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Encryption Key?


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6 replies to this topic

#1 itsreallycheryl

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Posted 21 November 2015 - 10:01 AM

New Dell PC, a couple of weeks old...

I just started getting a message pop up on my pc telling me to back up my file encryption key. I have no idea why this is happening or what it means. I don't think I've made any changes. hmmm....   :unsure:

Here is my Speccy report: http://speccy.piriform.com/results/qUnB727oOjGtPwtzB514XWn

 

I have not seen it pop up so far this morning, but it did it for two days... just concerned that I might be missing something important. I have never encrypted anything before and don't see a need to now. Would rather not make things more complicated. Thank you for any advice/help offered.

 

 

Cheryl



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#2 mikey11

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Posted 21 November 2015 - 10:12 AM

take it back if its only two weeks old



#3 dc3

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Posted 21 November 2015 - 10:32 AM

Disregard what mickey11 has suggested.  This is not indicative of a problem severe enough to warrant returning the computer.

 

Does the message you receive look like the image below?

 

backup_zpsst0h7avo.png


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 itsreallycheryl

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Posted 21 November 2015 - 10:38 AM

Hi dc3, Yes, that is the message.

 

Cheryl



#5 dc3

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Posted 21 November 2015 - 11:03 AM

The next time it appears click on Back up now.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 itsreallycheryl

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Posted 21 November 2015 - 12:18 PM

Thank you dc3 :) I was not sure what to do, as I never set it in the first place. I assume there will be simple steps for me to follow after I do so... hopefully. Loving my new pc!

 

Cheryl



#7 dc3

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Posted 21 November 2015 - 12:24 PM

Hi Cheryl.  All you should need to do is to click on the "Back up now" option.

 

Congrats on getting the new computer.  I hope you have years of trouble free use. 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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