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RAM problems


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#1 Cerinade

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Posted 17 November 2015 - 12:38 PM

I'm using an Alienware M17x R2 running Windows 10 64bit.

So I wanted to upgrade my RAM so I removed my current 4GB stick (Picture 2 - blue stick) and tried it in the other slot just to make sure everything was working properly; Everything went fine so I ordered another 4GB stick (Picture 1 - green stick). Now when I put in the new stick, I got a BSOD saying "IRQL_NOT_LESS_OR_EQUAL", rebooted and the same thing happend. So I traded slots with both sticks, this time the scroll and num lock lights were solid with a blinking caps lock light (Memory problem) So I removed the new stick and tried both slots with my old one again just to make sure everything was proper and it worked fine. Then I tried the same with the new stick, it booted up to the windows loading screen, sounds like its rebooting but stays on a black screen.

Any help with this would be awesome. Thanks in advance.

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Edited by Cerinade, 17 November 2015 - 12:38 PM.


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#2 1PW

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Posted 17 November 2015 - 07:14 PM

Hello Cerinade and :welcome:
 
Despite an excellent adherence to original Hynix SODIMM advertised specifications, your ample description seems to suggest a failure with the Kingston SODIMM.
 
Even though Kingston has a good reputation, my suggestion would be to seek a replacement SODIMM or even a refund in favor of another quality brand.
 
Though it may not be additionally productive, you might consider running the gold standard of memory tests, memtest86+ v5.01 from http://www.memtest.org. If that standalone test fails while only the Kingston SODIMM is installed, it gives you additional diagnostic data for Kingston.
 
Thank you.

Edited by 1PW, 17 November 2015 - 08:47 PM.

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