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Computer crashes with no BSOD


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#1 Codykearns

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Posted 18 November 2015 - 10:39 PM

I have been getting random restarts while playing Fallout 4. I never get restarts when playing MGSV. The event viewer reads 

- System
    - Provider
      [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
      EventID 41       Version 2       Level 1       Task 63       Opcode 0       Keywords 0x8000000000000002     - TimeCreated
      [ SystemTime] 2015-11-19T02:33:45.340420600Z
      EventRecordID 196262       Correlation     - Execution
      [ ProcessID] 4       [ ThreadID] 8
      Channel System       Computer CloudNine     - Security
      [ UserID] S-1-5-18
- EventData
    BugcheckCode 0     BugcheckParameter1 0x0     BugcheckParameter2 0x0     BugcheckParameter3 0x0     BugcheckParameter4 0x0     SleepInProgress false     PowerButtonTimestamp 0

 

 

My PC specs are: 

 

CPU: AMD FX 8320

GPU: GeForce GTX 760 NVIDIA (4GB version)

MOBO: Biostar TA970

MEM: 2x Kingston DDR3 4096MB

PSU: Corsair 500watts bronze

HD: 1TB seagate or WD i cant remember

 

Any information would be a great help! 

 

I do not have any spare parts laying around so I cannot swap and test as of now.

 



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#2 dc3

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Posted 20 November 2015 - 09:21 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 dudeage

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Posted 20 November 2015 - 10:57 AM

Does it only happen while playing Fallout 4?  Or does it occur in other programs as well?  






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