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#1 BILLMAEL

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Posted 19 November 2015 - 03:11 PM

Hi Bleepers -

 

New poster so bear with me - I have an issue whenever I use an MS product

such a Word 2013 and go to "save as" or "open" a file I get the file dialog box

but it only has the little icons and not test - for example there are the little file folder

symbols and the little red symbol for a PDF but not text describing the file name or

location and such - HELP???

 

Bill - Colorado



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#2 hamluis

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Posted 19 November 2015 - 03:13 PM

IF you have MS Office installed...I suggest uninstalling it/reinstalling it, then updating for all critical updates and SPs.

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

Louis


Edited by hamluis, 19 November 2015 - 03:14 PM.


#3 BILLMAEL

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Posted 19 November 2015 - 03:18 PM

Thanks so much Louis! -

 

I'll get right on it --

 

 

BIll

 

Opps - when I opened "Minitoolbox" to run - guess what - I get black

dialog boxes - no text just boxes with what appears to be "check mark"

selections up and down -- I'm working on grabbing a screen shot and will 

post ASAP -


Edited by BILLMAEL, 19 November 2015 - 03:28 PM.


#4 hamluis

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Posted 19 November 2015 - 08:23 PM

Please...do not post anything that is not requested.

 

Louis






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