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Issue with runnung windows update after hard drive upgrade.


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13 replies to this topic

#1 Clutch450

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Posted 13 November 2015 - 11:23 PM

Hello there and i'm having an issue with getting windows 7 to run properly on my old Toshiba laptop after cloning to a larger hard drive and swapping it. The main issue here is after i cloned my hard drive, windows update will not run and windows is not being recognized as genuine. The cloning programs i have tried are Macrium Reflect and AOMEI Backupper Standard. I've used these multiple times with different methods i found and i am still having this problem. It will work fine if i use the old drive. The laptop is running Windows 7 Home Premium 64-bit, and it is a Toshiba Satellite L455-S5000. The hard drive i am using is a HGST Travelstar 500GB 5400RPM drive. Please let me know if more information is needed.



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#2 hamluis

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Posted 14 November 2015 - 12:31 PM

Attach the working hard drive as primary/sole drive.

 

.

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Clutch450

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Posted 15 November 2015 - 09:44 AM

Okay here is the first log:

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Sleepy Ninja (administrator) on 15-11-2015 at 08:51:27
Running from "C:\Users\Sleepy Ninja\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite L455 Manufacturer: TOSHIBA

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/15/2015 12:31:58 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (11/06/2015 10:38:44 PM) (Source: ESENT) (User: )
Description: Windows (2976) Windows: Unable to write a shadowed header for file C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk. Error -1032.

Error: (11/06/2015 10:38:44 PM) (Source: ESENT) (User: )
Description: Windows (2976) Windows: An attempt to open the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (11/06/2015 10:37:48 PM) (Source: ESENT) (User: )
Description: Windows (2976) Windows: Unable to write a shadowed header for file C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk. Error -1032.

Error: (11/06/2015 10:37:48 PM) (Source: ESENT) (User: )
Description: Windows (2976) Windows: An attempt to open the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (11/06/2015 10:36:06 PM) (Source: ESENT) (User: )
Description: Windows (2976) Windows: Unable to write a shadowed header for file C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk. Error -1032.

Error: (11/06/2015 10:36:06 PM) (Source: ESENT) (User: )
Description: Windows (2976) Windows: An attempt to open the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (11/06/2015 10:32:20 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (11/01/2015 07:22:22 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {83588fa4-9197-4315-a6fa-e5eb0ab262e3}

Error: (11/01/2015 07:20:42 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {83588fa4-9197-4315-a6fa-e5eb0ab262e3}

System errors:
=============
Error: (11/15/2015 08:44:27 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (11/15/2015 08:44:27 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (11/15/2015 04:18:31 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

Error: (11/15/2015 04:18:03 AM) (Source: Service Control Manager) (User: )
Description: The MCSTRM service failed to start due to the following error: %%2

Error: (11/15/2015 04:14:04 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.

Error: (11/15/2015 04:09:14 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (11/15/2015 12:54:13 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (11/15/2015 12:54:13 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (11/15/2015 12:20:35 AM) (Source: DCOM) (User: )
Description: {9B1F122C-2982-4E91-AA8B-E071D54F2A4D}

Error: (11/15/2015 12:20:21 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Microsoft Office Sessions:
=========================
Error: (11/15/2015 12:31:58 AM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (11/06/2015 10:38:44 PM) (Source: ESENT)(User: )
Description: Windows2976Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032

Error: (11/06/2015 10:38:44 PM) (Source: ESENT)(User: )
Description: Windows2976Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/06/2015 10:37:48 PM) (Source: ESENT)(User: )
Description: Windows2976Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032

Error: (11/06/2015 10:37:48 PM) (Source: ESENT)(User: )
Description: Windows2976Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/06/2015 10:36:06 PM) (Source: ESENT)(User: )
Description: Windows2976Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032

Error: (11/06/2015 10:36:06 PM) (Source: ESENT)(User: )
Description: Windows2976Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/06/2015 10:32:20 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (11/01/2015 07:22:22 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {83588fa4-9197-4315-a6fa-e5eb0ab262e3}

