Hi, My history with INTERNET SECURITY hasn't been smooth sailing. Recently while having work done on my PC they removed my AVG Free and put on AVAST FREE and Microsoft Essentials . I then upgraded to the AVAST INTERNET SECURITY. (Thinking that would be better.) Because the AVAST then had FIREWALL protection, I removed the Essentials.
Issue: When I run an AVAST scan the results are: SOME FILES COULD NOT BE SCANNED. There is no indication if anything was successfully scanned or not. Files not scanned that are listed in the details number around 30 - 40 on the QUICK SCAN and pages of them for a FULL scan. (I would guess upwards of 1000 files or more.)
I contacted AVAST being it was a new install, but they said they couldn't assist, but I could pay $179.00 and they would review. I passed on that.
1. I have noticed that in Internet Options under manage Add-Ons it shows AVAST as disabled, could that be the problem?
I did add Malwarebytes yesterday (full version) that scan was clean.
2. Since Malwarebytes full program is real time, will it conflict with the Internet Security??
I don't have much faith in AVAST and If I can't get a comfort level that AVAST is actually doing anything I would like to remove it and move on to something else. I know everyone has an opinion on this, but perhaps with your experience you can help me find what I need.
3. I would like a program that is not overly techie with the results. When they give lists of things that are potential problems for me decide what to delete, well that can lead to unfortunate issues! I want it to be thorough, but NOVICE PROOF. What are your suggestions?
4. Do I need a removal program for the AVAST?
Thanks so much for your time!