I have been infected with firstname.lastname@example.org virus - all documents and images are crypted. My question is how to remove the virus and how to protect the PC from it?
The only way I can imagine the virus can enter is throuh icq program but I am not sure.
I have resistalled windows, scanned the PC with Malwarebytes, ESET and McAffee and no success.
Please advise me how to remove the virus (not to decrypt files)!
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