Please run sfc /scannow
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
To run sfc /scannow in Windows 8 you will need to open the Elevated Command Prompt. The easiest way to do this is to press the Windows key
and the X
key at the same time. A menu will open with the option Command Prompt (Admin)
, click/tap on this.
You will see a window similar to the one below.
When the Elevated Command Prompt opens copy and paste in sfc /scannow, then press Enter.
This will take a while, have patience and allow it finish. Stopping this scan could damage files.
When the scan is finished please post the log of this scan.
To find sfc /scannow log, reopen the Elevated Command Prompt using the Windows key
and the X key method outlined in the instructions above.
When the Elevated Command Prompt opens copy and paste the following in the Command Prompt, then press Enter.
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
This will place a new icon on the desktop titled sfcdetails. Click/tap on this to open the log, copy and paste it in your topic.