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USB device not recognized


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#1 MikeF16

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Posted 15 November 2015 - 12:25 PM

Hey guys I could really use some help. So I'm trying to root my Samsung Galaxy Note 4, but that isn't what this is about. I plug in my usb to my laptop, and then into my phone but a little bubble pops up saying device has malfunctioned and could not be recognized. I have ran the microsoft device checker and it didn't work. I unplugged the usb and plugged it back in, I tried different ports and even cables but I have no idea what to do. Along with all that I have also installed the correct driver time and time again. Nothing could hurt to try so if you have any idea what to do, let me know. Thanks! BTW I did enable USB debugging.


Edited by MikeF16, 15 November 2015 - 12:30 PM.


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#2 JohnC_21

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Posted 15 November 2015 - 12:46 PM

Not sure about Samsung but on a LG you need to select MTP in settings in order for it to be detected on a PC.

 

http://www.howtogeek.com/192732/android-usb-connections-explained-mtp-ptp-and-usb-mass-storage/

 

http://www.random-host.com/blogs/enable-media-device-mtp-usb-mode-android-44-kitkat-and-50-lollipop



#3 MikeF16

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Posted 15 November 2015 - 01:02 PM

Sadly doesn't quite fix my problem, but might help in the future :) thanks



#4 JohnC_21

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Posted 15 November 2015 - 01:10 PM

Is the Samsung detected on another computer? I would download USBdeview and Uninstall any devices that were attached to the computer such as USB flash drives. Do not remove anything such as keyboard, mouse, printer, or network adapter. Sometimes old drivers can conflct with the device you are trying to attach. Download the 64bit version if you have 64bit OS.

 

http://shadowns.org/index.php/2015/10/05/tutorial-how-to-use-usb-deview/






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