Error: (11/01/2015 07:20:42 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {83588fa4-9197-4315-a6fa-e5eb0ab262e3}

CodeIntegrity Errors:
===================================
  Date: 2015-08-04 23:23:24.006
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:24.000
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.991
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.981
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.883
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.876
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.865
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.857
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.753
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

  Date: 2015-08-04 23:23:23.742
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.3.1.30017 - BitTorrent Inc.)
AC3Filter 2.6.0b (HKLM-x32\...\AC3Filter_is1) (Version: 2.6.0b - Alexander Vigovsky)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.199 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.5.146 - Adobe Systems, Inc.)
Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - )
Advanced PDF Repair v2.0 (HKLM-x32\...\Advanced PDF Repair v2.0) (Version:  - )
AOMEI Backupper Standard (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536C09F}_is1) (Version:  - AOMEI Technology Co., Ltd.)
AP Tuner 3.08 (HKLM-x32\...\AP Tuner 3.08) (Version:  - )
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{439760BC-7737-4386-9B1D-A90A3E8A22EA}) (Version: 3.4.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 1.3.12 (Unicode) (HKLM-x32\...\Audacity 1.3 Beta (Unicode)_is1) (Version:  - Audacity Team)
Autodesk SketchBook Pro 6.2.4 (HKLM-x32\...\{B882B2FC-D21E-4BCA-A173-4855757DE84A}) (Version: 6.24.0000 - Autodesk)
Avast Free Antivirus (HKLM-x32\...\avast) (Version: 10.3.2225 - AVAST Software)
Bamboo Dock (HKLM-x32\...\{BEBD8B5B-2EC8-6489-1585-47B78EA6832A}) (Version: 4.1.0 - Wacom Europe GmbH) Hidden
Bamboo Dock (HKLM-x32\...\Bamboo Dock) (Version: 3.5 - Wacom Co., Ltd.)
Bamboo Dock (HKLM-x32\...\wacomid-desktop-launcher.DCFD4B89A63EE70BC162777F06D4B93B6397AEC7.1) (Version: 4.1.0 - Wacom Europe GmbH) Hidden
Battlefield 1942 (HKLM-x32\...\{698D7E61-E4BF-4CA6-8A09-CF6BDBFDEF65}) (Version:  - )
Battlefield 1942: Secret Weapons of WWII (HKLM-x32\...\{B73B4A99-4173-4747-BBEC-0F05E966F9D2}) (Version:  - )
Battlefield 1942: The Road To Rome (HKLM-x32\...\{D057AA08-8CBF-42E3-9EAB-23B8FED1C279}) (Version:  - )
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.5.41203 - BitTorrent Inc.)
calibre (HKLM-x32\...\{F9BD2B85-0EF1-4ACB-86EC-A616671EEADA}) (Version: 0.9.23 - Kovid Goyal)
calibre 64bit (HKLM\...\{19AE3412-6052-44C9-8AFA-F6049A7642E1}) (Version: 0.9.44 - Kovid Goyal)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version:  - )
Canon MP Navigator EX 4.0 (HKLM-x32\...\MP Navigator EX 4.0) (Version:  - )
Canon MP495 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP495_series) (Version:  - )
Canon MP495 series User Registration (HKLM-x32\...\Canon MP495 series User Registration) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
CardRecovery 6.10 (HKLM-x32\...\{88D68A69-D247-466B-90DD-575F6BE16230}_is1) (Version:  - WinRecovery Software)
