Can't access google, bing or yahoo search.

My computer is running Windows 10 Home and it's a 64bit operating system. The only Browser I use is Firefox.

 

Somewhere on Nov. 4 or 5, when trying to access google.com through Firefox, the page would say Connection Untrusted. I'm fairly certain that I also tried to reach google.com through Microsoft Edge and was unable to do so there as well.

 

Anyway, in Firefox it would say "Connection Untrusted"

 

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported."

 

There was a button to click that said 'Get Me Out Of Here.' There was nowhere I could select to make an exception.

 

I have no problems accessing any other site, just google. I tried searching through Firefox support and saw someone with a similar issue. The fix they used didn't work for me, but I found out if I removed the s in https I was able to access google. Also that person was told to check the certificate which I decided to do as well. I can't remember the specifics but it said something like 'DO NOT TRUST' and that it came from fiddler2

 

I apologise if this isn't entirely clear as I was feeling very unwell at the time. I also ran Malwarebytes and Windows Defender. Windows Defender found nothing on a full scan and Malwarebytes found three entries:

 

Files: 3
PUP.Optional.InstallCore, C:\Users\Lady Of Greatness\AppData\Local\Temp\13085853585574858234.exe, Quarantined, [96d42f4b0c7f55e18b0c6cc2847da060],
PUP.Optional.InstallCore, C:\Users\Lady Of Greatness\AppData\Local\Temp\13085853797446219946.exe, Quarantined, [4525f684315a5adc5344b47a6a97f10f],
PUP.Optional.InstallCore, C:\Users\Lady Of Greatness\AppData\Local\Temp\is1901864539\1FA4809B_stp\icc.dll, Quarantined, [670341397516ea4c881614d4c1401ae6]

 

After that I wasn't feel well enough to do anything else about it. I'd use the workaround to get to google if I had to but that was it. I still couldn't access https://google.com without removing that s. There is one other user on this computer with a different user account. They have no problem accessing google through Firefox on their account.

 

Yesterday the problem got worse. Now when I try to acces google with or without that s, it simply says Problem Loading Page, The connection has timed out. I get the same result when I try to access Bing.com, which I had no problem with earlier. When I go to Yahoo.com, the main page shows up and I can type in and enter a search. I will see search results, but if I try to click on any of the search results they will not load. The other user account on this computer is still loading these pages just fine.

 

Two more things, first, when I ran Malwarebytes and quarantined those files, that was on the 5th of this month. As I said things didn't change till yesterday. The second thing, and it may or may not be related, is that a couple of times, I've seen a black box pop up, I think it's a cmd prompt box, and I would see in the title of it nslookup.exe. I have no idea what that is so I thought I'd mention it just in case.

 

I believe that's it.

Welcome aboard

 

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Please download MiniToolBox and run it.

Checkmark following boxes:

• Report IE Proxy Settings
• Report FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices (do NOT change any settings here)
• List Users, Partitions and Memory size
• List Restore Points

Click Go and post the result.

Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

• Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to the following:
  
  
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  
  
• Click Finish.
• On the Dashboard, click the 'Update Now >>' link
• After the update completes, click the 'Scan Now >>' button.
  
• Or, on the Dashboard, click the Scan Now >> button.
• If an update is available, click the Update Now button.
  
• A Threat Scan will begin.
• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
• In most cases, a restart will be required.
• Wait for the prompt to restart the computer to appear, then click on Yes.

If you already have MBAM 2.0 installed:

• On the Dashboard, click the 'Update Now >>' link
• After the update completes, click the 'Scan Now >>' button.
  
• Or, on the Dashboard, click the Scan Now >> button.
• If an update is available, click the Update Now button.
  
• A Threat Scan will begin.
• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
• In most cases, a restart will be required.
• Wait for the prompt to restart the computer to appear, then click on Yes.

How to get logs:
(Export log to save as txt)

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the Scan Log which shows the Date and time of the scan just performed.
• Click 'Export'.
• Click 'Text file (*.txt)'
• In the Save File dialog box which appears, click on Desktop.
• In the File name: box type a name for your scan log.
• A message box named 'File Saved' should appear stating "Your file has been successfully exported".
• Click Ok
• Attach that saved log to your next reply.

