Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 10 hard drive problems


  • Please log in to reply
8 replies to this topic

#1 elbruceo

elbruceo

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:12:19 PM

Posted 17 November 2015 - 12:38 AM

 computer powers on gets no errors but only a black screen with no cursor.

I can go to computer setup and see drive what can I do to repair?

I booted with an old active bootdisk and went to command prompt and could see all data on drive.


Edited by elbruceo, 17 November 2015 - 12:50 AM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:19 PM

Posted 17 November 2015 - 08:48 AM

Can you boot to Startup Repair?

Can you boot to Safe Mode?

Have you tried a "clean" boot?

What version of Windows are you using?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 elbruceo

elbruceo
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:12:19 PM

Posted 17 November 2015 - 10:45 AM

I haven"t tried anything yet, its the downloaded "Windows 10" upgrade so I don't have a original disc. I upgraded from "Windows 7" I will try safe mode today

because its "windows 10" I did not want to get to far into repair with out some advice.



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:19 PM

Posted 17 November 2015 - 01:09 PM

Although it's not always the case, often a black screen is indicative of a video driver problem.

And, video driver problems are relatively common in updates from W7 to W10.

 

If able to boot into Safe Mode, then the next step is to try a "clean" boot (search the web for it (clean boot windows 10), the website I wanted to link to isn't opening right now)

This may get you into Windows - where you can try to:

- download a fresh copy of the latest, W10 compatible video drivers for your system

- uninstall the current video drivers and software

- install the freshly downloaded drivers.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 elbruceo

elbruceo
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:12:19 PM

Posted 09 December 2015 - 10:59 PM

getting error "winload.exe digital signature cannot be verified error code:0xc0000428"



#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:19 PM

Posted 10 December 2015 - 06:10 PM

The error is:

// MessageId: STATUS_INVALID_IMAGE_HASH
//
// MessageText:
//
// Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
//
#define STATUS_INVALID_IMAGE_HASH        ((NTSTATUS)0xC0000428L)

This means that the winload.exe file is likely not valid.

Are you certain that you have a legitimate copy of Windows?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 elbruceo

elbruceo
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:12:19 PM

Posted 10 December 2015 - 07:14 PM

it was a upgrade via microsoft online invite.

tyring repair i get "drive where windows is installed is locked unlock and try again

 

after the upgrade this system worked fine for many weeks



#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:19 PM

Posted 12 December 2015 - 06:05 AM

Numerous different possibilities:

- the system wasn't legitimate prior to the W10 upgrade

- malware has infected the system

- system has become corrupted

 

FYI - we see the "drive is locked" thing quite often.

The most common method to repair that is a full Reset (with the Remove Everything option) - don't forget to backup your stuff!

If that doesn't work, then:

- ensure that the system is permanently activated.  Run "slmgr /xpr" (without the quotes) from an elevated (Run as administrator) Command Prompt to see if it is.

- then create W10 install media from the Media Creation tool and install a "clean" copy


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 elbruceo

elbruceo
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:12:19 PM

Posted 29 December 2015 - 12:42 AM

The drive was bad so created a new boot drive and coping off all important files  






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users