Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Windows 7 - random BSODs increasing in frequency and very bizarre behavior

  • Please log in to reply
1 reply to this topic

#1 Username1One


  • Members
  • 1 posts
  • Local time:07:00 AM

Posted 20 November 2015 - 08:05 PM

Hi all,


My computer has functioned very well for the past several years, with no malware or major issues. The occasional BSOD, however these were generally rare and never seemed to affect my computer otherwise.


However, recently, BSODs have been occurring more and more frequently, and I am witnessing some very strange behavior from my computer. I've attempted much in order to fix it to no avail.


The BSODs pop-up very quick and disappear immediately, so I have not yet gotten a chance to take a picture or see what it says.


They started occurring about a week or two ago. After becoming suspicious, I downloaded Malwarebytes Anti-Malware and did a full system scan, with no issues detected. I thought maybe it was something I installed and activated System Restore. After waiting for several minutes, my computer restarted and reported that the System Restore failed, saying something to the effect of "Could not access a certain file" (I don't remember the exact message).


Then this weekend, things really got worse. After using my computer for a while, it began to freeze. First the program I was using, then everything. A BSOD popped-up, and I restarted the system. After waiting a few minutes for the system to restart, a launched a program and another BSOD popped-up.


In another incident (I believe a few days later), another BSOD. I restarted and then I could not interact with or open anything. I couldn't click on any of the icons on my taskbar or desktop, even the Windows button and the time/date button at the end of the taskbar. I pressed CTRL+SHIFT+ESC with no results. Then CTRL+ALT+DEL and received an error message stating that the CTRL+ALT+DEL menu could not be opened. Hit the power button on my computer and the screen came up telling me I have programs still open. I was able to click on the "Shut down anyway" (or whatever the button says) and another error window popped-up. This one's title included "Microsoft .NET Framework" if I remember correctly. The dialog box where the error would usually be was replaced with a large red X, along with each of the buttons at the bottom of the window. I force shut down and restarted again. Attempted another System Restore following these events with the same results as last time (System Restore failed).


Today was the last straw. After 30 minutes of using the computer without issue, another BSOD. I apologize for the long post, just very frustrated and don't know what to do anymore. Thank you to everyone who responds. I've attached my PC information below along with the required files. If any more info is needed, let me know.


· OS - Windows 7 Home Premium
· x64
· Original OS - Same as above
· OEM - purchased computer with system already installed. I did not purchase operating system separately.
· Age of system (hardware) - Not entirely sure. I believe I've had it since September 2012, however operating system was installed as early as 2009 or 2010.
· Age of OS installation - have you re-installed the OS? No re-installation (I don't know where OS disc is or if I even have it). See above for age.

· CPU - Intel Core i5-2320 @ 3.00GHz
· Video Card - NVIDIA GeForce GT 545
· MotherBoard - (if NOT a laptop) - Alienware 08PG26 A00 (Chipset - Intel Sandy Bridge Rev. 09)
· Power Supply - Not sure. If anyone absolutely needs this I can open my PC and let you know.

· System Manufacturer - Alienware
· Exact model number (if laptop, check label on bottom) - Alienware Andromeda R5 (Alienware X51)

· Laptop or Desktop? - Desktop


Attached File  SysnativeFileCollectionApp.zip   2.55MB   5 downloads

Attached File  perfmon.zip   45.48KB   1 downloads

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:08:00 AM

Posted 24 November 2015 - 06:47 AM

Sorry for the delay in responding, I've been very busy at home and at work over the last few days.


Your UEFI/BIOS (version A01) dates from 2011.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Your wireless device is disabled.  Did you do this deliberately?  If so, why?

Please enable the device and update it's drivers.  Feel free (after updating the drivers) to disable the device again (if so desired).


2 out of the 4 memory dumps that I ran (the most recent one's) point to I/O errors - most often these are hardware errors (but can be software)

The other 2 are access denied errors - which could be hardware or software

I'd start by running these free diagnostics:  http://www.carrona.org/hwdiag.html

(start with the hard drive tests)


Interestingly, one thing that might be affecting this is the MSI ODD monitor (as it's associated with an I/O device)

It uses a driver that's known to cause BSOD's in some Windows systems (NTIOLib_x64.sys)

Please uninstall this program immediately.


There's mention of your Juniper software.
As I suspect this has to do with banking, I'd strongly suggest uninstalling it - and then installing a freshly downloaded copy of the latest version that's compatible with your OS.


