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not sure if i can go ahead and clean these files. malwarebytes


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#1 giraffasus

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Posted 13 November 2015 - 12:23 AM

Indeed. These were found on a work company computer. I am hesitant to remove these mainly because I know there is a security software running in the background of the computer. When you turn on the computer you first have to enter a username and password to pass through that security software before logging into windows login. The software is SOPHOS.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/13/2015
Scan Time: 12:42 PM
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.11.13.01
Rootkit Database: v2015.11.04.02
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: nichii

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 394482
Time Elapsed: 13 min, 29 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 13
PUP.Optional.SweetIM, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{DEDAF650-12B8-48F5-A843-BBA100716106}, , [41445429fa916ec8fb724de97e84c838],
PUP.Optional.SweetIM, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{DEDAF650-12B8-48F5-A843-BBA100716106}, , [41445429fa916ec8fb724de97e84c838],
PUP.Optional.TidyNetwork, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{72A6AB0F-2FA8-4C73-9FCB-1E62A608F001}, , [b1d4225bddae979f5b3a3ff73bc78977],
PUP.Optional.TidyNetwork, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\DRAGDROP\{70BC1CDB-0744-4172-BDA0-B5A487D00C3A}, , [077e9edf4645be78cc8ce5b1788b2cd4],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\TNT2, , [b8cdc4b95f2cdc5a532732640ef5cf31],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{413E85FE-368B-4710-9A93-B8214F1450E0}, , [2164ed907714ac8ae4952670fd06c63a],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF25EE85-10FB-40DA-BA01-9BAD854FF3AC}, , [2d58d9a4741782b40e6b870f56adee12],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{EF616360-B1B1-4123-B2F2-8EAF2C21A76B}, , [0f765f1e4f3ce84e61186f27b94a25db],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FC7C8C67-C37D-4C0E-9D07-D200CB238768}, , [aed7c1bc4348f93d94e5296d61a2c937],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{413E85FE-368B-4710-9A93-B8214F1450E0}, , [087d403ded9e77bf3544078f1be8f808],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF25EE85-10FB-40DA-BA01-9BAD854FF3AC}, , [c2c381fcf59633032059c8ce768d1be5],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{EF616360-B1B1-4123-B2F2-8EAF2C21A76B}, , [1f666a13484322142950e5b17c87718f],
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FC7C8C67-C37D-4C0E-9D07-D200CB238768}, , [71142756dbb0f5419adff6a0dd2609f7],