(Copy to clipboard for pasting into forum replies or tickets)

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the Scan Log which shows the Date and time of the scan just performed.
• Click 'Copy to Clipboard'
• Paste the contents of the clipboard into your reply.

Download Malwarebytes Anti-Rootkit (MBAR) to your desktop.

• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Double click on downloaded file. OK self extracting prompt.
• MBAR will start. Click "Next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  
• "mbar-log-{date} (xx-xx-xx).txt"
• "system-log.txt"

NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

• Double-click on the Rkill desktop icon to run the tool.
• If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• Do not reboot until instructed.
• If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

Hello and thank you for your assistance.

 

Security Check Log

 

 Results of screen317's Security Check version 1.009  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 9 Flash Player out of Date!
 Adobe Flash Player     19.0.0.226  
 Mozilla Firefox (42.0)
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

 

Farbar Service Scanner Log

 

 

Farbar Service Scanner Version: 26-07-2015
Ran by Lady Of Greatness (administrator) on 14-11-2015 at 19:23:49
Running from "C:\Users\Lady Of Greatness\Desktop"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

MiniToolBox Log

 

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Lady Of Greatness (administrator) on 14-11-2015 at 19:29:06
Running from "C:\Users\Lady Of Greatness\Desktop"
Microsoft Windows 10 Home  (X64)
Model: HP 2000 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Ralink RT5390R 802.11bgn Wi-Fi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Frenchie
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.innflux.com

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : D4-C9-EF-7B-71-B5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1C-3E-84-BA-34-48
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : gateway.innflux.com
   Description . . . . . . . . . . . : Ralink RT5390R 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 1C-3E-84-BA-34-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::28f0:ef01:c597:944%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.59.24.10(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.224.0
   Lease Obtained. . . . . . . . . . : Friday, November 13, 2015 10:26:48 AM
   Lease Expires . . . . . . . . . . : Saturday, November 14, 2015 9:27:20 PM
   Default Gateway . . . . . . . . . : 10.59.1.1
   DHCP Server . . . . . . . . . . . : 10.59.1.1
   DHCPv6 IAID . . . . . . . . . . . : 320618116
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-4D-10-A5-D4-C9-EF-7B-71-B5
   DNS Servers . . . . . . . . . . . : 10.59.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.gateway.innflux.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.innflux.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:388d:3fc3:9d4b:1d0b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::388d:3fc3:9d4b:1d0b%6(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 318767104
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-4D-10-A5-D4-C9-EF-7B-71-B5
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  gateway.innflux.com
Address:  10.59.1.1

Name:    google.com
Addresses:  2607:f8b0:4009:809::200e
      216.58.216.78


Pinging google.com [216.58.216.78] with 32 bytes of data:
Reply from 216.58.216.78: bytes=32 time=84ms TTL=53
Reply from 216.58.216.78: bytes=32 time=85ms TTL=53

Ping statistics for 216.58.216.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 84ms, Maximum = 85ms, Average = 84ms
Server:  gateway.innflux.com
Address:  10.59.1.1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=97ms TTL=53
Reply from 98.139.183.24: bytes=32 time=104ms TTL=53

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 97ms, Maximum = 104ms, Average = 100ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  5...d4 c9 ef 7b 71 b5 ......Realtek PCIe FE Family Controller
  7...1c 3e 84 ba 34 48 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...1c 3e 84 ba 34 4e ......Ralink RT5390R 802.11bgn Wi-Fi Adapter
  1...........................Software Loopback Interface 1
  3...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  6...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0        10.59.1.1      10.59.24.10     25
        10.59.0.0    255.255.224.0         On-link       10.59.24.10    281
      10.59.24.10  255.255.255.255         On-link       10.59.24.10    281
     10.59.31.255  255.255.255.255         On-link       10.59.24.10    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       10.59.24.10    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       10.59.24.10    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  6    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  6    306 2001::/32                On-link
  6    306 2001:0:9d38:6abd:388d:3fc3:9d4b:1d0b/128
                                    On-link
  4    281 fe80::/64                On-link
  6    306 fe80::/64                On-link
  4    281 fe80::28f0:ef01:c597:944/128
                                    On-link
  6    306 fe80::388d:3fc3:9d4b:1d0b/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
  6    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/14/2015 05:48:16 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/13/2015 06:59:28 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/13/2015 01:44:18 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/13/2015 10:27:03 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/13/2015 10:27:03 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/13/2015 05:56:36 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/13/2015 05:56:09 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/12/2015 11:39:17 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/12/2015 11:35:34 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (11/12/2015 11:28:54 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRENCHIE)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.


