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New SSD won't boot during Windows installation


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#1 ccg1117777

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Posted 17 November 2015 - 11:09 PM

Windows 8.1 Pro

MB = Biostar TA970

SSD drive trying to install Windows on = SanDiskUltra II 480GB

 

Hey, everyone. I am trying to upgrade my Custom System to make the SSD I just bought a the Boot drive using the same installation media for my legit activated copy of Windows I am using my HDD right now. I built this machine and installed Windows on it about 10 months ago. I can get the installation going on either USB flash drive or disk, but every time it tells me it needs to reboot to continue and it does not boot, It just restarts says to insert a bootable device every time. I have been researching this topic and trying to make it work for the last 3 days and I am at my whits end. Let me get out of the way some of the things I have done or not yet tried to speed up the dialogue:

 

-Updated SSD Firmware through SanDisk Software

-Updated BiOS Firmware
-Unplugged Every drive but the install SSD while installing Windows

-Plugged SSD into the lowest numerical SATA Port #1

- Put BiOS in AHCI mode like I was supposed to

- Checked to see if "Safe Boot" was enabled: System doesn't have this feature

- Ran installation as UEFI device. 

- Cleaned Disk and converted to GPT using "diskpart"

- Allowed Windows to create it's own partitions and format them.

- Used diskpart to create my own partitions and formatted, labeled, and assigned them using a guide.

 

diskpart

 

list disk

select disk 1

clean

convert gt

 

create partition efi size=350

format quick fs=fat32 label="System"

assign letter="S"

 

create partition msr size=128

 

create partition primary

format quick fs=ntfs label="Windows"

assign letter="W"

 

exit

 

Ran Start UP Repair, Restore system, from windows's installation drive and disk - none of that worked

- Checked ran diagnostics to test SSD in SanDisk software and ran checkdisk and found no errors. SSD has no problem showing up in Bios or Disk Managment or anywhere else when I plug my Windows HDD back in. 

- Began to think maybe it was driver issue and did see and install update for chipset drivers for my Motherboard and installed them. I haven't tried to install again since. 

- Some were suggesting to reset the BiOS to default settings, but iIwasn't sure if that was something that would really cause a boot failure so I haven't tried that yet. I do have a bit of an overclock going on though. 

- Noticed Windows installation allows you to run a driver from a disk or USB. Maybe there is some driver I need to find and install that way, because my worry is that, Windows installation has not had a chance to install it's AHCI driver or something like that and that is why it isn't booting and why they ask if I want to install a driver? Maybe? I am really not sure. 
 

 

That is about where I stand, SSD plugged in and not being used. Anyone know what step I missed or have any guesses? Thanks for all your responses. I greatly appreciate your help.



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#2 yu gnomi

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Posted 18 November 2015 - 03:47 AM

It sounds like you have a clue about what you are doing, but the first reason I can think of why Windows wouldn't see your SSD as a valid boot device would be a mismatch between UEFI/BIOS setting and how your SSD is partitioned. 

 

EFI boot won't see a MBR partitioned drive as a valid boot drive, and BIOS boot (or legacy only) won't see a GPT partitioned drive.

 

After that it get's complicated, like maybe damaged boot areas and/or missing/corrupted boot files, possibly because your drive is bad or going bad.

 

If you are sure you UEFI installed, then I recommend entering BIOS settings and making sure that UEFI boot is enabled. If it is, maybe set it to Legacy plus UEFI, just for one boot, to see what happens.


Edited by yu gnomi, 18 November 2015 - 03:49 AM.


#3 JohnC_21

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Posted 18 November 2015 - 09:44 AM

When the computer asks you to reboot, pull the USB or DVD from the computer and then reboot. When it restarts Windows should ask for the installation media again. 

 

As yu gnomi posted you need a GPT disk is required for UEFI. Windows 8 should automatically format the disk once it sees the disk as GPT so it is not required to partition the disk with diskpart.