Registry Values: 18
PUP.Optional.TNT2, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{D82D96FB-D5D6-4CB9-89EC-D9928BC0C6E3}, v2.10|Action=Allow|Active=TRUE|Dir=In|App=C:\Users\nichii\AppData\Local\TNT2\2.0.0.1829\TNT2User.exe|Name=TNT2|, , [f590cbb2c9c2f343cc5b17bf55aeb050]
PUP.Optional.TNT2, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{49DB1AB9-76E3-4155-8E04-BE97DAD1C08C}, v2.10|Action=Allow|Active=TRUE|Dir=In|App=C:\Users\nichii\AppData\Local\TNT2\2.0.0.1829\TNT2User.exe|Name=TNT2|, , [92f3334a464538fe71b67561986b34cc]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{413E85FE-368B-4710-9A93-B8214F1450E0}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10513/os10513.xml, , [2164ed907714ac8ae4952670fd06c63a]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{413E85FE-368B-4710-9A93-B8214F1450E0}|FaviconURL, http://mirror.mirror-files.com/tnt2/10250/su_16.ico, , [6124cfaea2e9eb4bd9a0395d9e65dd23]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF25EE85-10FB-40DA-BA01-9BAD854FF3AC}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10511/yah10511.xml, , [2d58d9a4741782b40e6b870f56adee12]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF25EE85-10FB-40DA-BA01-9BAD854FF3AC}|FaviconURL, http://mirror.mirror-files.com/tnt2/1/Y1404.ico, , [34518df05a310a2c80f99ef82cd7956b]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{EF616360-B1B1-4123-B2F2-8EAF2C21A76B}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10513/yah10513.xml, , [0f765f1e4f3ce84e61186f27b94a25db]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{EF616360-B1B1-4123-B2F2-8EAF2C21A76B}|FaviconURL, http://mirror.mirror-files.com/tnt2/1/Y1404.ico, , [83021964fc8f80b62950bed8d033e11f]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FC7C8C67-C37D-4C0E-9D07-D200CB238768}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10511/os10511.xml, , [aed7c1bc4348f93d94e5296d61a2c937]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FC7C8C67-C37D-4C0E-9D07-D200CB238768}|FaviconURL, http://mirror.mirror-files.com/tnt2/10252/su_16.ico, , [592c5c2195f6b77f2d4c771fde25a759]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{413E85FE-368B-4710-9A93-B8214F1450E0}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10513/os10513.xml, , [087d403ded9e77bf3544078f1be8f808]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{413E85FE-368B-4710-9A93-B8214F1450E0}|FaviconURL, http://mirror.mirror-files.com/tnt2/10250/su_16.ico, , [fa8b81fc1b702a0cfa7f9afc2dd66e92]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF25EE85-10FB-40DA-BA01-9BAD854FF3AC}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10511/yah10511.xml, , [c2c381fcf59633032059c8ce768d1be5]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF25EE85-10FB-40DA-BA01-9BAD854FF3AC}|FaviconURL, http://mirror.mirror-files.com/tnt2/1/Y1404.ico, , [add8b4c9b2d968ce6910fa9c13f049b7]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{EF616360-B1B1-4123-B2F2-8EAF2C21A76B}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10513/yah10513.xml, , [1f666a13484322142950e5b17c87718f]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{EF616360-B1B1-4123-B2F2-8EAF2C21A76B}|FaviconURL, http://mirror.mirror-files.com/tnt2/1/Y1404.ico, , [4c39512c7714a88ee594c1d58b78bd43]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FC7C8C67-C37D-4C0E-9D07-D200CB238768}|OSDFileURL, file:///C:/Users/nichii/AppData/Local/TNT2/Profiles/10511/os10511.xml, , [71142756dbb0f5419adff6a0dd2609f7]
PUP.Optional.TNT, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FC7C8C67-C37D-4C0E-9D07-D200CB238768}|FaviconURL, http://mirror.mirror-files.com/tnt2/10252/su_16.ico, , [e2a37eff800b0b2b65142d69cb3845bb]

Registry Data: 4
PUM.Optional.NoStartMenuMorePrograms, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|NoStartMenuMorePrograms, 1, Good: (0), Bad: (1),,[6223c9b425661a1cea78e96aaa5a639d]
PUM.Optional.NoDispBackgroundPage, HKU\S-1-5-21-2543166234-3621613621-1747508071-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM|NoDispBackgroundPage, 1, Good: (0), Bad: (1),,[493c314c8308f640162eca899a6aa65a]
PUM.Optional.NoStartMenuMorePrograms, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|NoStartMenuMorePrograms, 1, Good: (0), Bad: (1),,[d2b3bdc0e1aa49ed80e27bd81ce8b050]
PUM.Optional.NoDispBackgroundPage, HKU\S-1-5-21-2543166234-3621613621-1747508071-500\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM|NoDispBackgroundPage, 1, Good: (0), Bad: (1),,[8cf944394942e74f044075de14f058a8]

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


Edited by giraffasus, 13 November 2015 - 12:49 AM.


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#2 TsVk!

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Posted 13 November 2015 - 01:14 AM

There's a few different 'malwares' there.

 

Being a work machine I would suggest you get your IT person to clean your machine fully, just removing these entries will not complete the job.

 

If you are authorized to modify the machine I could help you.

 

TsVk!



#3 giraffasus

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Posted 13 November 2015 - 03:16 AM

I am authorized up to a certain extent as we are collectively responsible in solving IT problems as we share the machines and don't really have an IT person.



#4 TsVk!

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Posted 13 November 2015 - 03:24 AM

Ok then, let's clean it up :thumbup2:

 

 

:step1: Please download MiniToolBox, save it to your desktop and run it.

 

Checkmark the following checkboxes:

 

aak3k9.jpg

 

Click Go and note the saved Result.txt on your desktop, to copy into your reply

 

:step2: Please download AdwCleaner and save to your Desktop.

