nov 21 12:29:22.737 2015 (UTC + 1:00)

Loading Dump File [D:\SysnativeBSODApps\112115-65343-01.dmp]

Built by: 10586.11.amd64fre.th2_release.151112-1900

System Uptime: 0 days 0:08:38.547

*** WARNING: Unable to verify timestamp for iaStor.sys

*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys

Probably caused by : iaStor.sys ( iaStor+47b65 )

BugCheck 19, {20, ffffe000683fcab0, ffffe000683fcbb0, c100010}

BugCheck Info: BAD_POOL_HEADER (19)

Bugcheck code 00000019

Arguments:

Arg1: 0000000000000020, a pool block header size is corrupt.

Arg2: ffffe000683fcab0, The pool entry we were looking for within the page.

Arg3: ffffe000683fcbb0, The next pool entry.

Arg4: 000000000c100010, (reserved)

BUGCHECK_STR: 0x19_20

PROCESS_NAME: ETD_SMARTCmd.e

FAILURE_BUCKET_ID: 0x19_20_iaStor!Unknown_Function

MaxSpeed: 2500

CurrentSpeed: 2500

BiosVersion = 5.21

BiosReleaseDate = 12/17/2008

SystemManufacturer = HP-Pavilion

BaseBoardManufacturer = PEGATRON CORPORATION

SystemProductName = KT608AV-ABA d5000t

BaseBoardProduct = Burbank

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Sat Nov 21 10:24:57.658 2015 (UTC + 1:00)

Loading Dump File [D:\SysnativeBSODApps\112115-65718-01.dmp]

Built by: 10586.11.amd64fre.th2_release.151112-1900

System Uptime: 0 days 0:08:29.469

*** WARNING: Unable to verify timestamp for iaStor.sys

*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys

Probably caused by : iaStor.sys ( iaStor+47b65 )

BugCheck 19, {20, ffffe0014b91d060, ffffe0014b91d160, c100006}

BugCheck Info: BAD_POOL_HEADER (19)

Bugcheck code 00000019

Arguments:

Arg1: 0000000000000020, a pool block header size is corrupt.

Arg2: ffffe0014b91d060, The pool entry we were looking for within the page.

Arg3: ffffe0014b91d160, The next pool entry.

Arg4: 000000000c100006, (reserved)

BUGCHECK_STR: 0x19_20

PROCESS_NAME: ETD_SMARTCmd.e

FAILURE_BUCKET_ID: 0x19_20_iaStor!Unknown_Function

MaxSpeed: 2500

CurrentSpeed: 2500

BiosVersion = 5.21

BiosReleaseDate = 12/17/2008

SystemManufacturer = HP-Pavilion

BaseBoardManufacturer = PEGATRON CORPORATION

SystemProductName = KT608AV-ABA d5000t

BaseBoardProduct = Burbank

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Sat Nov 21 09:34:22.510 2015 (UTC + 1:00)

Loading Dump File [D:\SysnativeBSODApps\112115-65968-01.dmp]

Built by: 10586.11.amd64fre.th2_release.151112-1900

System Uptime: 0 days 0:08:42.324

*** WARNING: Unable to verify timestamp for iaStor.sys

*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys

Probably caused by : iaStor.sys ( iaStor+47b65 )

BugCheck 19, {20, ffffe0000b4ec000, ffffe0000b4ec100, c100000}

BugCheck Info: BAD_POOL_HEADER (19)

Bugcheck code 00000019

Arguments:

Arg1: 0000000000000020, a pool block header size is corrupt.

Arg2: ffffe0000b4ec000, The pool entry we were looking for within the page.

Arg3: ffffe0000b4ec100, The next pool entry.

Arg4: 000000000c100000, (reserved)

BUGCHECK_STR: 0x19_20

PROCESS_NAME: ETD_SMARTCmd.e

FAILURE_BUCKET_ID: 0x19_20_iaStor!Unknown_Function

MaxSpeed: 2500

CurrentSpeed: 2500

BiosVersion = 5.21

BiosReleaseDate = 12/17/2008

SystemManufacturer = HP-Pavilion

BaseBoardManufacturer = PEGATRON CORPORATION

SystemProductName = KT608AV-ABA d5000t

BaseBoardProduct = Burbank

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Sat Nov 21 09:23:51.940 2015 (UTC + 1:00)

Loading Dump File [D:\SysnativeBSODApps\112115-66859-01.dmp]

Built by: 10586.11.amd64fre.th2_release.151112-1900

System Uptime: 0 days 0:09:07.751

*** WARNING: Unable to verify timestamp for iaStor.sys

*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys

Probably caused by : iaStor.sys ( iaStor+47b65 )

BugCheck 19, {20, ffffe00042dbd4b0, ffffe00042dbd5b0, c100005}

BugCheck Info: BAD_POOL_HEADER (19)

Bugcheck code 00000019

Arguments:

Arg1: 0000000000000020, a pool block header size is corrupt.

Arg2: ffffe00042dbd4b0, The pool entry we were looking for within the page.

Arg3: ffffe00042dbd5b0, The next pool entry.

Arg4: 000000000c100005, (reserved)

BUGCHECK_STR: 0x19_20

PROCESS_NAME: ETD_SMARTCmd.e

FAILURE_BUCKET_ID: 0x19_20_iaStor!Unknown_Function

MaxSpeed: 2500

CurrentSpeed: 2500

BiosVersion = 5.21

BiosReleaseDate = 12/17/2008

SystemManufacturer = HP-Pavilion

BaseBoardManufacturer = PEGATRON CORPORATION

SystemProductName = KT608AV-ABA d5000t

BaseBoardProduct = Burbank

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``





--- E O J --- 2015 Nov 21 21:46:44 PM _88-dbug Copyright 2012 Sysnative Forums
--- E O J --- 2015 Nov 21 21:46:44 PM _88-dbug Copyright 2012 Sysnative Forums
--- E O J --- 2015 Nov 21 21:46:44 PM _88-dbug Copyright 2012 Sysnative Forums

 



#3 Woozle

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Posted 22 November 2015 - 12:52 PM

Thank you for trying to help.  Unfortunately, that resulted in INACCESSIBLE_BOOT_DEVICE (I think that was it).  After a few cycles of that upon each restart, it attempted "automatic repair" and said it was going to repair disk files.  After that, it presented a blue repair screen and when I selected Advanced Options, one option was to go back to previous build. It hung on "Restarting" but I forced shut down and then restarted and then build roll back completed.  Upgrade is now deferred and I THINK PC is stable.  So, in a way, you at least got me back to a stable PC - for now anyway.  Maybe Intel will have better drivers before I next have a problem.


Edited by Woozle, 22 November 2015 - 01:54 PM.


#4 softwaremaniac

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Posted 23 November 2015 - 08:19 PM

Monitor your PC for a while and let me know if you experience any more crashes.



#5 Woozle

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Posted 25 November 2015 - 04:31 PM

Thanks.  It's been rock solid since I rolled back the mid-November Windows 10 upgrade.  Apparently the new upgrade doesn't like 7 year old Intel RAID controllers and the Win 8.1 drivers didn't play well either.  Thanks for your assistance and follow-up.






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