CardRecoveryPro 2.1.5 (HKLM-x32\...\{CE13C819-54FF-44B0-8195-5A2095142CF0}_is1) (Version: 2.1.5 - LionSea SoftWare)
CCleaner (HKLM\...\CCleaner) (Version: 3.26 - Piriform)
CDisplayEx 1.8 (HKLM-x32\...\CDisplayEx_is1) (Version:  - Henri Gourvest.)
Celtx (2.9.7) (HKLM-x32\...\Celtx (2.9.7)) (Version: 2.9.7 (en-US) - Greyfirst)
Comical 0.8 (HKLM-x32\...\Comical_is1) (Version:  - James Athey)
ComicRack v0.9.175 (HKLM\...\ComicRack) (Version: v0.9.175 - cYo Soft)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.3) (Version: 5.0.0.3 - Coupons.com Incorporated)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.47.1.0333 - Disc Soft Ltd)
Daria's Inferno (HKLM-x32\...\Daria's Inferno) (Version:  - )
dBpoweramp DSP Effects (HKLM-x32\...\dBpoweramp DSP Effects) (Version: Release 9 - Illustrate)
dBpoweramp m4a Nero AAC Encoder (HKLM-x32\...\dBpoweramp m4a Nero AAC Encoder) (Version: Release 1 - Illustrate)
dBpoweramp Monkeys Audio Codec (HKLM-x32\...\dBpoweramp Monkeys Audio Codec) (Version: Release 11 (Monkeys v4.06 PP) - Illustrate)
dBpoweramp Music Converter (HKLM-x32\...\dBpoweramp Music Converter) (Version: Release 14.4 - Illustrate)
dBpoweramp WavPack Codec (HKLM-x32\...\dBpoweramp WavPack Codec) (Version: Release 8 (WavPack v4.60) - Illustrate)
dBpoweramp Windows Media Audio 10 Codec (HKLM-x32\...\dBpoweramp Windows Media Audio 10 Codec) (Version: Release 7 - Illustrate)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.22 - DivX, LLC)
Doom 3 (HKLM-x32\...\{584267B8-0BB0-4D18-9FFA-726576619E9A}) (Version: 1.3 - Activision) Hidden
Doom 3 (HKLM-x32\...\{EEFB15EB-FE8B-47DF-A496-1C4D1420294A}) (Version: 1.3 - Activision) Hidden
Doom 3 (HKLM-x32\...\{FB6908C2-2138-4D6E-9CAF-11D7AE6C3909}) (Version: 1.2 - Activision) Hidden
Doom 3 (HKLM-x32\...\InstallShield_{EEFB15EB-FE8B-47DF-A496-1C4D1420294A}) (Version: 1.3 - Activision)
Dynasty Warriors 4 Hyper (HKCU\...\{DBFF7A38-F460-419A-A2E7-2D55BD2D9AD4}) (Version:  - )
EAX4 Unified Redist (HKLM-x32\...\{89661B04-C646-4412-B6D3-5E19F02F1F37}) (Version: 4.001 - Creative Labs)
eMedia Guitar Method 1 (HKLM-x32\...\{B3B4E8E4-E2A4-11D6-8D31-00105A629F49}) (Version:  - eMedia Guitar Method 1)
eMedia Rock Guitar Method (HKLM-x32\...\{9521E662-CA9E-11D8-AF05-0050708557B4}) (Version:  - eMedia Rock Guitar Method)
Evernote v. 5.1 (HKLM-x32\...\{9DF852CA-6831-11E3-AD73-00163E98E7D6}) (Version: 5.1.0.2217 - Evernote Corp.)
Final Draft (HKLM-x32\...\{7C3C895B-AE02-4F30-8A6A-051D37A38DD0}) (Version: 8.0.3.120 - Final Draft, Inc.)
foobar2000 v1.2.9 (HKLM-x32\...\foobar2000) (Version: 1.2.9 - Peter Pawlowski)
FrostWire 5.2.11 (HKLM-x32\...\FrostWire 5) (Version: 5.2.11.0 - FrostWire Team)
Google Chrome (HKCU\...\Google Chrome) (Version: 46.0.2490.86 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Graffiti Studio 2.0 (HKLM-x32\...\Graffiti Studio 2.0_is1) (Version:  - Less Rain)
Halo 2 for Windows Vista (HKLM-x32\...\{0CA38F52-F0FA-4B9F-8A36-EC8A9609FBBC}) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1883 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
InterActual Player (HKLM-x32\...\InterActual Player) (Version:  - )
Java 8 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418051F0}) (Version: 8.0.510 - Oracle Corporation)
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)

Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 3.2.0 - Kobo Inc.)
LAME v3.98.3 for Audacity (HKLM-x32\...\LAME for Audacity_is1) (Version:  - )
LG United Mobile Drivers (HKLM-x32\...\{5DB849D6-9392-4FB7-9ABB-87ED433152E5}) (Version: 3.8.1 - LG Electronics)
LibreOffice 4.1 Help Pack (English (United States)) (HKLM-x32\...\{34ED727D-D58A-469F-93B7-7880C50C69A9}) (Version: 4.1.4.2 - The Document Foundation)
LibreOffice 4.1.4.2 (HKLM-x32\...\{94E11973-ED58-47A0-907C-ABF6D95C5DD8}) (Version: 4.1.4.2 - The Document Foundation)
Logitech Gaming Software 5.10 (HKLM\...\{1444D2EE-C7AD-44A8-844F-2634B49353D1}) (Version: 5.10.127 - Logitech)
Macrium Reflect Free Edition (HKLM\...\{A163A86C-9EBB-4DCB-B02E-35CF63002F39}) (Version: 6.1.909 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.1 - Paramount Software (UK) Ltd.)
Magic ISO Maker v5.5 (build 0281) (HKLM-x32\...\Magic ISO Maker v5.5 (build 0281)) (Version:  - )
MagicDisc 2.7.106 (HKLM-x32\...\MagicDisc 2.7.106) (Version:  - )
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Manga Studio Debut 3.0 (HKLM-x32\...\Manga Studio Debut 3.0) (Version:  - )
Max Payne 2 (HKLM-x32\...\{EFE1AB94-5466-4B6E-BE31-FF4C115FD25D}) (Version: 1.01.102 - )
Media Cope 3.2 (HKLM-x32\...\Media Cope_is1) (Version:  - Media Cope)
MediaMonkey 4.0 (HKLM-x32\...\MediaMonkey_is1) (Version: 4.0 - Ventis Media Inc.)
Medieval CUE Splitter (HKLM-x32\...\{B96D2269-568B-4CBF-9332-12FAE8B158F7}) (Version: 1.2.0 - Medieval Software)
Mercenaries 2: World in Flames™ (HKLM\...\{26FDF89A-FA65-4FA2-8522-37CC84DFDCEE}) (Version: 2.0.1.0 - Electronic Arts)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office Live Add-in 1.4 (HKLM-x32\...\{AE3CF174-872C-46C6-B9F6-C0593F3BC7B8}) (Version: 2.0.3008.0 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MoodTuner (HKLM-x32\...\{CFCA7747-0813-AEBA-886F-732E1CBD79EA}) (Version: 1.1 - GUGA EOOD) Hidden
MoodTuner (HKLM-x32\...\com.gugga.radiomini) (Version: 1.1 - GUGA EOOD)
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
Mp3tag v2.58 (HKLM-x32\...\Mp3tag) (Version: v2.58 - Florian Heidenreich)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Need for Speed™ Most Wanted (HKLM-x32\...\{ADE91A13-434D-4229-00BC-182BAD607303}) (Version:  - )
Norton 360 (HKLM-x32\...\N360) (Version: 20.6.0.27 - Symantec Corporation)
NVIDIA PhysX (HKLM-x32\...\{DEA314C4-0929-4250-BC92-98E4C105F28D}) (Version: 9.10.0129 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
OpenOffice 4.0.0 (HKLM-x32\...\{55E61709-D7D4-43C0-B45D-BFAF5C09A02D}) (Version: 4.00.9702 - Apache Software Foundation)
Opera 12.16 (HKLM-x32\...\Opera 12.16.1860) (Version: 12.16.1860 - Opera Software ASA)
PLATO Web Learning Network Clients (HKLM-x32\...\PLATO Web Learning Network Clients) (Version:  - )
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Readon TV Movie Radio Player 7.6.0.0 (HKLM-x32\...\{80074966-5231-428D-9AE7-B7D5D2DC3246}) (Version: 7.6.0 - Readon Technology)
RealDownloader (HKLM-x32\...\{3DC873BB-FFE3-46BF-9701-26B9AE371F9F}) (Version: 1.3.2 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2005 Runtime (HKLM-x32\...\{026C3D27-9BE1-46BE-BEAE-6DE38A0F4FBE}) (Version: 8.0 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 12.0) (Version:  - RealNetworks)
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0005 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5904 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30101 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{0FB630AB-7BD8-40AE-B223-60397D57C3C9}) (Version: 2.00.0006 - Realtek)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.2 - Roxio)
Sam & Max - Save the World (HKLM-x32\...\Sam & Max - Save the World_R.G. Mechanics_is1) (Version:  - R.G. Mechanics, markfiter)
Samsung Kies (HKLM-x32\...\{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.3.2.12054_20 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.3.2.12054_20 - Samsung Electronics Co., Ltd.)
Samsung Story Album Viewer (HKLM-x32\...\{698BBAD8-B116-495D-B879-0F07A533E57F}) (Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.) Hidden