System errors:
=============
Error: (11/14/2015 07:20:22 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (11/14/2015 07:17:11 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session8 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (11/14/2015 05:51:44 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (11/14/2015 05:48:16 PM) (Source: DCOM) (User: FRENCHIE)
Description: CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca

Error: (11/14/2015 05:48:15 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session7 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (11/14/2015 02:12:21 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (11/14/2015 02:09:04 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session6 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (11/14/2015 05:05:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (11/14/2015 05:02:13 AM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session4 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (11/14/2015 02:05:53 AM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session5 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (11/14/2015 05:48:16 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141

Error: (11/13/2015 06:59:28 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141

Error: (11/13/2015 01:44:18 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141

Error: (11/13/2015 10:27:03 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2144927148

Error: (11/13/2015 10:27:03 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2147023170

Error: (11/13/2015 05:56:36 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2144927148

Error: (11/13/2015 05:56:09 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2144927148

Error: (11/12/2015 11:39:17 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2144927148

Error: (11/12/2015 11:35:34 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141

Error: (11/12/2015 11:28:54 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: FRENCHIE)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141


=========================== Installed Programs ============================

Add or Remove Adobe Creative Suite 3 Master Collection (HKLM-x32\...\Adobe_4dcfd9b7e901b57f81f667144603236) (Version: 1.0 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Flash Player 9 ActiveX (HKLM-x32\...\{BC4F8E84-5E29-49EC-B4E7-E6F9CB50986C}) (Version: 9.0.45.0 - Adobe Systems, Inc.)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
AHV content for Acrobat and Flash (HKLM-x32\...\{6BBAA81D-6A7E-43AD-8889-2F002DCAAFDD}) (Version: 1 - Adobe Systems Incorporated) Hidden
Alt Shift (HKLM-x32\...\Alt Shift_is1) (Version:  - )
Bejeweled 3 (HKLM-x32\...\Bejeweled 3) (Version:  - PopCap Games)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bookworm Adventures Deluxe (HKLM-x32\...\Bookworm Adventures Deluxe) (Version:  - PopCap Games)
Captcha Brotherhood (HKLM-x32\...\{CCD438F0-5D72-4945-9E72-6560C7E5E0D0}) (Version: 1.2.1 - Brotherhood Software)
CDisplayEx 1.10.29 (HKLM\...\CDisplayEx_is1) (Version:  - Progdigy Software S.A.R.L.)
Chuzzle Deluxe (HKLM-x32\...\Chuzzle Deluxe) (Version:  - PopCap Games)
Cubis Gold 2 (HKLM-x32\...\Cubis Gold 2_is1) (Version:  - )
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2.5712 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.2.2114 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.2.2110 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.7.4528 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.5.5811 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dragon Portals (HKLM-x32\...\Dragon Portals_is1) (Version:  - )
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Fairy Godmother Tycoon 1.00 (HKLM-x32\...\Fairy Godmother Tycoon 1.00) (Version:  - )
Geneforge (HKLM-x32\...\Geneforge_is1) (Version:  - GOG.com)
Hewlett-Packard ACLM.NET v1.2.1.1 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Connected Remote (HKLM-x32\...\{F243A34B-AB7F-4065-B770-B85B767C247C}) (Version: 1.0.1218 - Hewlett-Packard)
HP Documentation (HKLM-x32\...\{711EA7BB-5FF5-487F-8379-46BB5696FE40}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)
HP Registration Service (HKLM\...\{C2E428EB-116E-41C0-9E84-B22DE9CCA42F}) (Version: 1.1.6232.4245 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.8 - Hewlett-Packard)
HP Wireless Button Driver (HKLM-x32\...\{941DE69D-6CEE-4171-8F1F-3D7E352AA498}) (Version: 1.0.6.1 - Hewlett-Packard Company)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
JDownloader 2 (HKLM\...\jdownloader2) (Version: 2.0 - AppWork GmbH)
JDownloader 2 (HKLM\...\jdownloader2-1) (Version: 2.0 - AppWork GmbH)
Mahjong Escape (HKLM-x32\...\Mahjong Escape_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{40F55150-F43D-4C9F-9A00-1A0A6F1EB7F0}) (Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{D71BC54E-A4E6-4E06-866C-FD6EE16EA187}) (Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
PowerISO (HKLM-x32\...\PowerISO) (Version: 6.3 - Power Software Ltd)
Puzzle Hero (HKLM-x32\...\Puzzle Hero_is1) (Version:  - )
Ralink RT5390R 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.5.0 - Ralink)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7535 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.29034 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Ricochet Infinity (HKLM-x32\...\Ricochet Infinity_is1) (Version:  - )
Spandex Force (HKLM-x32\...\Spandex Force_is1) (Version:  - )
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.95 - Synaptics Incorporated)
TextTwist 2 (HKLM-x32\...\TextTwist 2_is1) (Version:  - )
True Image 2013 (HKLM-x32\...\{75BC2136-B6A1-4F3B-8A69-55E39C647B1F}) (Version: 16.0.6514 - Acronis) Hidden
True Image 2013 (HKLM-x32\...\{75BC2136-B6A1-4F3B-8A69-55E39C647B1F}Visible) (Version: 16.0.6514 - Acronis)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
VSO ConvertXToDVD (HKLM-x32\...\'{CE1F93C0-4353-4C9D-84DA-AB4E7C63ED32}'_is1) (Version: 5.3.0.30 - VSO Software)
Winamp (HKLM-x32\...\Winamp) (Version: 5.622  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 3985.27 MB
Available physical RAM: 2180.37 MB
Total Virtual: 4689.27 MB
Available Virtual: 2870.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:441.55 GB) (Free:234.18 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:22.17 GB) (Free:2.72 GB) NTFS