  • Right click and "Run as Administrator"
  • Click on the Scan button.
  • After the scan has finished, click on the Report button...a logfile will open in Notepad for review.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool, or you can save it to the desktop to be easily found for your reply.

Please let me know if this application removes something you want to keep on your system

 

:step3: Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Right click and "Run as Administrator".
  • The tool will open and start scanning your system.
  • On completion a log will open, note the saved JRT.txt on your desktop to copy into your reply

:step4: Please re-run MalwareBytes Anti-Malware.

  • Click "Scan now"
  • Click "remove threats" to remove all and follow the reboot instructions.
  • To export the log click on History > then click your scan log > Export > text file
  • Save on your desktop

:step5: ESET Online scanner

 

Follow this link or right click and "copy link location", then paste the link into the address bar on your newly opened browser instance

Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

  • Firstly, Accept the Terms and click Start
  • Click Enable detection of potentially unwanted applications and click Start again.

 

ESET will then download updates, install and begin scanning your computer. Please be patient as this can take some time.

 

  • When the scan completes, click List of found threats. Note: If no malware was found you will not get a list.

 

1446ya9.jpg

  • Click Export to text file and save the log on your desktop. Then click the Back button.

hry77t.jpg

  • Check Uninstall application on close and Delete quarantined files, then click the Finish button.

 

106x9g7.jpg

 

When you click finish the browser will not close but will offer you ESET products. Be aware the scan has actually finished and you need to close the browser window and reboot your computer to complete the process.

  • Please save the log to your desktop for your reply.

 

Then...

 

Copy and paste all the logs into your reply to this topic.

 

Regards

 

TsVk!



#5 giraffasus

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Posted 13 November 2015 - 03:56 AM

Okay. I will do this bit by bit. As I mentioned before, there is a security software, Sophos Group Safe guard, running in the background of this computer. I will post the logs as I finish so as to see if you see anything I might miss that might keep the computer from booting up.

 

An error continues to occur whenever I try to post.


Edited by giraffasus, 13 November 2015 - 04:17 AM.


#6 TsVk!

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Posted 13 November 2015 - 04:00 AM

These are fairly safe applications, and until we do a final removal step (not posted) there is little chance of removing essential software/settings.

 

To be sure please create a restore point before proceeding.

 

I will be around for a couple of hours yet though, before logging off for the night .



#7 giraffasus

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Posted 13 November 2015 - 04:21 AM

I can't post the log for some reason. It says I don't have the permission for that action.


Edited by giraffasus, 13 November 2015 - 04:23 AM.


#8 TsVk!

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Posted 13 November 2015 - 04:31 AM

copy and paste the text please.



#9 giraffasus

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Posted 13 November 2015 - 04:36 AM

I did Adwcleaner. It found nothing. Here is the log, though it isn't helpful as the character couldn't be rendered.

 

# AdwCleaner v5.019 - ?????????? 13/11/2015 ???? 18:27:13
# ??? 08/11/2015 ??? Xplode
# ?????? : 2015-11-09.1 [????]
# ???????????? : Windows 7 Professional Service Pack 1 (x86)
# ????? : nichii - GP714511
# ???? : C:\Users\nichii\Desktop\AdwCleaner.exe
# ????? : ????
# ???? : http://toolslib.net/forum

***** [ ???? ] *****


***** [ ???? ] *****


***** [ ???? ] *****


***** [ DLL ] *****


***** [ ??????? ] *****


***** [ ????????? ] *****


***** [ ????? ] *****

?? ?????? : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DEDAF650-12B8-48F5-A843-BBA100716106}
?? ?????? : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{72A6AB0F-2FA8-4C73-9FCB-1E62A608F001}
?? ?????? : HKCU\Software\TNT2
?? ?????? : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
?? ?????? : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3D2C9DE6-9ADE-4252-A241-E43723B0CE02}

***** [ Web???? ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [986 ???] ##########



#10 giraffasus

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Posted 13 November 2015 - 04:38 AM

Here is the Minitoolbox again.