#4 ccg1117777

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Posted 18 November 2015 - 01:13 PM

Thanks for the replies but I think I am about to give up and try to return the SDD to Best Buy and maybe exchange it for another one. It simply won't boot after a couple of more installation attempts. It says to insert a "proper bootable device"  and restart every time. It won't resume installing Windows. I tried resetting my Motherboard settings to default. And I did what JohnC_21 suggested and just cleaned and converted it to GPT and let Windows create the partitions by pressing new, and started installing but on reboot, not bootable. I really don't know much about all this stuff. All I have learned from was researching online from being determined to get this to work. Maybe I ignorantly deleted some important files from the manufacturer that allowed the thing to boot? Maybe I need to install and ACHI driver during installation? Maybe I should try clearing my CMOS before installing because I have a previous installation with a MBR HDD? I could try all that, but it could just be beating my head against the wall. My instinct says it's not suppose to be this difficult. Is there anything I should try before I follow my instinct and just try to get an exchange from the vendor and try again? Or should I just do that?


Edited by ccg1117777, 18 November 2015 - 01:15 PM.


#5 JohnC_21

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Posted 18 November 2015 - 02:09 PM

Definitely not supposed to be this difficult. I would return the drive to Bestbuy as you say. Windows 8 has native AHCI drivers. You do need to enable AHCI in UEFI but you stated this has already been done. 

 

Have you tried attaching the SSD to a different SATA port? Try a different SATA cable. Make sure your SATA ports are enabled in UEFI. 



#6 ccg1117777

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Posted 18 November 2015 - 03:39 PM

I've tried different SATA ports, different. Cables. The drive works perfect in every way other than it won't boot. I can't really enable any SATA ports in UEFI. There is not option for that. UEFI is integrated into the Bios I think so all ports should already be UEFI enabled. When I load the install disk or drive, 2 versions show up. UEFI version, and a P0 version. So I always pick the UEFI. The manual calls it UEFI Bios, and under compliancy it says AMI UEFI x64 2.1. Under chipset settings, it just has the options of, Native IDE, RAID, AHCI, and Legacy IDE. I always choose ACHI. And then it has an option for combined IDE and is enabled by default and it have tried installing with that both enabled and disabled. Now under "Boot" tab besides boot priorities  there are some things I don't know what they are:

 

GateA20 Active =  [Upon Request]

 

Option Rom Messages = [Force Bios]

 

Interrupt 19 Capture = [disabled]

 

Of course I didn't mess with any of that stuff because I didn't know what it is.  So, yeah I think I am going to try to exchange it, and if I can't get it working on the next SSD, I may just return it and not bother. I don't need an SSD. I bought it because I was bored and want to improve my rig a bit. That's the only reason. It's getting to the point where it's not really worth it. 



#7 JohnC_21

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Posted 18 November 2015 - 04:07 PM

Some UEFI motherboards allow enabling and disabling of SATA ports. I am wondering if perhaps the install media is bad. You can download a fresh iso of your version here. I would download the iso and burn the image with Imgburn at a speed no faster than 4X. You can also use Rufus to create a bootable USB with the iso you download. 

 

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media



#8 ccg1117777

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Posted 18 November 2015 - 05:11 PM

I am beginning to think the same thing that it is the install disk, but you see the thing is that this IS what I have been using all along. When I built this computer, I used my older computer do a media creation for Windows 8.1 that does not have an UEFI Bios. Then I purchased the key separately. I said in my first post that I used the same media, well that is not quite true. I just thought it was the same because it was made the same way. I could not find the old disk I burned so I made an new one and a USB as well. Well I today I found the old disk behind my motherboard software disk in the motherboard box. I tried installing with it, it does not have a UEFI option to load, and the reason I am thinking it doesn't is because it was made from the Windows files on my old computer which was not UEFI so no EFI files were made. If that is right I am thinking that probably the disk I made on THIS computer doesn't include any AHCI files because it was not in AHCI mode when I made the disk. So that is the theory on why and how I need to install an AHCI driver. So is that wrong? 



#9 JohnC_21

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Posted 18 November 2015 - 05:41 PM

I have not seen the UEFI/P0 option before. If the computer is UEFI and you initialize the disk GPT then Windows 8.1 will automatically detect GPT and format it as such. I would download the iso using the link I provided and use Rufus to create a bootable USB flash drive. When using Rufus select GPT as the partition scheme in the dropdown box. Rufus will boot UEFI.