========================= Users: ========================================

User accounts for \\FRENCHIE

Administrator            DefaultAccount           Guest                    
Lady Of Greatness        The High Commander       

========================= Restore Points ==================================

30-10-2015 23:08:50 Windows Update
01-11-2015 10:39:49 Installed Captcha Brotherhood
03-11-2015 09:09:47 Revo Uninstaller's restore point - VSO ConvertXToDVD
11-11-2015 09:19:07 Windows Update

**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/14/2015
Scan Time: 7:37 PM
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.11.14.07
Rootkit Database: v2015.11.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Lady Of Greatness

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 409597
Time Elapsed: 27 min, 35 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org

Database version:
  main:    v2015.11.14.07
  rootkit: v2015.11.14.01

Windows 10 x64 NTFS
Internet Explorer 11.0.10240.16590
Lady Of Greatness :: FRENCHIE [administrator]

11/14/2015 8:14:31 PM
mbar-log-2015-11-14 (20-14-31).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 410365
Time elapsed: 37 minute(s), 1 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001

© Malwarebytes Corporation 2011-2012

OS version: 10.0.9200 Windows 10 x64

Account is Administrative

Internet Explorer version: 11.0.10240.16590

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.395000 GHz
Memory total: 4178862080, free: 2204323840

Downloaded database version: v2015.11.14.07
Downloaded database version: v2015.11.14.01
Downloaded database version: v2015.11.13.01
=======================================
Initializing...
Driver version: 0.3.0.4
------------ Kernel report ------------
     11/14/2015 20:14:20
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\tib.sys
\SystemRoot\system32\DRIVERS\snapman.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\DRIVERS\fltsrv.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\System32\Drivers\SCDEmu.SYS
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_98334ba6e76853ba\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\netr28x.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\rt640x64.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\WirelessButtonDriver64.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\DriverStore\FileRepository\swenum.inf_amd64_2a699e44676b7781\swenum.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\win32kbase.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\ndisuio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\??\C:\WINDOWS\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\mmcss.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\Drivers\WdNisDrv.sys
\SystemRoot\System32\drivers\vwifimp.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\afcdp.sys
\SystemRoot\System32\drivers\tunnel.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\cdd.dll
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.11.14.07
  rootkit: v2015.11.14.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe000b9b42060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe000b9b42b10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe000b9b42060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe000b8b78060, DeviceName: \Device\0000002e\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 1E1F4777

