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My computer running very slow


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#1 lzr1984

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Posted 13 November 2015 - 08:45 AM

Load a video will take quite some time, just wonder any virus in computer?

Surfing net also slow...

Attached Files


Edited by lzr1984, 14 November 2015 - 03:09 AM.


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#2 lzr1984

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Posted 14 November 2015 - 03:08 AM

anyone ??



#3 lzr1984

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Posted 14 November 2015 - 11:15 AM

anyone??



#4 lzr1984

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Posted 14 November 2015 - 10:36 PM

anyone?



#5 HelpBot

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Posted 18 November 2015 - 08:50 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/596250 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


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#6 lzr1984

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Posted 21 November 2015 - 11:41 PM

Computer load very slow and open a new tab will be loading slow as well.

Attached Files


Edited by lzr1984, 21 November 2015 - 11:43 PM.


#7 nasdaq

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Posted 22 November 2015 - 08:39 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.


start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

BHO: 6E00F8BD-B020-5DB9-3A61-7EC6B7F0356C Class -> {6E00F8BD-B020-5DB9-3A61-7EC6B7F0356C} -> C:\Program Files\QvodPlayer\AddIn\{6E00F8BD-B020-5DB9-3A61-7EC6B7F0356C}\QvodAddr.dll => No File
FF Plugin: @funshion.com/npFunshion -> C:\Users\Zheng Rui\funshion\funshiontools\npFunshion.dll [No File]
FF Plugin: @nexon.net/NxGame -> C:\ProgramData\NexonUS\NGM\npNxGameUS.dll [No File]
FF Plugin: @pandonetworks.com/PandoWebPlugin -> C:\Program Files\Pando Networks\Media Booster\npPandoWebPlugin.dll [No File]
FF Plugin: @qvod.com/QvodInsert -> C:\xuanfeng\QvodPlayer\npQvodInsert.dll [No File]
FF Plugin: @xigua.com/npxgax -> C:\Program Files\xigua\2.11.0.36\npxgax.dll [No File]
FF Plugin HKU\S-1-5-21-1340853952-2360647971-2343536148-1001: @acestream.net/acestreamplugin,version=2.2.0-next -> C:\Users\Zheng Rui\AppData\Roaming\ACEStream\player\npace_plugin.dll [No File]
FF Plugin HKU\S-1-5-21-1340853952-2360647971-2343536148-1001: @qvod.com/QvodInsert -> C:\Program Files\QvodPlayer\npQvodInsert.dll [No File]
CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\pdf.dll => No File
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll => No File
CHR Plugin: (Java(TM) Platform SE 7 U7) - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll => No File
CHR Plugin: (Java Deployment Toolkit 7.0.70.10) - C:\Windows\system32\npDeployJava1.dll => No File
CHR HKLM\...\Chrome\Extension: [geajonhkfagdbkpjjeacldojbpbeiigf] - C:\ProgramData\DownloadnSave\geajonhkfagdbkpjjeacldojbpbeiigf.crx <not found>
S3 cpuz134; \??\C:\Users\ZHENGR~1\AppData\Local\Temp\cpuz134\cpuz134_x32.sys [X]
S3 EagleXNt; \??\C:\Windows\system32\drivers\EagleXNt.sys [X]
S3 GGSAFERDriver; \??\C:\Program Files\Garena Plus\Room\safedrv.sys [X]
S3 HWCore; \??\C:\Program Files\DTLSoft\DriveTheLife\hwcore.sys [X]
S3 VBoxNetFlt; system32\DRIVERS\VBoxNetFlt.sys [X]
Task: {6F6C9C9B-DBDD-48E2-BF1E-3A6559D4C927} - System32\Tasks\4818 => Wscript.exe C:\Users\ZHENGR~1\AppData\Local\Temp\launchie.vbs //B <==== ATTENTION
Task: {DF63D914-3474-4821-99D8-7E05C932E1C2} - System32\Tasks\0 => Iexplore.exe  <==== ATTENTION
C:\Users\ZHENGR~1\AppData\Local\Temp\launchie.vbs

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===



Reset Internet Explorer:
Menu > Tools > Internet Options > Advanced Tab.
Click the Reset button on the bottom of the pane.
Click the Apply button.
Close IE.


Clean the Internet Explorer Cache.
https://kb.wisc.edu/page.php?id=15141

For IE 10, 11 follow the following instructions.
http://refreshyourcache.com/en/internet-explorer-11/
===

How is the computer running now?

#8 lzr1984

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Posted 24 November 2015 - 06:52 AM

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

 

where is it locate? 3rd line of log meant this?

 

FF Plugin: @funshion.com/npFunshion -> C:\Users\Zheng Rui\funshion\funshiontools\npFunshion.dll [No File]

 

btw i using chrome.


Edited by lzr1984, 24 November 2015 - 06:53 AM.


#9 nasdaq

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Posted 24 November 2015 - 09:10 AM

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:20-11-2015
Ran by Zheng Rui (administrator) on ZHENGRUI (22-11-2015 12:33:52)
Running from C:\Users\Zheng Rui\Desktop <- this is the 3rd line I was referring to.

It's you desktop.

===

I assumed you were using IE. Quoted from your log.

Internet Explorer Version 11 (Default browser: IE)


Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

p.s.
No harm is resetting IE also.

#10 nasdaq

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Posted 30 November 2015 - 09:54 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#11 nasdaq

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Posted 06 December 2015 - 09:24 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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