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Update or downgrade?


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#1 The Legend Of Tony

The Legend Of Tony

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Posted 12 November 2015 - 03:45 PM

my computer is giving me issues Problem is that when I go to my log in screen it says "other user" with a login with a local domain or a Microsoft account (even if you log in its just a black blank screen with only your mouse viewable) . I'm the only user on this computer why is it doing this? also I can't get into safe mode (I've pressed F keys (F1-F12) and the only keys that work are F2 which takes me to my ASUS UEFI BIOS , but i still can't figure out a way to get into safemode.

 

No pirated applications on this computer at all, last thing that was downloaded was Heroes of the Storm by Blizzard

 

I am running on a:

 

Motherboard: Sabertooth 990 fx r2.0

BIOS Version: 2301

CPU type: AMD FX 8320 Eight core processor

Total Memory: 8176 MB (DDR3 1333 MHz)

 

So I thought maybe it's because my bios is version # compatible with my CPU 
and apparently its an older update, so do I downgrade my BIOS in order for my computer to work properly

2015-11-12_1233.png

 

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#2 Captain_Chicken

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Posted 12 November 2015 - 09:40 PM

Please download MiniToolBox , save it to your desktop and run it.

Hello the legend of tony,
If you can, please

download MiniToolBox , save it to your desktop and run it
Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

When did this problem originate? Was it a bios update,?

Computer Collection:

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