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 1361795259
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid 6f247e3e-4c27-45d0-8ab0-1fa475e7273
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 1361795259
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid 6f247e3e-4c27-45d0-8ab0-1fa475e7273
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 6e11c0d4-49d4-4386-a2f1-17c3a34489dc
    FirstLBA 2048  Last LBA 821247
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 55bfac01-7499-436b-a92-cfd491237f40
    FirstLBA 821248  Last LBA 1353727
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID e137fc8b-f960-4345-aff1-d9d4caa1356
    FirstLBA 1353728  Last LBA 1615871
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 7cdf8cda-2de1-4ddd-b568-f826b33bc37
    FirstLBA 1615872  Last LBA 927605940
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 61010f-9ee1-4acc-a5e2-59c97f6146a0
    FirstLBA 927606784  Last LBA 929347583
    Attributes 1
    Partition Name                                     

    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 4096cccc-30e-4ee7-a5ed-1287eaeb195b
    FirstLBA 929347584  Last LBA 930269183
    Attributes 1
    Partition Name                                     

    Partition 6 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID b2cfb64c-cd42-4dec-a2ab-cf4be02e7659
    FirstLBA 930269184  Last LBA 976773119
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.7C" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-9A1096C97B5A3BD8FEBA7499C9DD83EA5257C1E1.bin.83" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat" is sparse (flags = 32768)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 

Rkill 2.8.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/14/2015 08:54:33 PM in x64 mode.
Windows Version: Windows 10 Home

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * HdAudAddService [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 11/14/2015 08:56:14 PM
Execution time: 0 hours(s), 1 minute(s), and 41 seconds(s)
 

Well, things seem to have changed again all of a sudden. Since about an hour ago I can now access google, though again only if I remove the s. Then I can get search results that I can go to. When I try bing.com I get a grey screen with a search box. And on yahoo, any search result I click on takes me to a page that says the page I requested is not found. I haven't done anything to my computer beyond the scans you asked for.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Scan button.
• When the scan has finished click on Clean button.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Download Sophos Free Virus Removal Tool and save it to your desktop.

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View log file... (bottom left hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program

# AdwCleaner v5.021 - Logfile created 15/11/2015 at 14:16:26
# Updated 14/11/2015 by Xplode
# Database : 2015-11-13.3 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Lady Of Greatness - FRENCHIE
# Running from : C:\Users\Lady Of Greatness\Desktop\adwcleaner_5.021.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [591 bytes] ##########
 

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 10 Home x64
Ran by Lady Of Greatness on Sun 11/15/2015 at 14:20:52.13
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E49C0F4A-997F-4913-8EDD-F44AE0F08E0A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{E49C0F4A-997F-4913-8EDD-F44AE0F08E0A}



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/15/2015 at 14:23:09.04
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Sophos found nothing.

How is computer doing?

I'm still getting a connection untrusted page when I try use google unless I remove the s from https. Bing and Yahoo are still having the same problems as well. Is it still possible there's any virus that wasn't caught by the various scans, or can I at least rule that out as a problem now do you think?

Which browser?

Firefox is the only one I use so that's the one I've been remembering to check more often and so that's the one I was talking about in my very last post.

 

I just checked Microsoft Edge, with bing I get a grey page with just a search box and some clickable links at the top (Images, Videos, Maps and so on). Trying to click one of those links does nothing. If I type in a search, I get the page loading icon and then nothing, it just goes back to being a grey page with a search box. Yahoo gives me the same problem in Edge as it does in Firefox, the search results will load but when I click on any of them, I get a message from Yahoo saying the page doesn't exist. Google actually loads with both http and https and I can run searches. I honestly can't remember if it was loading fine in Edge when the problem first started, though I do know at one point I couldn't access any of those three sites at all from either browser.

Edited by Kypria, 15 November 2015 - 09:26 PM.