 

Before the install I would open a command prompt by press Shift + F10 at the first install screen. This will give you a command prompt. Then do the diskpart command up to convert GPT and stop. Then exit the command prompt and start the install. 



#10 ccg1117777

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Posted 18 November 2015 - 05:49 PM

I have not seen the UEFI/P0 option before. If the computer is UEFI and you initialize the disk GPT then Windows 8.1 will automatically detect GPT and format it as such. I would download the iso using the link I provided and use Rufus to create a bootable USB flash drive. When using Rufus select GPT as the partition scheme in the dropdown box. Rufus will boot UEFI.

 

Before the install I would open a command prompt by press Shift + F10 at the first install screen. This will give you a command prompt. Then do the diskpart command up to convert GPT and stop. Then exit the command prompt and start the install. 

I have that ISO, I've tried it on a disk. My USB and disks have no problem booting. It's just the SSD. So I don't see the point of putting an ISO on a USB that I already have tried on disk. 



#11 JohnC_21

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Posted 18 November 2015 - 06:19 PM

Sorry for the confusion on my part. If you already downloaded the iso I linked to and put it on a disk then I would say its either the SSD or Motherboard. 

 

I was just thinking it's possible your media boots fine but the install disk may have a problem with installing the files to disk.



#12 ccg1117777

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Posted 18 November 2015 - 06:41 PM

I just tried using the disk again. Same problem. Here is my next question. When use an install disk or USB install drive, I get two options for the same device in boot options and boot priority. In other words I get UEFI Kingston USB Flash Drive as an option and also just Kingston USB Flash Drive. If It is a DVD I get UEFI DVD player or just DVD Player.  For my SanDisk SSD I just get SanDisk SSD. Shouldn't I also be getting an UEFI SanDisk SSD option? Is there something I need to do the SSD to get that happen? 


Edited by ccg1117777, 18 November 2015 - 06:42 PM.


#13 ccg1117777

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Posted 18 November 2015 - 06:54 PM

I am thinking the SSD had a bad sector or some kind of damage where the EFI partition is supposed to go. When I manually partitioned the GPT Drive the very first time, I tried to make the efi partition 100MB because that was what the directions said because that was supposed to be the minimum. Diskpart wouldn't let me do it. It said the partition size was too small. I just came up with a number and went with 350MB and it allowed it, but that really should not have happened at all should it?



#14 JohnC_21

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Posted 18 November 2015 - 07:34 PM

I am not sure about an UEFI option on the SSD. Are you saying when you initially boot the computer it give you the option to boot from the SSD drive? I am not that familiar with UEFI but I believe you can add and remove boot devices in the UEFI settings. You can also change the boot order. I believe it would be something call Boot Manager.  I am going to take a look at the Motherboard Manual.

 

There should be an option in UEFI to enable Legacy or CSM boot. If you enable that and you can install the OS to the SSD then it's possibly  a motherboard issue. But, Legacy or CSM boot needs to have the SSD as MBR and not GPT.  

 

It's possible the SSD drive is advanced format. If that is the case then the EFI partition needs to be at least 260MB. 

 

Edit: Okay, I looked through the UEFI manual and I understand what you mean by UEFI Kingston. I believe you should see a setting of UEFI/your SSD name. I am not sure why it is not showing up though. If you changed UEFI to Legacy Rom as shown on page 4 you may be able to load the OS but you would not have UEFI. 

 

Edit Edit: What I don't understand is when you reboot during the install it does not reboot but if your USB key or DVD booted for the install, it should boot again but for some reason does not.


Edited by JohnC_21, 18 November 2015 - 07:59 PM.


#15 ccg1117777

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Posted 18 November 2015 - 09:21 PM

Okay I'll try switching the Legacy Rom. Page 5 says the options are legacy Rom and EFI Rom so EFI Rom sounds good to me. Also I will try enabling Interupt 19 capture. That seems to have some kind of effect in allowing certain drives to boot. 






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