Uninstall LogMeIn - it's drivers date from 2007/8/9.


If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html



The following is for informational purposes only.
**************************Fri Nov 20 16:36:21.515 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112015-23961-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime:0 days 0:24:28.358
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 7A, {fffff6fc400097f0, ffffffffc0000185, 1143a7860, fffff880012feaec}
Arg1: fffff6fc400097f0, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 00000001143a7860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff880012feaec, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
PROCESS_NAME:  CompatTelRunne
**************************Sat Nov 14 20:12:46.996 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111415-29094-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime:0 days 0:07:11.839
Probably caused by :wininit.exe
BugCheck F4, {3, fffffa8009983b10, fffffa8009983df0, fffff80003d836d0}
Arg1: 0000000000000003, Process
Arg2: fffffa8009983b10, Terminating object
Arg3: fffffa8009983df0, Process image file name
Arg4: fffff80003d836d0, Explanatory message (ascii)
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_c0000005
FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe
**************************Thu Oct 29 14:28:52.906 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102915-20170-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19018.amd64fre.win7sp1_gdr.150928-1507
System Uptime:0 days 0:17:16.139
Probably caused by :wininit.exe
BugCheck F4, {3, fffffa8009402b10, fffffa8009402df0, fffff80003d7cf80}
Arg1: 0000000000000003, Process
Arg2: fffffa8009402b10, Terminating object
Arg3: fffffa8009402df0, Process image file name
Arg4: fffff80003d7cf80, Explanatory message (ascii)
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_c0000005
FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe
**************************Thu Oct  8 21:17:50.095 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100815-19406-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18939.amd64fre.win7sp1_gdr.150722-0600
System Uptime:0 days 0:05:25.312
Probably caused by :csrss.exe
BugCheck F4, {3, fffffa80091f6b10, fffffa80091f6df0, fffff80003dc3e70}
Arg1: 0000000000000003, Process
Arg2: fffffa80091f6b10, Terminating object
Arg3: fffffa80091f6df0, Process image file name
Arg4: fffff80003dc3e70, Explanatory message (ascii)

3rd Party Drivers:
The following is for information purposes only.
**************************Fri Nov 20 16:36:21.515 2015 (UTC - 5:00)**************************
lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)
RaInfo.sys                  Fri Jan  4 13:57:14 2008 (477E818A)
LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)
hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
PxHlpa64.sys                Tue Oct 20 14:08:42 2009 (4ADDFCAA)
NTIOLib_X64.sys             Sun Jan 17 21:31:59 2010 (4B53C81F)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
evolve.sys                  Sat Aug  7 00:47:00 2010 (4C5CE544)
IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
rikvm_9EC60124.sys          Wed Mar 16 04:30:49 2011 (4D807539)
Rt64win7.sys                Fri Jun 10 02:33:15 2011 (4DF1BAAB)
nvhda64v.sys                Thu Jul  7 12:21:14 2011 (4E15DCFA)
igdkmd64.sys                Tue Jul 26 19:22:40 2011 (4E2F4C40)
rusb3hub.sys                Wed Sep 14 21:14:58 2011 (4E715192)
rusb3xhc.sys                Wed Sep 14 21:15:00 2011 (4E715194)
nvlddmkm.sys                Thu Oct 20 05:35:50 2011 (4E9FEB76)
nvpciflt.sys                Thu Oct 20 05:36:43 2011 (4E9FEBAB)
RTKVHD64.sys                Wed Nov  2 07:35:46 2011 (4EB12B12)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
DDDriver64Dcsa.sys          Wed May 28 15:58:54 2014 (53863FFE)
NEOFLTR_804_31475.SYS       Sat Jun  7 06:09:48 2014 (5392E4EC)
mwac.sys                    Tue Jun 17 22:06:34 2014 (53A0F42A)
CMUSBDAC.sys                Thu Aug 21 02:58:39 2014 (53F5989F)
MpFilter.sys                Thu Feb 26 19:21:20 2015 (54EFB880)
DellProf.sys                Wed May 13 10:17:19 2015 (55535CEF)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
**************************Sat Nov 14 20:12:46.996 2015 (UTC - 5:00)**************************
BrUsbSIb.sys                Mon Nov  2 22:06:35 2009 (4AEF9E3B)
BrSerIb.sys                 Tue Jul 31 07:54:47 2012 (5017C787)
NEOFLTR_804_31475.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users