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error reading boot configuration data


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#1 drbobj

drbobj

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Posted 20 November 2015 - 12:54 PM

Have a HP compaq 6300 pro running windows 7 pro. today computer would not boot,

 

black screen came up it asks me to insert installation disc

 

scrolling down it lists the following

 

file \boot\BCD

 

Status: 0xc000000f

 

info: an error occurred while attempting to read the boot configuration data.

 

 

 

unfortunately since windows came preinstalled there was no installation disc

 

when I went to the windows support site to download one https://www.microsoft.com/en-us/software-download/home

it said since it was preinstalled to contact manufacturer.

 

my support/ waranty with HP for this computer has ended

 

Thanks in advance for any assistance in this matter

 

Bob J

 



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#2 JohnC_21

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Posted 20 November 2015 - 01:08 PM

If you have access to another Windows 7 computer create a System Repair Disk. Boot it and do a Startup Repair. It may take up to three attempts to fully do the repair. If you have 64bit then you would need to find a Windows 7 64bit computer.

 

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#3 drbobj

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Posted 20 November 2015 - 01:28 PM

JohnC

Thanks for the reply, I was just on chat with HP they are landmailing me the inst discs, At this time my other computers are windows 8 or 10,






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