MiniToolBox by Farbar  Version: 02-11-2015
Ran by nichii (administrator) on 13-11-2015 at 18:04:33
Running from "C:\Users\nichii\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Model: PC-VK22LAZCD Manufacturer: NEC
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = ローカル エリア接続 2 (Connected)
Microsoft Virtual WiFi Miniport Adapter = ワイヤレス ネットワーク接続 2 (Media disconnected)
Atheros AR938x Wireless Network Adapter = ワイヤレス ネットワーク接続 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration




 


the next portion of the MiniToolbox logWindows IP Configuration

   Host Name . . . . . . . . . . . . : GP714511
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : nichiigakkan.co.jp

Wireless LAN adapter ????? ???????? 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 42-7C-8F-8E-76-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter ????? ????????:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR938x Wireless Network Adapter
   Physical Address. . . . . . . . . : 20-7C-8F-8E-76-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter ???? ????? 2:

   Connection-specific DNS Suffix  . : nichiigakkan.co.jp
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : FC-61-98-28-EF-BC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.16.17(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, November 13, 2015 5:50:50 PM
   Lease Expires . . . . . . . . . . : Sunday, November 15, 2015 5:50:50 PM
   Default Gateway . . . . . . . . . : 192.168.16.1
   DHCP Server . . . . . . . . . . . : 192.168.16.1
   DNS Servers . . . . . . . . . . . : 192.168.16.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  192.168.16.1

Name:    google.com
Addresses:  2404:6800:400a:806::200e
      216.58.221.174


Pinging google.com [216.58.197.14] with 32 bytes of data:
Reply from 216.58.197.14: bytes=32 time=22ms TTL=55
Reply from 216.58.197.14: bytes=32 time=19ms TTL=55

Ping statistics for 216.58.197.14:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 22ms, Average = 20ms
Server:  UnKnown
Address:  192.168.16.1

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=192ms TTL=47
Reply from 98.138.253.109: bytes=32 time=154ms TTL=47

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 154ms, Maximum = 192ms, Average = 173ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...42 7c 8f 8e 76 a5 ......Microsoft Virtual WiFi Miniport Adapter
 14...20 7c 8f 8e 76 a5 ......Atheros AR938x Wireless Network Adapter
 13...fc 61 98 28 ef bc ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.16.1    192.168.16.17     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
     192.168.16.0    255.255.255.0         On-link     192.168.16.17    276
    192.168.16.17  255.255.255.255         On-link     192.168.16.17    276
   192.168.16.255  255.255.255.255         On-link     192.168.16.17    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.16.17    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.16.17    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
 



#11 giraffasus

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Posted 13 November 2015 - 04:40 AM

The next section of the Minitoolbox log

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/13/2015 05:52:34 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 


Edited by giraffasus, 13 November 2015 - 04:40 AM.


#12 giraffasus

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Posted 13 November 2015 - 04:43 AM


