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WD Wireless can't delete or add files


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#1 bigdog1100

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Posted 20 November 2015 - 08:30 PM

Hello. I have WD My Passport Wireless.

 

When I use USB 3 to connect it to PC, I cannot add or delte files. I can only read files. Please advise how can I resolve this issue, especially if I want to move files to it.

 

Thank you.

 


Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


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#2 Torvald

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Posted 24 November 2015 - 01:18 PM

According to the manufacturer's device specifications, you should be able to connect this external hard drive to your computer either directly to a USB 3.0 port or via a wireless connection.

 

1.  Have you tried using a different USB 3.0 port?

2.  Have you tried connecting via the wireless method?

3.  Are you using one of the supported versions of Windows (Vista, 7, or 8)?  (It's unclear if Win 8.1 or 10 are supported)

4.  Have you tried the following steps to move or copy files:  http://support.wdc.com/KnowledgeBase/answer.aspx?ID=1198


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#3 bigdog1100

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Posted 26 November 2015 - 02:28 PM

1.  Have you tried using a different USB 3.0 port? Yes

2.  Have you tried connecting via the wireless method? Yes via iPad and Samsung Galaxy S5, and it worked, and I could read/write.

3.  Are you using one of the supported versions of Windows (Vista, 7, or 8)?  (It's unclear if Win 8.1 or 10 are supported) 7 Ultimate N

4.  Have you tried the following steps to move or copy files:  http://support.wdc.com/KnowledgeBase/answer.aspx?ID=1198

Link returns the error.

 

Looks like this is permission problem. I tried setting the drive as shared with full access for all, and it didn't work. I'll keep digging.

 

Add: Please take a look at this. How do I make it read/write? http://justpaste.it/p9fo

 

 

Thank you.


Edited by bigdog1100, 26 November 2015 - 02:41 PM.

Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


#4 bigdog1100

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Posted 26 November 2015 - 03:02 PM

Found it. Windows was offering to find errors after supposed improper dismount. I was declining. This time I accepted and it did the trick.


Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 





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