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new windows 10 stuck in updates 2 days


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#1 Tierra93

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Posted 19 November 2015 - 12:37 PM

I just got my computer back yesterday after windows 10 was installed on it.

 

It's been stuck updating since yesterday.  It's been on for hours and not moved towards finishing the update and looks the same today as yesterday.  Please see attachment.

 

Any ideas on how to fix this?

 

Thank you.

Attached Files


Edited by Tierra93, 19 November 2015 - 12:38 PM.


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#2 britechguy

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Posted 19 November 2015 - 12:52 PM

Given the nature of the updates I'd simply restart the computer and see if that resolves it.

 

If you have Fast Boot enabled, I'd suggest you do a full shutdown instead.  This can be achieved in a number of ways, but the one I recall at the moment is opening a command prompt window (elevated to administrator) and entering "shutdown /s /f" without the quotes as the command.  This will force a full shutdown not a hybrid shutdown.

 

I've had the occasional update "get stuck" and restarting the machine, and the update process with it, generally resolves the issue.  If there was a problem related to information retained in the hiberfile.sys file used as part of the default hybrid shutdown, forcing the full shutdown will resolve that on the next system start.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#3 Tierra93

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Posted 19 November 2015 - 04:24 PM

Thank you britechguy.

 

It's updating correctly now.

 

#4 britechguy

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Posted 19 November 2015 - 04:45 PM

You're quite welcome.   Thank you for taking the time to do a screen capture and post it with your original question.  Little bits like that, particularly being able to see the updates in question, make it much easier to answer a question like yours.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 





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