Samsung Story Album Viewer (HKLM-x32\...\InstallShield_{698BBAD8-B116-495D-B879-0F07A533E57F}) (Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.34.0 - SAMSUNG Electronics Co., Ltd.)
Sansa Updater (HKCU\...\Sansa Updater) (Version:  - )
SDFormatter (HKLM-x32\...\{A5355F15-F98B-4704-9BAE-E53B9FE48F48}) (Version: 3.1.0 - SD Association)
Shadow Watch (HKLM-x32\...\Shadow Watch) (Version:  - )
Skype™ 7.3 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.3.101 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Spider-Man® - Web of Shadows™ 1.1 Patch (HKLM-x32\...\InstallShield_{9208F706-6528-4591-A997-F41395FBD8A7}) (Version:  - ) Hidden
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
SpywareBlaster 5.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
Street Racing Syndicate ™ (HKLM-x32\...\{1CC535A8-BD37-4AD5-BF85-1C366873BA47}) (Version: 1.00.0000 - )
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 13.2.6.1 - Synaptics Incorporated)
System Requirements Lab (HKLM-x32\...\{9E1BAB75-EB78-440D-94C0-A3857BE2E733}) (Version: 4.1.71.0 - Husdawg, LLC)
TagScanner 5.1.655 (HKLM-x32\...\TagScanner_is1) (Version:  - Sergey Serkov)
TH2 (HKLM\...\{DA6ECC88-5F44-48a0-ADE4-ECEA83134995}_is1) (Version: 2.2.14 - Overloud)
The Weather Channel App (HKLM-x32\...\{167158CE-1637-4167-8A1C-C2549EEA966A}) (Version: 1.00.0000 - The Weather Channel)
TheMatrix Screen Saver version 1.14 (HKLM-x32\...\{23FBECC1-FA31-472A-83FB-27520B81EC3A}_is1) (Version: 1.14 - Meticulous Software)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.0 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.09 - TOSHIBA)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{F64684A0-754B-4637-B7F9-6E8DAA8CD5CD}) (Version: 1.5.05.64 - TOSHIBA Corporation)
TOSHIBA ConfigFree (HKLM-x32\...\{F3529665-D75E-4D6D-98F0-745C78C68E9B}) (Version: 8.0.21 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.1 for x64 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 3.01.0.07-A - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM-x32\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version:  - )
TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.4C - TOSHIBA CORPORATION)
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.0.11C - TOSHIBA CORPORATION)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.2 - TOSHIBA Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.3.64 - TOSHIBA CORPORATION)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.1 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{5BCC94A1-DEF1-4AB4-8046-BC13048E929A}) (Version: 1.5.07.64 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.14 - TOSHIBA)
TOSHIBA Speech System Applications (HKLM-x32\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version: 1.00.2518 - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM-x32\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM-x32\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.7C - TOSHIBA CORPORATION)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.2.26.64 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.3 - Toshiba)
TypeFaster Typing Tutor (HKLM-x32\...\TypeFaster) (Version:  - )
Utility Common Driver (HKLM-x32\...\{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.50.27C - TOSHIBA) Hidden
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM-x32\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
VLC media player 2.1.0 (HKLM\...\VLC media player) (Version: 2.1.0 - VideoLAN)
Wacom (HKLM\...\Pen Tablet Driver) (Version: 5.3.2-1 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.2 - Wacom Technology Corp.)
WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.2 - Wacom Technology Corp.)
WebTablet IE Plugin (HKLM-x32\...\Wacom WebTabletPlugin for IE) (Version: 1.1.0.12 - Wacom Technology Corp.)
WebTablet Netscape Plugin (HKLM-x32\...\Wacom WebTabletPlugin for Netscape) (Version: 1.1.0.10 - Wacom Technology Corp.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live OneCare safety scanner (HKLM-x32\...\Windows Live OneCare safety scanner) (Version:  - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)

