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Farbar Recovery Scan Tool Not Running


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#1 Jprocks

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Posted 20 November 2015 - 12:47 PM

Good day everyone,
 
I am quite new here so just finding my way. I am trying to help my father in law recover from the searchinterneat-a-akamaihd-net browser hijacking malware. I have downloaded and been able to perform a back up of his system. His system is a hybrid PC Windows 10 upgraded from 7. It is a 32 bit system running on a 64 bit processor. My issue is now that I have been able to download FARBAR but it refuses to run on his PC. I have tried both versions 32&64 but no joy. Has anybody please got any suggestions?
 
Also please note I do not live with my father in law as he lives some 5 miles away but I am not there every day so if it appears I have lost interest rest assured I have not just finding the time to get there to follow your advice here. Put into that as well he is not on unlimited broadband and runs his broadband off a satellite provider.
 
Many thanks in advance JP

Edit: Moved topic from Windows 10 to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 20 November 2015 - 05:16 PM

A new version of FRST has just been released which should rectify the problem you and others have reported.

Farbar Recovery Scan Tool (FRST) download page
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#3 Jprocks

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Posted 21 November 2015 - 04:20 AM

Thank you Bleepin' Janitor.



#4 quietman7

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Posted 21 November 2015 - 05:39 AM

You're welcome.
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