Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

rare blue screens on upgraded PC?


  • Please log in to reply
4 replies to this topic

#1 okiewild

okiewild

  • Members
  • 122 posts
  • OFFLINE
  •  
  • Local time:07:16 PM

Posted 12 November 2015 - 03:39 PM

Don't remember ever having any BSODs until after upgrading my PC a year ago. I haven't been able to tie this to any usage pattern, and no I'm not overclocking. Have tried some tools like WhoCrashed and even downloaded Microsofts WinDbg and large set of affiliated tools. Still not clear. Have attached the two required files. NOTE: My most recent BSODs on 11-08 were during a load test, so may not count.

 

· Windows 7
· x64 
· (was XP)
· OS is OEM-type purchased from newegg
· Mobo and power supply about 1 year old
· Age of OS installation - about 1 year / first install
· CPU - Intel Core i5 4670K Haswell
· Video- onboard Intel HD Graphics 4600
· MotherBoard - ASUS Z87-A
· Power - Seasonic X650 GOLD SS-650KM R
· Custom built Antec Sonata I tower
· Exact model number - n/a
· Desktop

Attached Files



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:16 PM

Posted 14 November 2015 - 10:35 AM

As the system is not supposed to BSOD ever - any BSOD's are significant.  We could discuss the possibilities of BSOD's using Driver Verifier and their significance - but that's way beyond the areas that I usually cover in BSOD analysis.

 

Only 212 Windows Updates installed.  Most systems with SP1 have 300 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

You have a NETGEAR WG111v3 Wireless-G USB Adapter (The wg111v3.sys driver dates from 2009):

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


C: drive only has about 10% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

Ethernet controller drivers aren't installed.  Please install the latest, W7 compatible version available from the manufacturer's website.

If not using Ethernet, you can feel free to disable it in Device Manager AFTER the drivers have been installed.

 

1 memory dump blames your MAudio drivers, 2 of them blame your USB 3.0 drivers.

I have to wonder if there's more than 1 problem going on here.

 

So, the first thing is to fix/remove the wireless USB wifi device.

The easiest temporary fix is to move the computer so you can connect with a wired connection (temporarily).

If you can do that, then uninstall the wireless USB wifi software and physically remove the device from your system.

 

Should the system continue to BSOD, then we'll work on the MAudio device.
But, to save time, you may want to:

- download a fresh set of the latest compatible drivers for the device

- uninstall the currently installed MAudio software/drivers

- install the freshly downloaded drivers

- monitor for further BSOD's

 

I would also suggest updating your Intel USB 3.0 controller drivers (available at the motherboard manufacturer's support website).

 

Finally, uninstall the Western Digital software from your system.  The wdcsam64.sys driver dates from 2008 and is known to cause BSOD's on some Windows systems.

 

Analysis:
The following is for informational purposes only.
**************************Sun Nov  8 22:03:51.544 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110815-27393-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime:0 days 0:08:00.699
*** WARNING: Unable to verify timestamp for MAudioDelta.sys
*** ERROR: Module load completed but symbols could not be loaded for MAudioDelta.sys
Probably caused by :MAudioDelta.sys ( MAudioDelta+34a3 )
BugCheck D1, {8, 2, 1, fffff88005a594a3}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88005a594a3, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
FAILURE_BUCKET_ID: X64_0xD1_VRF_MAudioDelta+34a3
CPUID:        "Intel® Core™ i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  2103
  BIOS Release Date             08/15/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             Z87-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only.
**************************Sun Nov  8 22:03:51.544 2015 (UTC - 5:00)**************************
wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
wg111v3.sys                 Wed Nov 18 04:47:46 2009 (4B03C2C2)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
MAudioDelta.sys             Wed Jan 25 21:32:22 2012 (4F20BB36)
PxHlpa64.sys                Tue Apr 24 13:26:29 2012 (4F96E245)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
bdfwfpf.sys                 Mon Oct 29 08:23:28 2012 (508E7540)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
iaStorF.sys                 Mon Jan 14 13:00:29 2013 (50F447BD)
iusb3hub.sys                Fri Mar 29 08:36:15 2013 (51558ABF)
iusb3xhc.sys                Fri Mar 29 08:36:19 2013 (51558AC3)
iusb3hcs.sys                Fri Mar 29 08:37:59 2013 (51558B27)
UimFIO.SYS                  Mon Dec 16 11:03:22 2013 (52AF244A)
LMouFilt.Sys                Tue Mar 18 20:21:03 2014 (5328E2EF)
LHidFilt.Sys                Tue Mar 18 20:21:03 2014 (5328E2EF)
RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
bdfndisf6.sys               Mon Dec 15 10:39:07 2014 (548F009B)
gzflt.sys                   Wed Apr 29 07:32:17 2015 (5540C141)
trufos.sys                  Mon May 11 04:26:27 2015 (555067B3)
avchv.sys                   Tue May 12 08:14:18 2015 (5551EE9A)
avc3.sys                    Tue May 12 08:14:53 2015 (5551EEBD)
avckf.sys                   Tue May 12 08:16:41 2015 (5551EF29)
gwdrv.sys                   Fri May 29 00:15:25 2015 (5567E7DD)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
mbamchameleon.sys           Tue Aug  4 14:26:11 2015 (55C103C3)
igdkmd64.sys                Wed Aug  5 00:53:18 2015 (55C196BE)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov  8 21:54:48.778 2015 (UTC - 5:00)**************************
cpuz138_x64.sys             Thu Oct 23 11:03:05 2014 (544918A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov  7 14:35:10.255 2015 (UTC - 5:00)**************************
mbae64.sys                  Fri Oct  4 08:57:50 2013 (524EBB4E)
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=wg111v3.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=MAudioDelta.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=gwdrv.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbamchameleon.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
 


Edited by usasma, 14 November 2015 - 10:43 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:16 PM

Posted 14 November 2015 - 10:38 AM

I just noticed that Driver Verifier is enabled in the memory dumps that I ran.

Please be sure that Driver Verifier is disabled (it's purpose is to cause BSOD's).

To do this, open up verifier.exe and select "Delete existing settings", then click on the "Finish" button and reboot for the changes to take effect.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 okiewild

okiewild
  • Topic Starter

  • Members
  • 122 posts
  • OFFLINE
  •  
  • Local time:07:16 PM

Posted 14 November 2015 - 02:57 PM

Yipes, I thought you'd only find maybe two things broken. I believed that I had Windows set to tell me when updates were available. Nope. When I fired it up, there were 24 important updates. (I've never been certain how to handle the "optional" ones.)

 

The rest of my required cleanup is pretty clear. Except the MAudio problem. That's my semi-pro sound card - bought out by a company that apparently does not intend to issue new drivers. Argg.

 

PS - I set Driver Verifier to delete existing settings once already and rebooted. Hopefully it will obey this second time.

 

Thanks again for the in-depth analysis! Very useful! 


Edited by okiewild, 14 November 2015 - 02:58 PM.


#5 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:16 PM

Posted 16 November 2015 - 06:08 AM

There are circumstances - not very common, but not rare - when Driver Verifier will spit out errors even when it's not enabled.
If it continues on your system, then we'll assume that.

 

As for the optional updates - we install all of them at work.

But make sure that all of the software/drivers that came with the system are updated

And that any software that you've installed is updated.

 

The 2 most frequent systems with BSOD's are those used for gaming and those used for audio processing (with video processing following in 3rd place)

I've seen problems with the M-Audio cards over the years.

If the problems persist, then "test" is to remove the card's software and then physically remove the card (temporarily).

Then test to see if the problems go away.

 

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users