========================= Memory info: ===================================
Percentage of memory in use: 90%
Total physical RAM: 2936.89 MB
Available physical RAM: 267.51 MB
Total Virtual: 5871.98 MB
Available Virtual: 2481.67 MB

========================= Partitions: =====================================
1 Drive c: (TI105756W0B) (Fixed) (Total:222.43 GB) (Free:18.69 GB) NTFS
2 Drive d: (GSP1RMCHPXFRER_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF

========================= Users: ========================================
User accounts for \\SLEEPYNINJA-PC

Administrator            Guest                    Sleepy Ninja             


**** End of log ****


Edited by hamluis, 15 November 2015 - 11:24 AM.


#4 Clutch450

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Posted 15 November 2015 - 09:47 AM

And here is the speccy link:

 

http://speccy.piriform.com/results/K8mscjxryw8g3OpQenCxHlA

 

I hope my brother didn't do anything stupid when he was using my old laptop.



#5 hamluis

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Posted 15 November 2015 - 11:35 AM

Insufficient free space on C:, general recommendation is !5% of the Windows partition should be free space for Windows to function as expected.

 

Windows Live One Care safety scanner...is unsupported, should be removed from the system.

 

https://social.microsoft.com/forums/en-US/732e6371-2e71-479a-8cd6-b189941ed4fb/how-to-uninstall-windows-live-onecare

 

You have Avast AV installed...you have Norton 360 installed.  Please uninstall both apps, then reinstall 1, update it, run a full scan of your system.

 

Norton Removal Tool

 

Avast Uninstall Utility

 

Louis



#6 Clutch450

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Posted 15 November 2015 - 06:59 PM

Insufficient free space on C:, general recommendation is !5% of the Windows partition should be free space for Windows to function as expected.

 

Windows Live One Care safety scanner...is unsupported, should be removed from the system.

 

https://social.microsoft.com/forums/en-US/732e6371-2e71-479a-8cd6-b189941ed4fb/how-to-uninstall-windows-live-onecare

 

You have Avast AV installed...you have Norton 360 installed.  Please uninstall both apps, then reinstall 1, update it, run a full scan of your system.

 

Norton Removal Tool

 

Avast Uninstall Utility

 

Louis

I removed both apps and reinstalled Avast. I don't know why Norton was installed. I ran a full system scan and nothing came up. I'll probably run another to make sure. Also i freed up some space so that there is about 59 GB available.


Edited by Clutch450, 15 November 2015 - 06:59 PM.


#7 Astronomical

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Posted 16 November 2015 - 10:41 AM

Hi,

 

Just some useful info.

 

A possible issue relating to Windows Update unable to function properly after swapping in the new hard drive is that the new hard disk is a 512e hdd whereas the old hard disk is a legacy 512byte hdd.

 

Re : http://www.cnet.com/forums/discussions/new-hdd-on-laptop-problem-installing-windows/

 

You may need an updated storage device driver e.g the Intel Rapid Storage Technology (RST) driver v9.6 and above to run Windows 7 OS  properly.

 

BTW,  Intel Rapid Storage Technology (RST) was formerly known as Intel Matrix Storage Manager.

 

Regards and best of luck.



#8 dudeage

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Posted 18 November 2015 - 12:55 PM

1 thing that really popped out to me in that list is you have 2 antivirus programs installed on your PC.  