=========================== Installed Programs ============================

Adobe Acrobat 9 Pro - English, Fran軋is, Deutsch (HKLM\...\{AC76BA86-1033-F400-7760-000000000004}) (Version: 9.0.0 - Adobe Systems) Hidden
Adobe After Effects CS4 Third Party Content (HKLM\...\{67A9747A-E1F5-4E9A-81CC-12B5D5B81B6E}) (Version: 9 - Adobe Systems Incorporated) Hidden
Adobe Anchor Service CS4 (HKLM\...\{1618734A-3957-4ADD-8199-F973763109A8}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Bridge CS4 (HKLM\...\{83877DB1-8B77-45BC-AB43-2BAC22E093E0}) (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe CMaps CS4 (HKLM\...\{94D398EB-D2FD-4FD1-B8C4-592635E8A191}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color - Photoshop Specific CS4 (HKLM\...\{3D2C9DE6-9ADE-4252-A241-E43723B0CE02}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color EU Extra Settings CS4 (HKLM\...\{5570C7F0-43D0-4916-8A9E-AEDD52FA86F4}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color JA Extra Settings CS4 (HKLM\...\{0D6013AB-A0C7-41DC-973C-E93129C9A29F}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color NA Recommended Settings CS4 (HKLM\...\{00ADFB20-AE75-46F4-AD2C-F48B15AC3100}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color Video Profiles CS CS4 (HKLM\...\{63C24A08-70F3-4C8E-B9FB-9F21A903801D}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Creative Suite 4 Master Collection (HKLM\...\{61D6891E-E822-4448-9F9A-0AAAAEB6AF6C}) (Version: 4.0 - Adobe Systems Incorporated) Hidden
Adobe Creative Suite 4 Master Collection (HKLM\...\Adobe_b2d6abde968e6f277ddbfd501383e02) (Version: 4.0 - Adobe Systems Incorporated)
Adobe CSI CS4 (HKLM\...\{0F723FC1-7606-4867-866C-CE80AD292DAF}) (Version: 1 - Adobe Systems Incorporated) Hidden
Adobe Default Language CS4 (HKLM\...\{C52E3EC1-048C-45E1-8D53-10B0C6509683}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Encore CS4 Codecs (HKLM\...\{FB2A5FCC-B81B-48C2-A009-7804694D83E9}) (Version: 4 - Adobe Systems Incorporated) Hidden
Adobe ExtendScript Toolkit CS4 (HKLM\...\{F8EF2B3F-C345-4F20-8FE4-791A20333CD5}) (Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Extension Manager CS4 (HKLM\...\{054EFA56-2AC1-48F4-A883-0AB89874B972}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 19 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Fonts All (HKLM\...\{FCDD51BB-CAD0-4BB1-B7DF-CE86D1032794}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Illustrator CS4 (HKLM\...\{87532CAB-7932-4F84-8937-823337622807}) (Version: 14.0 - Adobe Systems Incorporated) Hidden
Adobe Linguistics CS4 (HKLM\...\{931AB7EA-3656-4BB7-864D-022B09E3DD67}) (Version: 4.0.0 - Adobe Systems Incorporated) Hidden
Adobe Media Encoder CS4 Exporter (HKLM\...\{561968FD-56A1-49FD-9ED0-F55482C7C5BC}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Media Encoder CS4 Importer (HKLM\...\{8186FF34-D389-4B7E-9A2F-C197585BCFBD}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Output Module (HKLM\...\{BB4E33EC-8181-4685-96F7-8554293DEC6A}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe PDF Library Files CS4 (HKLM\...\{F93C84A6-0DC6-42AF-89FA-776F7C377353}) (Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS4 (HKLM\...\{B65BA85C-0A27-4BC0-A22D-A66F0E5B9494}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS4 Support (HKLM\...\{63E5CDBF-8214-4F03-84F8-CD3CE48639AD}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Pro CS4 Third Party Content (HKLM\...\{C938BE91-3BB5-4B84-9EF6-88F0505D0038}) (Version: 4 - Adobe Systems Incorporated) Hidden
Adobe Reader X (10.1.2) - Japanese (HKLM\...\{AC76BA86-7AD7-1041-7B44-AA1000000001}) (Version: 10.1.2 - Adobe Systems Incorporated)
Adobe Search for Help (HKLM\...\{F0E64E2E-3A60-40D8-A55D-92F6831875DA}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Service Manager Extension (HKLM\...\{4943EFF5-229F-435D-BEA9-BE3CAEA783A7}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Setup (HKLM\...\{E8EE9410-8AC4-4F43-A626-DDECA75C79F3}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Soundbooth CS4 Codecs (HKLM\...\{52232EF4-CC12-4C21-ABCF-ADB79618302D}) (Version: 2 - Adobe Systems Incorporated) Hidden
