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outlook 2013 email question

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#1 Adams369


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Posted 12 November 2015 - 03:45 PM

running windows 10 outlook 2013 and I clicked on an email that was junk or spam. But got a pop up from outlook stating contacting what i can only assume is the email client. Was this an attempt from the recipient to steal info from me. Or is this normal on outlook 2013. Concerned but my computer does not have any secure information on it. Ran numerous scans with bit defender malwarebytes superantispyware. and came up clean. 


any help would be appreciated thank you 

Edited by hamluis, 12 November 2015 - 03:48 PM.
Moved from Win 10 Support to Web Browsing/Email - Hamluis.

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#2 britechguy


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Posted 12 November 2015 - 05:24 PM

This is going to be very difficult to answer without additional information. 


It is not uncommon at all for e-mail clients to download nothing but the message header, but not the message content, until you try to open it.  This saves bandwidth and lets you mark stuff as junk without ever having opened the message or downloaded the message content.


It's also not uncommon, if this is how you have Outlook configured, to get a message if the Outlook client is trying to retrieve the message body from the server and that is delayed for any reason.


If you still have the message and/or can do a screen capture (Alt+Prt Sc) of the message dialog and post it that would be helpful.  I'm willing to bet that the message dialog would not appear again if the content was fetched the last time you touched the e-mail message under discussion.

Brian  AKA  Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299


    Here is a test to find out whether your mission in life is complete.  If you’re alive, it isn’t.
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