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Since updates 13 Nov Publisher 2010 problems KB2817478


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#1 Tillpott

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Posted 13 November 2015 - 09:07 PM

I have installed all the Updates - my OS isWindows 7

 

Security Update for Microsoft Publisher 2010 (KB2817478) 32-Bit Edition

 

Installation date: ‎13/‎11/‎2015 10:07 AM

 

Installation status: Successful

 

Update type: Important

 

 

Since installing - I am unable to open a previous Publisher doc - but I can open a new one ??? Publisher 2003 I have on my laptop

Attached are screen shots of messages I received when trying to open an old file.

 

Should I uninstall it?  If so how please...?

Attached File  Publisher failed to open in safe mode.JPG   20.45KB   0 downloadsAttached File  Publisher failed to open.JPG   28.73KB   0 downloadsAttached File  Single Image 2010.JPG   21.8KB   0 downloadsAttached File  Successful -.JPG   21.76KB   0 downloads

 

At the end of following these instructions - I still cannot open a current Publisher file made yesterday before the updates.

I just get the same repetitive messages.

 

Please help as I need access to previous Publisher files.

 

Thank you


Edited by Tillpott, 13 November 2015 - 09:27 PM.


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#2 sparklestar

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Posted 21 November 2015 - 09:24 PM

I don't know anything about this issue or if you should uninstall it (but it seems to me like you should), but here is how to uninstall the update:

 

To uninstall the update: Go to control panel, uninstall a program, view installed updates,   and search for KB2817478   and right click it and Uninstall.



#3 TsVk!

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Posted 23 November 2015 - 12:54 AM

Uninstall the update, but if that doesn't work use system restore to revert your whole machine to before the update and then try again.

 

TsVk!

 

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