Adobe Type Support CS4 (HKLM\...\{820D3F45-F6EE-4AAF-81EF-CE21FF21D230}) (Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Update Manager CS4 (HKLM\...\{05308C4E-7285-4066-BAE3-6B50DA6ED755}) (Version: 6.0.0 - Adobe Systems Incorporated) Hidden
Adobe WinSoft Linguistics Plugin (HKLM\...\{3DA8DF9A-044E-46C4-8531-DEDBB0EE37FF}) (Version: 1.1 - Adobe Systems Incorporated) Hidden
Adobe XMP Panels CS4 (HKLM\...\{3A4E8896-C2E7-4084-A4A4-B8FD1894E739}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
AdobeColorCommonSetCMYK (HKLM\...\{68243FF8-83CA-466B-B2B8-9F99DA5479C4}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
AdobeColorCommonSetRGB (HKLM\...\{16E6D2C1-7C90-4309-8EC4-D2212690AAA4}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
Artha 1.0.3.0 (HKLM\...\{DA9B11CD-46C8-40AD-BC88-8507C64FA8B7}_is1) (Version: 1.0.3.0 - Sundaram Ramaswamy)
Audacity 2.0.6 (HKLM\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
CB-Link SV (HKLM\...\{6CCA9C04-5C96-4C19-892F-15AA3B449FC3}) (Version: 2.01.00 - パイオニア株式会社) Hidden
CB-Link SV (HKLM\...\InstallShield_{6CCA9C04-5C96-4C19-892F-15AA3B449FC3}) (Version: 2.01.00 - パイオニア株式会社)
CB-Link SV コラボモード (HKLM\...\{26B54433-0CC4-4820-B6A7-C5A24DA62107}) (Version: 2.01.0001.00001 - パイオニア株式会社)
Connect (HKLM\...\{B29AD377-CC12-490A-A480-1452337C618D}) (Version: 1.0.0.1 - Adobe Systems Incorporated) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.10.11 - Dropbox, Inc.)
Google Chrome (HKLM\...\Google Chrome) (Version: 46.0.2490.86 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
IRTS-CON (HKLM\...\{E294F3B7-B4E8-4A3E-A1AD-800C659CA3D2}) (Version: 1.00.0001 - TOTOKU)
kuler (HKLM\...\{098727E1-775A-4450-B573-3F441F1CA243}) (Version: 2.0 - Adobe Systems Incorporated) Hidden
LAME v3.99.3 (for Windows) (HKLM\...\LAME_is1) (Version:  - )
LHAユーティリティ32 (HKLM\...\LHUT32) (Version:  - )
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile Language Pack - 日本語 (HKLM\...\Microsoft .NET Framework 4 Client Profile JPN Language Pack) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.4763.1000 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-US) (HKLM\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
PDF Settings CS4 (HKLM\...\{35D94F92-1D3A-43C5-8605-EA268B1A7BD9}) (Version: 9.0 - Adobe Systems Incorporated) Hidden
Photoshop Camera Raw (HKLM\...\{CC75AB5C-2110-4A7F-AF52-708680D22FE8}) (Version: 5.0 - Adobe Systems Incorporated) Hidden
SHARP タッチパネルドライバー (HKLM\...\{55644702-0D62-4E9E-986C-696FB28D4A3C}) (Version: 2.01.0206 - SHARP)
Sophos SafeGuard 5.50.0 Client (HKLM\...\{A944CBEB-4D5E-4242-B210-2E3F1774979C}) (Version: 5.50.0.116 - Sophos Plc)
Sophos SafeGuard 5.50.1 Client Configuration (HKLM\...\{9E4D14FD-20D8-4831-86AA-CCC996FF1AD8}) (Version: 5.50.1.17 - Sophos Plc)
Sophos SafeGuard Preinstall 5.50.0 (HKLM\...\{CDBAAE82-1725-4BDF-9770-69EA174318F1}) (Version: 5.50.0.116 - Sophos Plc)
Suite Shared Configuration CS4 (HKLM\...\{842B4B72-9E8F-4962-B3C1-1C422A5C4434}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
WinRAR 5.10 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)
WinSCP 5.7.1 (HKLM\...\winscp3_is1) (Version: 5.7.1 - Martin Prikryl)
WPS Office (9.1.0.4759) (HKCU\...\WPS Office) (Version: 9.1.0.4759 - Kingsoft Corp.)

**** End of log ****



#13 TsVk!

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Posted 13 November 2015 - 04:43 AM

Just the installed programs also if you please...

 

It's all good though, please proceed with JRT too. Disable Sophos for this if you can.



#14 giraffasus

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Posted 13 November 2015 - 04:45 AM

Interesting. If I try to post the errors, aside from the first error, I am told I don't have permission to do so.



#15 giraffasus

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Posted 13 November 2015 - 04:47 AM

I will have to do this later. Tomorrow at around noonish I should be able to get back on. Thanks for the help thus so far. Have a nice night.






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