Recently my HP laptop decided to give up on online activity. It is running 8.1 with AVG antivirus and I recently added Office 2013. After the loading of Office it still went online for awhile according to my wife, but then froze up and not again since then.
I have re-booted the unit, the modem, the router all together and each piece separate. The HP scan said it was possibly the firewall, which in fact was true. when I turned off the firewall it went on line but it won't with the firewall on. Firewall is controlled by AVG. I don't want to run without firewall protection. Any thoughts?
By the way, three other units in the same house all work fine on same connection.