 

Strongly recommend deleting 1 of the Avast or Norton 360.  If it isn't causing this problem, your PC is likely just a "crashing the PC" bomb waiting to go off.  

 

2 AV programs are well known to cause conflict with each other, which can wreak all kinds of havoc up to and including crashing the machine.  



#9 dc3

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Posted 18 November 2015 - 03:07 PM

@dudeage

 

Hamluis has already addressed the problem running two antivirus programs in Post #5. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 Clutch450

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Posted 18 November 2015 - 03:43 PM

Hi,

 

Just some useful info.

 

A possible issue relating to Windows Update unable to function properly after swapping in the new hard drive is that the new hard disk is a 512e hdd whereas the old hard disk is a legacy 512byte hdd.

 

Re : http://www.cnet.com/forums/discussions/new-hdd-on-laptop-problem-installing-windows/

 

You may need an updated storage device driver e.g the Intel Rapid Storage Technology (RST) driver v9.6 and above to run Windows 7 OS  properly.

 

BTW,  Intel Rapid Storage Technology (RST) was formerly known as Intel Matrix Storage Manager.

 

Regards and best of luck.

Thanks for the info. I wold like to know if i should install the Intel Rapid Storage Technology after cloning and swapping the hard drives. I haven't really done any major computer work since i was a intern at a computer shop.in high scool. Also, i tried cloning the hard drive again and it is still giving me the same issue. Edit: Intel rapid storage technology won't install.


Edited by Clutch450, 18 November 2015 - 04:20 PM.


#11 Astronomical

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Posted 19 November 2015 - 07:30 AM

Hi Clucth450,

 

Sorry to hear that you were unable to update the Intel Rapid Storage Technology (IRST) driver.

 

There is a video tutorial  with a similar issue and on how to update the driver:

 

https://www.youtube.com/watch?v=yFa-qBAmQiM

 

Take note : As shown in the video, you are only required to update the driver and not install the whole IRST Software Application to make it work.

 

You should be able to update the IRST driver after cloning and swapping the hard drives .

 

To check on the version of IRST driver, before and after an update:

 

1)Click the Start button.

 

2)Right-click Computer, and then select Properties.

 

3)On the left-hand side of the System window, under Control Panel Home, click Device Manager.

 

4)Double-click IDE ATA/ATAPI controllers.

 

5)Double-click your Intel® _________________ SATA AHCI Controller.

 

6)Navigate to the Driver tab of the controller properties window.
   Note: The version of the current driver would be listed.

 

Re : http://www.howtogeek.com/98465/htg-explains-when-do-you-need-to-update-your-drivers/

 

Hope this is helpful.



#12 Astronomical

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Posted 20 November 2015 - 11:42 PM

Hi Clutch450,

 

 

I forgot to add that if the Intel Rapid Storage Technology (IRST) Software package you have downloaded exited and failed to install, try and uninstall the existing Intel Matrix Storage Manager (IMSM) application first via the Control Panel > Program & Features before starting the installation again.

 

This will uninstall the IMSM application software itself but not the driver.

 

Best Regards


Edited by hamluis, 21 November 2015 - 05:49 PM.
Removed unnecessary quotebox - Hamluis.


#13 Clutch450

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Posted 21 November 2015 - 12:00 AM

Thank you! I managed to download a different version of intel rst from HP's website, and that download worked. Now i just gotta makesure everything else works.


Edited by hamluis, 21 November 2015 - 05:49 PM.
Removed unnecessary quotebox - Hamluis.


#14 Astronomical

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Posted 21 November 2015 - 05:08 AM

Hi Clucth450,

 

Glad to hear that.

 

If all goes well, you might later want to check on  the Partition Alignment of your new Cloned Hard Disk Drive to ensure that it is performing in optimal condition.

 

Suggest you check out Mini-Tool Partition Wizard Free to do the job for you.

 

Re : http://www.partitionwizard.com/free-partition-manager.html

 

       http://www.partitionwizard.com/help/align-partition.html

 

Best regards.






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